The hotel was a short walking distance from the train station. There is a washing machine which can also dry your clothes. Would have to ask the reception for a drying rack though. The wall art feature was great, bathroom was great, room size was comfortable.

Some parts of the hotel room were a bit dusty. I had to take an antihistamine, but other than that, the stay was comfortable.

The location is good,it takes you around 5 minutes to KYOTO station. eph KYOTO is quite new and the connecting rooms are available to offer. They provide free coffee,tea and juice to customers. We enjoy staying in eph KYOTO. We will definitely book eph KYOTO if we visit KYOTO again in the future.

No,everything is perfect.

Auto open toilet cover and auto flush. Wow so high tech. Washing machine with dryer makes my clothes smell fresh after use. Watch youtube for video of the hotel, exceptional facilities but still things to improve

Toothbrush is hard. Confused by Kyoto station, need to find from subway to Avanti mall then walk to hotel more convenient. Video provided by website is not still not easy to navigate the actual road, we walked round and round Kyoto station, lost. Waited few minutes because staff was away around 1pm when we were there to check in. Not 24 hours staff is around.

eph Kyoto is a lovely, architect designed boutique hotel very conveniently located near Kyoto Station. It is hidden down a side alley in a very quiet and safe location, and is a short walk to shops, restaurants, the expansive station complex and Kyoto Tower. The staff were super friendly, and helpful, and the decor of the entire site - exterior, entrance foyer, lounge area, and the rooms is delightful, classy and relaxing. Our king room had two comfortable king single beds joined together and the room had an added bonus of a washer/dryer, which we took full advantage of. We had breakfast twice on site and loved it both times. We would readily stay there again.

The rooms were not bad, size wise, for Japan but the separate toilet was a bit squeezed.

We LOVED this hotel -- it was affordable, near the train station which was so convenient -- the location is down a quiet street which we also loved. The room was the nicest we had in all of Japan -- it was also massive, spotless, and had such a cool design. It also had laundry which is clutch when having been traveling for months. There were a ton of thoughtful touches like having kimonos in the room + leaving waters and towels hanging on our door if we opted out of getting our room cleaned. The staff was AMAZING -- they were so helpful, thoughtful, kind, and couldn't have been nicer. The e bikes were also great as well as the coffees in the lobby in the morning and into the evening. I would 100000% stay here again when I come to Kyoto - you should too :)

Nothing - it was perfect.

The location is amazing, 4/5 minute walk max from Kyoto station (Shinkansen & JR lines). The hotel & rooms are simply stunning. It was like staying in a 5* spa retreat, very zen & calming environment. Rooms are big & equipped with everything you need. The beds are so comfortable. The staff are extremely helpful, assisted us with restaurant bookings & any navigation needs we required during our stay. We can't thank the staff enough, and we would definitely book this hotel in the future.

Having to leave! There are no negatives for this hotel.

This hotel is phenomenal - the best we've stayed at in Japan so far, and a great room for the price. We stayed in the superior double room. The service was amazing from check-in, cleaning, and checkout. The location is near Kyoto station, right down the street from the Shinkansen exit. There are also many food options (quick or otherwise) nearby, and a plethora of shopping to do. The room was spacious, the bed was enormous, and the whole place smelled great. The bathroom was amazing - there is a separate toilet from the shower and soaking tub. The TV allows connecting to your streaming apps and not just local channels which is great for international guests! The microwave, toaster fridge freezer, and washer dryer were lifesavers as a midpoint in our long trip - we could eat simply and do our built up laundry peacefully. There is laundry detergent provided! Also, the staff here are very responsive if you write with questions! Overall, it's a great experience to stay.

We did have some trouble with the TV and our devices connecting to the WiFi a few times but the staff was very helpful in getting it resolved. In fact the only thing we had any issues at all with here was the WiFi, it was a bit slow and spotty.

This is a fabulous hotel in a handy location. The rooms are spacious and very clean with excellent storage. There are great amenities in both the kitchen (induction cook top, microwave, utensils etc and a washer drier), and in the bathroom. The beds were extremely comfortable (we had a twin room) and we loved the pillows. Excellent air conditioning. The room was appealing and comfortable to lounge in wearing the yukata robes and slippers provided. The shower was clever and the wet room part of the bathroom was brilliant. The staff were exceptionally friendly and helpful and it was an added bonus to have complimentary hot and cold drinks in the lobby lounge between 3pm and midnight. We stayed three nights but would also be perfect for a longer stay. Great value for money. Kyoto Station is a few minutes away and there are two convenience stores very close by.

We liked everything.

The beds uncomfortable but everything else and the staff 10/10. English speaking reception was great and so helpful and nice. The room fantastic and the bathroom bath bidet showers and washing and drying was fantastic. Very clean! Nicely put together. Could have been a little cheaper, because accommodation can be cheaper in Japan. In an emergency, they won’t give you an opportunity to change your booking and delay it by one day, eg I was desperately ill, and was struggling to leave from Osaka to get here), and so we would lose the entire days $$ if rebooked and paid! I think that was something they should have considered as I was rushed to emergency in Osaka. Hence we had to travel here, to Kyoto, while so sick with bronchial asthma. That just triggered another attack and I ended up once again in an ambulance at Kyoto International Hospital.

We chose this hotel for its proximity to the station and the fact that the room had a washer dryer and we wanted to catch up on some laundry half way through our 2 week trip. The room was large and comfortable with a large bathroom too. There was plenty of space for our luggage. The only downside is not having any outlook through the window . The staff were very helpful. We could check in early as our room was ready. One of our cases was damaged by the luggage transfer company and they spoke to them on our behalf and got us compensation.

The breakfast wasn’t the best.