Staff were super friendly. Everything was perfect. Just what a weary traveller needed overnight. Great breakfast set me up refreshed for more travels. Loved this place. So clean and cute. They have nailed the set up. I Have already recommended it to family.

It was a great spot for continuing travelling or for a couple of nights, being 5 minute walk from Shin-Osaka. Not sure about location if setting up for longer stay in Osaka as you would have to catch train everywhere, but that's not hard. I was on my own and room was a good size for one. Didn't see the other rooms.

I absolutely loved everything about this hotel. The interior decoration was stylish and modern, creating a warm and inviting atmosphere. My room was spacious, meticulously clean, and well-appointed with all the amenities I needed for a comfortable stay. The breakfast was exceptional, offering a wide variety of delicious options that catered to all tastes. Additionally, the hotel’s convenient location near the train station made it easy to explore the city. The staff were friendly and attentive, ensuring that my stay was pleasant from start to finish. I highly recommend this hotel to anyone visiting Osaka.

Proximity to Shin Osaka station is great - 5 minute walk. Please don’t refer to Google maps to get to the hotel, as it shows you a longer route, including stairs. Instead, use the EAST exit elevator which takes you directly to street level and the hotel is less than a short direct walk from there. My room was quite large by Japanese standards and the bedding was comfortable. The decor is minimalist and there are no bells or whistles with this hotel but it’s comfortable, clean and well priced. Although my contact with staff was brief I found them to be very polite and welcoming.

As expected, by staying near a major train station you should expect to hear trains pass by regularly. The hotel is also situated under a flight path. Having said that, it didn’t affect my stay to the point where it became annoying, and I managed to sleep through it ok regardless (I’m a light sleeper).

We had a family room and it is very spacious. I love the room, but as it is just across from the train track you can hear the train as it comes and goes, though I find that I do enjoy the sound of the train trundling by. The breakfast is delicious and they made an excellent breakfast to our request for a vegetarian option. Staff is exceptional, very welcoming. We had our luggage delivered by the transport company and when we checked in, it was already sent to our room. A very special thank you to Mr. Tanimoto, who helped us with some urgent documents, and to all the staff keep up the excellent work :)

None

Good location just 5 mins walk to Shin-Osaka Station, peaceful area at night time and even I was stay nearby the railway but I didn't be interrupted with the train sound, room was clean and comfortable for the guest with big luggage and amenities was good quality as well, breakfast was so good as they prepare with healthy ingredients and sizing was good for the guest to enjoy another delicious meal in Osaka. There is a lot of restaurants and convenience stores nearby. The most I like in this hotel is all members who super friendly and always ready to be in service. Thank you for warmth service that made my stay wonderful.

A 6 night stay. Used this as our base instead of moving lots to visit Nara, Kyoto and Kobe. The location was excellent as close and short walking distance to Shin Osaka Station to ride to regional attractions. The hotel was well maintained and spotless with staff so polite, happy and helpful. The daily breakfast package was a great way to start the day before venturing out at the Organ cafe/restaurant located on the premises. Plenty of selection and we enjoyed a great omelette daily. Thank you once again for making our Osaka memories beautiful.

No complaints

Location and staff. Breakfast was so nice

A lovely place to stay with my friends as we traveled from Tokyo to Osaka! It was close to the Shin-Osaka station which made transit easy, and the staff were super friendly. They stored our luggage securely and were attentive in showing us their facilities. They also helped us call taxis in the morning when we left. The free breakfast was a great touch! I especially enjoyed the fresh juice and soups they served, yum!

I would warn those traveling with heavy luggage to consider a short taxi as this hotel is separated from the station by an enormous stairway bridge over the main street. This is not the fault of the hotel itself, but a general tip from someone who was fighting to get that suitcase up the stairs.

Location great, if coming to Osaka by Shinkansen or from Kansai airport (5 min walk). Nice simple/minimalist decor made for a calm environment. Room was very comfortable and quite spacious by Japenese hotel standards.

Whilst the freshly cooked breakfast was good for those that like eggs or traditional Japanese cusine, for those that don't there wasn't much of a choice. Being next to busy train station & in flight path for landing planed at Osaka Airport, its surprising that the windows are not double glazed. Noise is not unbearable (especially if ear plugs are used), but could be an issue for very light sleepers.

The hotel offers superbly clean, newly renovated and simply neat feel. Room is spacious with 3 single beds. Like the design idea that toilet and shower room were separated. Hotel is pretty accessible and convenient from Shin Osaka Station. The staff are also very polite and provided great service by providing us extra pillows for us when we requested. Our stay included daily breakfast which was served with healthy spread with egg, salad and yoghurt. Also, come with nice selections of buns, croissants, soups, milk, juices and coffee as free flow. Overall, indeed it was a comfortable, amazing and refreshing experience for family vacation stay.

Nothing. Exceeded expectations.