This riad is exceptional, tucked away in the medina - a real ´Safe Haven’ to come back to after a long day touring! Pure House is beautifully decorated, spotless and above all else, has the most wonderful staff - they went above and beyond to make our stay as comfortable & enjoyable as possible - upgrading us to a bigger room on our second day, giving us a phone with data so we could find our way around, greeting us back at night time, organising transfers - the list is endless! Thank you! A special shout out to Mo!! They say that it’s the people you meet along the way, that makes a holiday/experience more enjoyable and how true that was for us having Mohammad at Pure House - impeccable hospitality - dinner recommendations, walking us to and from our taxis, organising a tuktuk to dinner for an authentic Marrakesh experience, late evening drinks on the balcony & lots & lots of great chats!!! You made our stay in Morocco that bit more special - thank you! Gill & Jude

At first I thought Pure House was just a bit too Instagram-perfect to be true from the photos, but I was pleasantly surprised when we arrived that it looked just like the pictures! What it doesn’t show in the pictures though is probably the best part of Pure House: all the incredible staff and their personable brand of five-star hospitality. Pure House’s staff was the best we've had this trip, maybe even on any trip! Everyone greeted you warmly and always asked to make sure we had everything we needed. Sara has done a great job assembling this team. I have to specifically shout out to two staff in particular: Mohammed and Insaf. Insaf welcomed us on arrival and was personable, funny and quickly made us feel at home. She gave us recommendations and provided us with a phone with data so we could be in touch with Pure House at any time. Throughout the stay, she helped with activities, incredible dinner reservations and even arranged a mini-breakfast served to us in the extra early morning by Abdul before our hot air balloon ride! Mohamed went above and beyond to make our stay at Pure House special. His infectiously positive personality combined with meticulous attention to detail, made us assume he was a manager of some kind! He quickly learned our names and preferences and frequently anticipated our needs before we even thought to ask. Whether it was a cure for our indecision with a flight of wine samples, a live spritz demo, helping to organize our departure or an adjustment of the umbrellas as the sun came out, he was always two steps ahead of us. He was incredibly knowledgeable and we had lots of great conversations. Once it was time to go, it genuinely felt like we had made new friends at Pure House. I had mixed feelings writing such a glowing review only because this is really one of those places that you just want to keep to yourself! It’s still a hidden gem and I know full well that whenever it catches on, it’s gonna be impossible to book.

Nothing! Only that we had to leave!

Had a fantastic stay at Pure House. Sara and her team went out of their way to make our stay as enjoyable and trouble free as possible in this beautiful Riad. The trips arranged by Sara were fantastic and good value for money. Breakfast was excellent as was the location of the hotel. A special mention for Mohammed (Mo) who was just delightful and full of recommendations and knowledge of Marrakech. Would recommend using the hotels airport transfers, as finding the hotel may be a little tricky. The service was very efficient and good value. All in all we highly recommend a stay at this delightful Riad hotel and it’s very lovely staff. Thank you all.

The Riad is located in the centre of the Medina, very close to the central square, but off the main souk streets. There are corner shops a 3minute walk away, but they have everything you could need in the building! The rooms are gorgeously decorated, as is the entire Riad. Everything is clean and you can tell details matter to them. They gave us a phone with data (how crazy is that???) and the warmest welcome. Breakfast was HUGE and delicious. You can order food from a local restaurant to be served on their rooftop. I need to also say they are the loveliest team of people! From Sara checking us in, to Ahmed, Hamza and Abdel looking after us throughout our stay, to Insaf helping us check out on the last day. We were very grateful!

We have no complaints at all. We had an impeccable stay with them.

Pure House was a fantastic place to stay for the Marrakesh pirtion of our trip. An oasis in the middle of the medina just a few minutes walk to Jmaa El Fnaa. I would call it a more contemporary take on the traditional riad. The suite was perfect, and the entire riad is beautifully designed and impeccably clean. Especially the rooftop terrace with pool, bar, and great views out over the medina and the Atlas mountains in the distance. Best of all is the amazing team that takes care of the guests - Sara, Isnaf, Mohammed, Akhmed, Abdul and the rest of the team were fabulous hosts that were so attentive, friendly and helpful. So many great conversations about Morocco, Marrakesh, and the world. If i were to ever own a riad or inn, that's the team I would want rumning it. Well done! We will be back.

Top experience in Marrakech! Wonderful Riad, great design and perfect location. The staff was so friendly and helped us with everything. They all speak English and French. The Riad and the room were very clean and the breakfast was amazing! Thanks to this team. You are doing a great job!

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Friendliness and absolute dedication of staff. Beautiful styling in all areas. Fabulous breakfast. Nothing too much trouble. Bonus trip to Pure farmhouse. Sara particularly took care of us with a difficult restaurant owner.

All comments constructive, not complaints. Poor privacy of windows onto central courtyard during day. Some light permitting screening required in Room 1. No full length mirror. Beds could be more comfortable. No robe hooks. Cleaning noises at 7.30 am. The outside area of the Riyadh although appreciate this is under construction. Be interesting to see the plans.

We couldn’t recommend this riad highly enough! From the moment we entered the riad, we absolutely loved it. It is a beautiful, well kept property with great facilities and the perfect location; this riad is in the centre of the medina but completely silent inside. The staff went above and beyond to make sure we were looked after during our trip from the personal pick up at the airport to a mobile phone with local data/calls provided for free! We were given the most delicious, local breakfast every morning with daily produce, again for free! This was an amazing stay and we would not hesitate to come here again.

Everything was amazing!

A special mention must be given to the staff. Sara, Hamza and especially Mo, who were all exceptional for the entire duration of our stay. Nothing was too much effort, and they looked after everything from airport transfer, to ensuring a member of staff was available to greet us on arrival and walk us to the riad for the first time....which I would definitely recommend! Breakfast was excellent, and lunch / dinner served from the local morroccan restaurant was also great. The accommodation is exactly as pictured and provides a perfect calm away from the busy streets. A final mention for Mo, who really made our stay extra special! We hope to return later in the year. Thank you!

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I had an incredible stay at Pure House Marrakesh—everything was perfect! Sara, Abdul, and Mohammed went above and beyond to ensure our experience was exceptional. From the warm service to the cozy atmosphere and the incredible attention to detail, every aspect exceeded my expectations. The food was outstanding, and I truly felt a genuine connection with the staff, as they made us feel so cared for. If you're looking for a cozy, welcoming, and unforgettable stay, I highly recommend Pure House Marrakesh. Thank you Sara, Abdul and Mohammed for your warm hospitality.

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