The location was perfect: not far from Dotonburi and Shinsaibashi, the exciting area in Osaka, but far enough to ensure it wasn't crowded or noisy! Additionally, the property was in between 2 stations Shinsaibashi and Namba, which was perfect as these 2 areas were our main shopping and walking routes! Room wise, it was a little small but there was sufficient space for my wife and I! The bed was comfortable and large, the bathroom was sufficient, and the aircon was working perfectly! Additionally, the room was clean and smelled great and fresh! Also, loved that they had a mini pantry at the first floor check-in where they offer snacks and hot drinks for free! The staff was also very friendly and guided us through the check-in process efficiently and quickly! They were always happy to help and really appreciated their quick responses when I messaged them through the Booking.com app!

This is our second time to stay at Karaksa Hotel, this time around, I brought my family including my 80 year old mother. Location still was magnificent, my mom appreciated that most of the shops were very near, and food options were numerous. Very near Dotonbori, everything is walking distance. Breakfast was great, lots of options to choose from. It was nice that they would change some of the viands daily, but there were the usual constants that we liked. We appreciated the free drinks 24 hours of the day as well, plus the snacks that were unlimited all day. They also allowed you to bring food from outside and eat at the dining area, perfect when my kids wanted a late snack from McDonald's. Staff were very kind, check in and check out was very easy. They allowed us to do late checkout on one of our rooms for a small fee. Lots of stuff to do nearby, there's a Family Mart right around the corner, a McDonald's that's open at 5AM, and a grocery nearby. Lots of ramen places and yakitori and takoyaki places open late very near the hotel. Train stations are also quite near as well. The free toiletries that you could pick up in the lobby were so helpful as well, most of the things that you would need were there already. Room was spacious, bathroom and toilet were great, they were separate, so that saved a lot of time, when you're rushing in the morning. It met our expectation, most hotels in Japan don't really have much space, but this one did. I think this will always be our go-to hotel whenever we go to Osaka.

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Great location - you're only steps away from the Dotonbori bridge and all of the shopping and tourist attractions. Staff were friendly, proactive and attentive. The lobby has a free dispensers for soda, coffee and matcha, along with snacks which was a great touch.

Very limited space, which we expected, however the hotel could make better use of storage to optimize the space. For example, there was only one small hook to hang our things, which isn't enough since there was no closet in the room. Second, the air conditioning quality was a bit weak which is tough during the hot and humid season.

It is close to the famous shopping streets. There are a lot of choices of restaurants in the area. And the hotel is well equipped.

We went there by railway. It took 15mins walk from the train platform to the hotel. On the way, some streets are narrow meaning it is a bit difficult to walk with your luggage.

I absolutely loved the hotel. It’s not very big and not very fancy, but lots of positives . It’s so central to lots of food and shopping. The train station is a seven minute walk. All the staff were very friendly and so helpful. One of the front desk staff took a lot of time in helping me figure out how to get to the island of Nijigen no Mori (Godzilla and Naruto theme park location) from the hotel. The breakfast options were great, various western and Japanese items. They had a soda fountain and snacks located in the common area, all complementary. Of all the hotels I stayed at in Japan (and I stayed at some higher end ones), this was my favorite. Thank you to all of the staff for making our stay so enjoyable.

The breakfast was really good with lots of options that's rare to come by at other hotel breakfasts. They offer complimentary drinks throughout the day, and other amenities are also freely available to choose from by the reception. The location is also quite central and the rooms were comfortable.

The aircondition was a bit hard to use and adjust. The check-in process was unnecessarily complicated and took a long time because we had to keep explaining the same information to the reception staff several times (in english and japanese). We also had to pay an extra fee in order to check in a little bit earlier as we had small kids with us during our stay, despite having specified that we wished to check in as soon as possible when prompted to do so when booking the rooms. I travel a lot, but it's my first time being charged for early check-in, when the room is already available anyway. This was the biggest drawback, and not a good first impression to start off with on an otherwise comfortable stay.

Well located, close to the main attractions and subway stations. local restaurants close by. shopping areas not too far away. convenience stores just down the street. Lobby area is well kept with water dispensers placed on several different floor for easy access. welcome snacks and drinks/sodas were a nice quality of life addition. employees are always so welcoming and warm. the washroom has a waterfall wash head option, very relaxing. sleeping clothes were nice and comfy along with high quality home slippers

there were no negative experiences from this hotel. i'd stay and recommend this place to all and everyone. don't hesitate to book this place, you won't regret it

I highly recommend it. The staff were very friendly and helpful and the hotel was impeccably clean. For me personally, it's the little things that count, like providing free razors, toothbrushes and combs for guests who might have forgotten theirs, also free coffee or drinks were available in the lobby at all hours and free water was available on each of the hotel floors. The room itself was large for Japanese standards with a very comfy large bed. The bathroom and toilet were separate rooms, which is a big plus. The hotel was close enough to the night life, food and shopping in downtown Dotonbori but far enough to be nice and quiet at night. The metro station, Shinsaibashi, was a brisk walk away.

I struggle to find anything but maybe a couple moreclothes hangers in the room for towels etc.

The breakfast is great! Staff were really friendly and helpful, with a range of languages spoken and translator devices helpful when we didn't overlap. Facilities were great and being between dotonbori and amerika-mura meant there was plenty happening all the time. Despite the busy location, we didn't hear any noise from the street.

It is a busy location, so that means that the streets can be crowded in the evening and there are always bikes, cars and people around. The area is popular with tourists too so while this means most things nearby are accessible, it also has the downside of a tourist-focused location.

Great convenient location, close to subway stations, shopping, tourist attractions. Lots of restaurants around the area. Free drinks and welcome snacks every night when you get back to the hotel is a bonus. Room was clean, reasonably spacious and comfortable

Wish there was a bit of a view out the window. Our windows were fogged (6th floor room) and you can't open any windows in the hotel. The universal plugs only installed next to the tv, the ones on the bed head were Japanese plugs....seems like it should be the other way round.