Stayed at Elaf al Taqwa this month for 2 nights. We travelled as a family of 5 having booked two rooms with a view of Haram (so totally worth it!). An early check-in could not have been accomodated but we understand from having stayed there that the hotel was pretty relaxed about checkout so we appreciated the allowance on the other side. Checkout time is 12pm however the hotel allowed us access until 2pm which was super convenient as we were travelling with an elder in a wheelchair. Wheelchair was provided by the hotel. Lugagge was taken care of by the Porter by way of a luggage cart. Breakfast was very delicious with ample choice - served from 6.30 to 10.30am. There were so many baked goods, fresh fruit, yoghurts, fresh omlette, juices, native dishes, cheese and even option of rice dishes for breakfast. The dining area is large, bright and very clean - we also liked the colour co-ordination, very modern. Staff were very friendly and always acknowledged the guests whilst passing by - if anything was required in the room, it was dealt with within minutes. We had a slight leak in the shower area which we reported, maintenance arrived within minutes to deal with the issue. The best part was the upgrade to Junior Suite for the room allocated to 3 persons. We really felt like the most welcomed guests. We found that the bathroom cleanliness was not to European standard but this seemed to be the standard in Madinah and Makkah hotels. The location was excellent as the gates of Masjid an-Nabawi are right infront of the hotel. Access to Rawdah is convenient from the hotel also and it was wonderful to hear the adhan in our bedroom and at times the ladies prayed with the jamaat in the hotel room. All in all it was a wonderful stress-free stay, allowing us to focus on our ibaadah. Quba Walkway is minutes away, accessible on foot - where you will find enough delicious eateries to fuel your body.

Clean and comfortable. Special thanks for the service team of the 3ed floor.

Location is close to Masjed Nabawi. But the entrance is in front of the imam. So we need to pay special attention to go deep into the Masjed and to pray behind the imam 's line not in front of him.

Greeting and care were exceptional from staff. Location was amazing for men but for women it is quite a walk to the women's entrances which I knew before booking. The facilities are amazing, just was a little concerned with the locks on the doors being damaged or not working properly, I was traveling with my 6 kids and had three rooms. I brought extra portable hotel locks that you buy on Amazon just in case there were issues with door locks, so these came in handy. I would recommend getting them no matter where you are traveling too or what hotel you book. Walk to the courtyard of the Haram was literally just across the street. If you have a wheelchair though, the street ramps are either broken or difficult to navigate, so it requires a bit more work to get across without the person in the wheelchair needing to get out or be lifted in the chair over bumps or curbs. But not too difficult. The buffet had a ton of choice and was always fresh. However, would have liked to see a few more traditional hot options like breakfast sausage and hash browns. The room service was excellent and affordable. Not too many options, but those that were available were quite good and good serving sizes that could be shared.

Damaged door locks, distance to women's gates, pizza hut at bottom of hotel always busy or closed.

What sets this hotel apart from the bigger names - is the quality of the staff- from concierge, reception to house keeping everybody has a smile and genuine work ethics, Good, clean, friendly hotel ambience and location. (special mention for house keeping - Mr Abu siddiq and Yasin)

Ma sha Allah…nothing to dislike ; eager to come back for another stay. ( keep it up hotel elaf taqwa 👍🏼)

I can confidently say that my stay at Elaf Al Taqwa Hotel was nothing short of exceptional. From the moment I walked in until the day I checked out, I was consistently impressed. The staff at Elaf Al Taqwa Hotel deserves a special mention. They were incredibly welcoming, friendly, and always ready to assist with a smile. I was particularly impressed by Miss Lama and Miss Asmaa and other staff at the front desk. Our room was spacious, impeccably clean, and well-appointed. Throughout the hotel, cleanliness was a top priority. From the lobby to the dining area and my room, everything was spotless. The hotel's location was perfect and very close to Al Haram. The food was delectable, and the service was attentive. Considering the quality of service, accommodations, and overall experience, I believe that Elaf Al Taqwa Hotel offers excellent value for the price. In conclusion, my stay at Elaf Al Taqwa Hotel was a delightful experience, largely thanks to the outstanding staff who went above and beyond to ensure my comfort and satisfaction. I can't wait to return to Al Madinah, and when I do, I'll definitely be booking another stay at this remarkable hotel.

Nothing

we booked Junior suite, it can fit up to 4 adults. the staff are very polite and professional, they called us before arriving to align with us on the arrival time, and indeed we got our room ready for check-in at 12 pm ☺️ the Iftar buffet was great and everyday they have a different menu. location very near to haram just 5 minutes walking very clean

no negative feedback

Elaf Al Taqwa is my go-to hotel when in the blessed city of Madinah. I have recently enjoyed my second stay there. The staff are amazing and you really feel the personal touch from entrance, to check-in, to jouse keeping and the restaurant. It is beautifully placed just a stones throw away from Al Masjid an Nabwi. Perfect for families with the elderly and children. The rooms are immaculately clean and if required house keeping will refresh it every day. There is a great and varied spread at breakfast times and if like me you like a freshly cooked omelette every morning you will not be disappointed. Another bonus is it's on the right side for a nice 45 minute walk to Masjid Quba. Insha'Allah I will see the team there again soon.

It’s very convenient to go to Masjid Nabvi

The ladies place is too far

Sure! Here's a positive hotel review featuring Shamsul Alam: --- I had a truly wonderful stay at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. A special shoutout to Shamsul Alam, who made my experience even more memorable. His professionalism, warm hospitality, and attention to detail were truly impressive. Whether it was helping with directions, offering great local tips, or ensuring my room was just right, Shamsul was always ready to assist with a smile. The room was clean and cozy, the amenities were top-notch, and the overall atmosphere was peaceful and relaxing. I’ll definitely be coming back, and I hope to see Shamsul again on my next visit! --- Would you like it to be more formal, casual, or tailored to a specific location?

-Clean. - Close to Rawda.

-Booking was not refundable in booking I thought that it will be deducted directly from booking, when I arrived to the hotel they told me that I have to pay again so I called booking for 10 minutes that made me delayed during check in. - Staff requested to bring us a car related to him in unprofessional way to go to train station, I accepted at first he told me that it will cost 60 SAR and he will arrive in 5 minutes, I waited for 10 minutes then I ordered CAREEM driver that come in two minutes and I paid only 25 SAR for him. - Away from Women entrance to Masjid.