The property overall was great. It was a relatively new hotel. The room we paid for was spacious (King bed/kitchenette area/private bathroom) and clean upon check-in. The bed was very comfortable, the television worked fine and the kitchenette was stocked with plates, silverware and utensils if needed. The bathroom had body wash, shampoo and conditioner dispensers mounted to the wall which was convenient. The only thing that I took issue with was the towels which were white but had a few spots of discoloration which I take to mean that either hotter water or more bleach is needed when cleaning them. discovered a few long hairs inside a bath towel that appeared to have made it through the wash and fold. The breakfast was great and had a bit of variety. Coffee, cereal, yogurt, muffins, danishes, toast, bagels, scrambled eggs (sausage patties or bacon. Breakfast potatoes- depending on the day) and pancakes made via an automated machine. All good stuff. They only needed a waffle maker and it would have been out of the ballpark! The staff was great! Very courteous and friendly!!!

When you come off the busy main road (highway 67) you have to turn onto an unmarked gravel road (Post Lane) which you can easily miss at night if you are not paying close attention. It also crosses a railroad track which can block entry or exit if a train is stopped on the track. ( This happened to us but fortunately the train moved along after few minutes). You can exit via a rear parking lot exit which takes you through a pretty sketchy looking neighborhood. I didn’t ask why the road to the hotel wasn’t paved so there could be a fix in the future

Staff was friendly. Accommodations are very new. Very nice outdoor patio area with fireplace and grills to hang out. Breakfast area is very nice, but brefast was overcooked both days we were there.

The new location is not the easiest to get to your first time. From the main street you turn on an unfinished gravel road or have to go quite far around a fee blocks to take the finished road in. Some minor cosmic issues for being so new. Grout cracking, tp holders upside down (which staff was aware of). Probably sounds like nothing but ehen the tp falls to floor every time you go to use it gets old.

Breakfast was very nice. The area was clean and the staff refilled things as needed. Hotel room was clean.

Due to the hotel being new, the road to the parking lot wasn't completed. We had to enter on a dirt road full of potholes.

One night stay without any issues, although the WiFi was quite slow. Stayed here specifically for the Tesla destination charger; Carlsbad Caverns doesn’t really have any Superchargers to comfortably do a round trip from, especially when winds may be high.

The staff were friendly and helpful

Very hard to find the hotel. The hotel address led us to a neighborhood. Sign on the building was hard to read (needs to be larger)

Super friendly staff upon check in and check out. The facilities were impeccably clean, and the breakfast was fresh and delicious. We usually skip contintental breakfast, but it was great!

Nothing

The hotel was extremely nice and very clean. The bed was very comfortable and we were able to get a good nights sleep.

The breakfast was definitely not up to par with the hotel.

My wife and I stayed at this hotel for the first night during our recent month-long trip to visit 9 national parks. The room was clean, comfortable, and the breakfast was excellent.

None.

This was the best stay I've had from booking.com. The staff was amazing!!! The breakfast, at the time, was a little over cooked.

The road getting there was not good.

Staff, buffet, clean room

Location was good but at first hard to figure out how to get in and out of parking lot. Room was also near an elevator that was loud.