Breakfast was excellent, friendly staff and nicely presented food. Unfortunately there was building work going on and while this wasn’t much of an issue, my daughters were a bit startled by a workman on the scaffolding outside our bedroom window. Overall the staff were extremely helpful and we would definitely return. Our return train home was cancelled and we were forced to stay another night. The reception staff bent over backwards to help us and a room was prepared. This turned out to be a beautiful room with a lovely view over the city.

Apart from a sticky bathroom door in our first room 521 everything was fine.

The location is brilliant. The staff are amazing, polite, and helpful. Breakfast has plenty to choose from, and it's clean.

The fact that work is still being done to the building and inside the hotel made it feel a bit claustrophobic and took away that feeling when you walk in to a Hilton. We booked 4 nights, Deluxe Double Room with Two Double Beds but the room we were given had like a mini corridor which took away from the space as a result we found a bit too crowded for us ( 2 adults, 17 year old and 7 year old) 3 large suitcases and 2 carry on trolleys. My sister booked the same, but their room was without this mini corridor and much bigger. I didn't take photos as the room after the first night was messy, and the building had scaffolding outside, inside they have gypsum board covering the work areas.

The breakfast was very good. A nice buffet with good choices and omletes from the kitchen if you would like. The room was spacious and the welcome chocoaltes were so sweet. Short walk to the train station and a 10 minute walk to so much.

The shower, only the half glass so water gets all over. The water pressure was ok. We kept asking for an additional towel and housekeeping kept taking them and not replacing them. Did not know of the construction going on in and around the hotel at time of booking

The location is pretty central

There are building works on the outside, obviously there are scaffolds blocking the view

Lovely clean room. Perfect location. Breakfast was amazing with so much choice. Can see why it's 27pp. Staff friendly, miss the xmas tree by the large staircase because of renovation, but understand things need to be done.

Lifts were a nightmare as one was out for maintenance, so sometimes waiting 10 minutes as staff were having to use both lifts too for towel trolleys, etc. Toilets by restaurant were disgusting, I went in just before we checked out, and bins were overflowing with Tissues, no toilet roll in one, and the other had a soaking wet toilet roll on the floor. Obviously, toilets are not checked regularly as they were in a bit of a state. Not what you would expect from a Hilton hotel. Even if they are undergoing a renovation.

Very conveniently located just off on the Royal Mile / old town and only a short walk to the newer town. Our room was spacious, comfortable and clean. The hotel is large so just be prepared it could be a little walk to the room. Our room was not ready until after check in time (they were fully booked) but the staff were lovely and helpful, they collected, sorted our bags and took them to the room when it was ready and we just wondered the town.

Our room was facing the Royal Mile and the windows are not double glazed so it was a bit loud. But it can be expected when you stay in a heavily tourist area. We could also hear the people in the room next to us.

All the staff we encountered were extremely friendly and helpful.

We booked through Booking.com and we're told breakfast was included. When we arrived we were booked for accommodation only and would need another £50 a day for breakfasts. I suggest a clarification with your online associates to prevent this happening again. The early morning fire evacuation wasn't the best way to start a day, but I appreciate this was necessary and made our break more eventful.

Location is very convenient. Easy access for every place.

Expect one person. Most of the reception staff is not friendly. Even when I show the booking.com confirmation, she told me you have booked through a third-party app. She repeated it several times. Then, another staff member comes and helps us. Even need to ask toothbrush. And very late room clening. Actually, this is below 4 star hotle. And hotle is under modification.

Renovation work still in progress but did not affect our 2 night stay We upgraded to a king deluxe and was not disappointed room very spacious and big Bathroom was a good size too but bath quite small. Kingsize bed comfortable but pillows too soft. Breakfast service was excellent and plenty of choice on buffet breakfast. Brilliant location from train station and to Grassmarket. Would definitely stay again when visiting Edinburgh.

There is nothing we didn't like staff were all amazing x

Very welcoming stuff and the location of the hotel is the best it’s 0.3 mile from waverley train station , I really like the breakfast specifically if you order omelette, very good experience .

The only thing that may not be a problem that hotel is on Restoration and maintenance , scaffolding is front the entrance and in addition as well as the front street they are working on it , but it not a big deal at all our room it was front the street and it’s so quiet