The hotel is a short walk from Shin-Osaka Station and the Midosuji Line got me pretty much everywhere I needed to be (if not directly then via transfer). Room was small, but this was expected and not a problem. Clean and comfortable, but note that they don’t clean the room daily if you are staying for a longer period. You can, however, request fresh towels and leave your rubbish in the hallway for staff to collect. There are three convenience stores nearby, as well as a Komeda’s Coffee. The hotel does have a coin laundry, but if it is full/being used, there is a laundromat literally around the corner too.

Location: Conveniently located near Exit 7 of Shin-Osaka station. There is also a 7-11 and Family Mart nearby. The challenge is only knowing how to get there the first time but after that, everything has been a breeze. Staff: Very helpful and accommodating, no problems communicating in English. Room: I'm a solo traveler and booked a single room. It is quite small but I did travel alone so it's fine. The room is clean as well as the bathroom (hot water available, yey!) Housekeeping is only available for those who've booked more than 7 days but you can leave your garbage outside everyday and they will pick it up for you. I didn't try the buffet so I couldn't comment on it. There is a microwave at the lobby which was very convenient =P

Hotel was good. Great breakfast. Staff were friendly. Good location. Free coffees/hot drinks available in the restaurant.

Hotel needs more signage for the hotel entrance. Google maps takes you a longer way round. It isn't clear, and the reception staff didn't make it clear, that the hotel is in two blocks and you can only access the lifts in one block to get to the restaurant for breakfast. Fortunately our room was on the ground floor. If you are on level 6, you'd have to go down the lift then walk around to the other lifts and go up in that one.

Location was accessible and easy to find We were able to forward our luggage to and from the hotel very easily

The beds left us stiff every morning. Was anticipating more laundry facilities; only one on the first floor hidden away? Doors were super thin so I could hear every person walking down the hallway, and there were a lot of loud groups during our stay. Breakfast buffet was meh, and horribly overcrowded so it was hard to navigate the tiny space with so many people.

A short walk from Shin-Osaka midosuji line. The staff are nice. They have 2 lifts at the building. Blankets are blankets, split system in room works. bathroom is creatively compact, toilet has a bidet

Shower doesnt hold temperature, goes hot then warm the hot ad infinitum. Mattress is VERY firm, pillows are filled with a weird pliable bead of some sort. The double bed room really only a room for 2 people if you want to live very squashed together; single person okay. Electricity points don't pull much power so don't overload them(2hrs to charge a phone from 50%))

It was convenient and the room was clean and quiet. The staff were very helpful especially when it came to luggage delivery to the airport. They also called to verify information a few days after checkout.

Unfortunately the batteries on the tv remote didn’t work or the tv wouldn’t power on. I believe the staff forgot that they were going to check on that when I notified the front desk and it didn’t happen. It’s ok. Just a minor observation

Matress was firm but okay. Pillow was hard but I was given a soft one the next day, when I requested it. Many hotels now automatically have a choice for foreigners, soft or hard pillow. There was a very high step up from the bedroom floor to the bathroom. This was dangerous for a senior aged person, or anyone with poor balance. Everything was clean. It was not an easy walk from the station, to the hotel, especially when pulling your luggage in light rain.

Please read above as I have included likes and dislikes in one answer.

Easy access to the JR station once you know the way. Triple room with 3 single beds and sofa was clean, spacious & comfy. Enough space for three big open luggage with room to walk around. Room spray came in handy for our clothes and it had a nice fragrance. Breakfast was simple but tasty and the hotel staff were polite and efficient.

We found the step into the room bathroom to be quite high. We had to take extra care when stepping in & out. Good thing we brought our own rubber slippers and did not have to use the room slippers provided. Our rubber slippers helped us feel safer when stepping in and out of the bathroom.

Room was big enough to house 4 person with 2 on tatami bed. Bath was also larger than what you would expect in the cou try and overall a good stay at the hotel. Location is near to Osaka Metro and note that it is a further walk to the JR station.

2 lifts for 14 floor could meam a slightly longer wait. But generally nothing really negative on the hotel

Convenient location to Osaka metro station (exit 7 of Shin-Osaka station) or a little further walk to the East Gate of the JR Shinkansen station. Rooms are quite small which is normal in Japan but still comfortable. Bathroom has a high step-up for entry. Very good buffet breakfast with extensive selection of hot and cold dishes including meats, fish, breads, noodles, pastries, etc.

Room cleaning is not done except once every eight days! Had to request towels every day or would not be refreshed.