Great hotel with great staff and services. The location is so superb! It's literally a block away from all the Dotonbori food street. There are 2 konbini nearby as well for your midnight snacks. The hotel also provide free sake, drinks, snacks/ramen and ice cream at certain time. They also have little perks like free kimono rental, free flow of cold/hot tea, and most importantly free use of massage chairs in the lobby. With all the walkings in Japan, that is such a great treat. Twin rooms are big and comfortable. If you have an older parents, I'd suggest getting the twin room, even if it's just 2 people. The double room is really small and the bed is pushed to the wall on all 3 sides, it's harder for them to get out of bed with just the 1 side, we ended up upgrading them to the twin. Overall such a pleasant stay. Staffs are really great and friendly, too! They helped us booked a ticket to Kaiyukan aquarium and send our luggage from the hotel to Kyoto. Tips: don't forget to ask the reception for stamps of the hotel. They have individual stamps for the 4 faces in the entrance that represents the 4 different races.

Nothing! We really enjoyed our stay!

Staff were friendly. Location was super near to everything: 10 minutes walk to Train station, 5 minutes to Dotonburi, 4 minutes to Halal restaurants, 2 minutes to Lawson, Family Mart. Room size is adequate and clean. They provided us with free amenities, free drinks, free ice creams, (we don't take the noodles since they are not halal) and there are 2 massage chairs for those with tired feet. And they let us check in at 12 pm!!! That's brilliant. Would highly recommend this hotel.

I wish there's more storage for our luggage

The location was perfect, close to trains and food. The rooms were comfortable. Free icecream, noodles and drinks for all ages. Staff were friendly and helpful

The beds were very firm and hard to sleep on especially when your days are long of walking, you just want something comfortable to lay on

The hotel is in a great location a stone's throw from Dotonbori, they offer many free things such as coffee and ice cream always available in the lobby. Clean room and very kind staff. I recommend it for a short stay in Osaka!

I actually loved staying here. The hotel is room is small by American standards, but it’s clean, and has everything you need. The bathroom is cleaned and restocked everyday. It has full size shampoo and conditioner bottles. The bathtub was very clean. And I liked that the window opened so I could look out at the street. The location is amazing as well, a 5 minute walk from all the main locations of dotonbori. The staff also spoke English very well.

I didn’t have much I didn’t like, but if there’s anything I would wish the rooms could be a little bigger. It’s hard having so much luggage in a small room. But it wasn’t that bad.

Dotonbori is arguably the best area to stay in Osaka if you want to be in the centre of the restaurant scene and the shopping district and the Dotonbori hotel is in the best location possible just a short five minutes’ walk to the Namba subway station The greatest asset of the hotel are its staff, providing courteous and efficient service always with a smile. One afternoon they dressed up the guests in traditional Japanese attire and it was a wonderful experience and a great photo-op. The complimentary massage chair, drinks and ice-cream in the lobby is a welcome addition. The breakfast buffet was adequate to start your day with a variety of Asian and Continental dishes. The room is a little on the smaller side but was just comfortable enough for two adults. Would definitely stay again.

Great location, fun hotel, free drinks between 3 pm and 9 pm. Pretty decent breakfast buffet with local as well as western options

The staffs name Wuka and Sakishima were the best. They helped us transfered our luggages to our next hote. I even get a bday gift give aways. Their very friendly and amazing 👏. Everything in Dotonbori was excellent the location, the over flowing of drinks,ice cream, the free noodles, the amenities .The everyday event like wearing Kimono which is free was the best experienced both of us with my husband. I will definitely come back again and again. I've never been to any hotels internationally with this kind of services.Even 5 stars hotel Everything must pay. This hotel helped alot of people to make their holiday more memorable and comfortable. 5 star 🌟 for us.

Nothing

Very close to Dotonbori “action.” Everything was walkable from this hotel. Shopping mall, restaurants, Don Quixote, train stations ! Hotel was basic. Clean. Staff was very friendly and courteous. Breakfast buffet was a very good deal at $10 !

No AC in the hallways.Bathroom floor was slippery !

Location and staff were excellent. The two options of pillows were great. The HVAC was great. The windows opened. There were a lot of amenities (free drinks, noodles, ice cream, etc) but we did not use them. The bathrooms were capsule, fun, clean, but also tiny. Great hot water. Room was clean and plenty of towels. If you like a larger room, book a room with 2 beds or for a family, even as a single/couple. This is not a luxe hotel, but clean and comfortable.

The rooms were small (as advertised), so we had to be judicious about where to put our luggage. (This was our last hotel of a 2 week trip so we had bought a lot of things and had to buy an additional large piece of luggage for the shopping, so 3 bags was tight.) The first room had an odor so we asked to move, the front desk easily accommodated it, and the second room was better, but still had a slight smell.