After missing an international longhaul flight at 10pm, I needed to find a hotel. My call to the SpringHill Suites Houston was immediately answered, concise instructions were given on finding the shuttle, which arrived within 5 minutes, the receptionist provided me with a few snacks and I was so glad to find myself safe for the night. The room was large and the bed was very comfortable. The next day I was able to sit in the lobby rather than going to the airport, a much nicer way to spend 6 hours.

We got a room for disables so it is quite convenient to use facilities in it. The two bathrooms are spacious and easy to access. Beds are lower than common ones. Breakfast is OK to be a continental standard. A shuttle takes guests to IAH.

The charge on my card was larger than the real lodging fee. It includes a surcharge that will be refunded. The staff did not explain it clearly when I checked in. Due to its location close to IAH, lodging fee is higher than other same-level hotels.

The breakfast was excellent, more than expected, there was a good variety to choose from. I had a quiche type egg with spinach and more it was very good. My husband enjoyed the eggs and sausages.

I have no complaints, it was all good. Honestly if a person could not find something that they like for breakfast with the variety offered then I couldn’t suggest what to add.

I like the fact that the facility was very close to the airport. As you enter the hotel, it smelled very pleasant. The front desk receptionist was nice and friendly. Restaurants were in close proximity to the hotel. The shuttle was on time and very pleasing. I enjoyed my stay overall

I didn't like the fact that the eggs were a little runny for breakfast.

We arrived quite late after 10.30 no hotel shuttle available but we were lucky other hotel shuttle from the hotel group brought us to the hotel otherwise we have to use taxy or uber.. in the morning the shuttle drop us to the car crental office directly not at the airport and very close to the hotel. Save slot of time.

No shuttle after 10 pm even you call the hotel and notice at the airport shuttle availsble until 1130 pm

Close to the airport, therefore some plane noise- but not excessively noisy. I thought the room was extremely well designed and comfortable. Breakfast was surprisingly good, I didn't realise how hungry I was until I started eating. The food available was sufficient to cater to all tastes.

I was not unhappy regarding any aspects of the hotel.

It's a Marriott so you know what to expect. I've never had a bad experience at a Marriott property. The continental breakfast in the morning was great. It's close to the airport so that was super convenient for our morning flight. The shuttle to the airport is a huge plus, it runs almost all day every half hour.

Room was international Standard. Good ac and bed, shower etc. Nothing to complain about.

Shuttle to the Hotel needs to be requested via Phone. Pick Up at Terminal C only. If you dont know this in advance, it takes time and is annoying. This could be better organized. Shuttle to the airport goes every 30 mins.

Convenient hotel near airport with a short transfer. Free shuttle in the morning to get back to the airport. Large comfortable room. No evening food onsite. Next door hotel had a limited bistro, but service was so slow we went across the road to the Taco Bell.

Staff were very helpful. There was a storm and they organized the shuttle to take us to a cafe for breakfast. Room was big and there were facilities to make coffee and tea.

Some confusion over hotel breakfast time which finished at 9.30am and we missed- that could've been my fault for not listening properly the night before though!