Location and friendly staff really stands out. Super clean and comfortable.

Ridiculously expensive and imagine paying US$6 for a bottle of water in the room. You can do better than this Marriot. Much better. For that daily hotel Rate water should be the most basic gift to customers. Something small ….. but will make a big difference.

We loved our stay! Was a two night stop over between flights (NZ to UK); the beds were very comfy and large, the room a good size and clean, with a great shower! The restaurant served delicious food, the pool was refreshing, and staff helpful and friendly. Oh and the absolute ease getting from the airport - hop on a little train at the bottom of the terminal and takes you straight to the hotel, total highlight for our toddler, plus staff organised helping get our bags to our rooms and the airport. Everything you what you want for in between long flights!

Don’t think there was anything :)

An excellent option after a long-haul flight before a connecting flight the following day. Easy to access via subway or walking to/from terminals. The room was quiet and dark, with space for our bags etc.

Wrong key/room allocation and I had to go all the way back to reception to fix this. Layout of the building strange with mutiple doors off a circular lift well, and easy to go the wrong way when not familiar. The restaurant was average, but adequate. Nowhere nearby to get a good espresso coffee. Very expensive, but you're paying for the location.

This was a very convenient hotel to stay in for a layover prior to an international flight our of Houston. As it is easily accessible via the (free) subway at the airport there's no having to worry about getting a car, no traffic worries or no concerns about having to walk miles with your luggage so that was the main attraction for us. Torin (I think that was her name), gave us exceptional service on check in with options for the M Club and wifi and checkout which was much appreciated. She was friendly and helpful and I can't thank her enough for making us feel welcome. This is an old hotel but the amenities have been updated and the room was modern and functional. The restaurant has great food options and we enjoyed a meal there.

No complaints.

Perfect location for catching early morning flight. Walking or short shuttle distance to Terminal C via underground, Further, but very accessible via underground electric shuttle train to other Terminals.

A bit strange spoke arrangement of rooms, need to walk outside (under canopy) to go from elevator to rooms.

We like the facility and the room cleanliness. We also enjoy the restaurant and that they stay open late.

I didn't like our room location as it was in a high traffic area near an elevator and I am a light sleeper. We were exhausted and had been flying all day and would've preferred a more quite area. My only other complaint was we checked in on Friday for an overnight stay and flew out early the next morning. We left our vehicle there for the week. We flew in the next Saturday and stayed the night since it was late and our drive home is almost 2 hours. The parking for that week was more than a nights stay, around $261. We paid for two nights which was nearly $500 so you would think we would get a break on parking. Had we known, we could've parked down the street like our other coworkers did for around $51 for the same amount of days.

Location is perfect for a lay-over: within the airport between terminals, with an easily accessible and very frequent door-to-door subway tram service. Nice restaurant, good food, comfortable bed and clean swimming pool. Excellent Texan hospitality from delightful staff.

Rather expensive, but that’s the price you pay for the convenience

Was great to be able to have a hotel at the airport. Currently the distance from the arrivals terminal to the hotel is about a ten minute walk or 5 minute ride on the airport subway. Room was quiet and comfortable.

Due to remodeling at IAH, the signage that tells you how to get to the hotel was missing in one area but airport staff were great and directed us to the down escalator to get to the free subway. A short ride and we were at the hotel.

The check-in was quick and easy. The staff was very accommodating and pleasant. The beds were soft and comfortable and the room was clean and spacious. The best part was the meal service in the dining area. Andres was a WONDERFUL server. He made the stay so pleasant. He is the definition of Quality Customer Service. I would come back just for the experience! We have other options, (less expensive) but choose to stay with you. It is worth every cent! Thank you.

This being our first time we stayed with your property. We weren't quite sure how to get to the hotel from the airport. It was only after we exited the airport were we made aware of the underground tram.

Excellent hotel. It was renovated. It no longer feels humid and musty like in the past... stayed here each year for the past 10... it is very elegant and comfy with great rooms. Paid 300 dollars a night. A bit pricey but it is right on the airport... no shuttle to take, just the airport train downstairs.

The receptionists. They need to be more welcoming. They are there to make customers comfy after long flights. A smile and good word would go a long way. Otherwise find another job.