We arrived late which was no problem. They also stored our bags for us :-)

The size is actually so small that it is kind of hard to get dressed. And it defo had a London price tag...

The staff at this location (can't speak for the other zhotels) were very friendly and I felt did a lot to make my stay great. The connected hotel cafe were all friendly and helpful too. Pedro did a great job and even checked in on my credit card issue I was having the day I arrived, very thoughtful and kind. The rest of the team were also very friendly in discussing some sight seeing recommendations, definitely made my stay a lot better. Location wise and for the price it really doesn't get any better. I attended several theater shows in Covent Garden and it was a short 15 min walk back from that area. It's also situated within walking distance to many sight seeing areas. I didn't take the tube once to all the major attractions in central. Also, it is a 10 min walk to the Elizabeth line, so coming and going from Heathrow is a breeze. The area is quieter at night, which is great to get away from the mass touristy spots, and I didn't feel at all unsafe, it's a financial commercial area but there is also a school campus a block away and you'll see students from all hours of the day. I would consider staying here again if my main visit revolved around being in Central London.

The one thing that was a bit of a miss was the cleanliness of the bottle of waters in the hotel room and the kettle. There were visible stains in both and made me wonder when the last time they were cleaned or just refilled for every customer without cleaning. The glasses in the hotel were clean. I stayed on the top floor in the queen room with a view and although there were no noise from the hallway or other rooms, there was a lot of loud water noises in the walls and other mechanical sounds. If you are a light sleeper this would drive you crazy as it happened late in to the night.

The location is ideal—within a 30-minute walk to London Bridge, Soho, Piccadilly Circus, Covent Garden... The Elizabeth Line to Heathrow Airport is just a 10-minute walk away, and Temple Underground Station (serving the Circle and District lines) is only 5 minutes on foot. We chose the most budget-friendly option: a room on the lower ground floor with no window. While it lacked natural light, it was exceptionally quiet and perfect for a good night's sleep.

Storage space in the room is limited—you’ll need to keep most of your belongings in your suitcase under the bed. Otherwise, there’s nothing to complain about.

Convenient location, clean and tidy good value for money.

Pillows where not comfy to hard and square. Prefer normal shape pillows

I think the first thing you notice about this hotel is how friendly the staff are!! I arrived early for check in and my room wasn’t ready, but I was fully prepared for, they let me drop off my bags and when it came to check in and go to my room, my bag was there waiting for me already in my room. The room was lovely and clean, also very modern. I picked a double room with no windows, which wasn’t an issue for me as I wasn’t planning on spending many hours in my room. I would say that the room is spacious for a solo traveler however, if two people were staying in the room it might be a bit cramped, potentially. The hotel is also in a great location, on Fleet Street which is just off of the Strand, and for any West End musical lovers like me, it’s in a prime location.

I think it might just be a bit cramped in a double room with no windows if two people were staying in the room. But that is only my opinion as it was just me in the room.

Perfect size for a single person staying a single night. I opted for no window - I arrived late and left early so no need for one, and anyway I prefer a complete blackout. The air con meant the room was airy and the temperature manageable. Great also that the restaurant/bar was open late and serving food (and allowing food deliveries). Found it quiet, clean and well serviced so all good. Just wish I’d booked direct as a Z member (which I am now); I booked through a third party so paid a little more

I couldn’t fault it for what I needed. So, I’d be happier if cheaper but not an issue.

Very friendly and helpful staff. We were able to leave our luggage at the hotel early on our check in day and to pick it up late on our departure day which was great. We also were able to take advantage of their free Wine and Cheese on the first day when we popped in to actually move into our room later in the day. It was a real treat and a lovely touch. They also have Water and fruit in the lobby and a great selection of Tea, Coffee and Hot Chocolate free in the room which was nice - considering the value of the room. The location on Fleet Street was surrounded by incredible architecture - the building itself is gorgeous too!

The property was well kept, accessible, easy to navigate as well as easy to navigate to. Cleaners could be seen on a daily basis which added to the clean impression of the hotel. I also like the logo design and hotel interior. My room was very clean and the bed was very comfortable, but the mattress is very firm. I prefer this, but I can imagine it can be a major letdown for some. It was very nice to have been provided not only tea and coffee in the room, but also a bottle of water. That was a pleasant surprise.

The only (minor) downside is that on each floor, there are a couple of steps remaining that lead to the corridors where the rooms are actually located. This can be slightly inconvenient when bringing heavy luggage, but I do believe the hotel has ramp-accessible rooms available as well. While the room was overall incredibly clean, I did find individual hairs in the bed and one in the bathroom.

Very cosy and super location. Bathroom was clean and well fitted. Bed was large and quite comfortable. Prefect for a couple nights stay especially when you don't plan to spend much time in the hotel. Working lift and accessible room which was needed but not asked for which was a huge bonus!

Staff could've been a little more inviting but they weren't unpleasant. Food was very expensive and we easily could've spent as much on food as the room for 2 nights which isn't great. the room seemed bigger in the photos but for 2 people it wasn't so bad but worth mentioning.

Great location hotel on Fleet Street, handy for the tube, and plenty of places to eat within just a few minutes. Staff welcome was incredibly friendly and helpful. Room very clean and well appointed despite its small size, perfect for my one night stay. I was given a free room upgrade from a room with a double bed and no window, to one with a queen sized bed and a window, which was a lovely touch.

The room was very small, but for the price in central London I can’t say that bothered me too much but the heating in the room didn’t work, and it was quite chilly. I could have complained and I’m confident I would have been moved or the problem resolved, but again it didn’t bother me that much, and I had a very comfortable sleep anyway.