Everything about this hotel was excellent. Clean, comfortable, convenient, very well serviced, friendly, incredibly polite and accomodating front desk staff (as are all Japanese folk). The hotel offered free drinks from 5pm to 8.30 pm - spirits, beer, pre- mixed cocktails, wine and soft drinks, as well as all day tea and coffee and ice cream. From 9pm - 10pm they served up free ramen, which was delicious. The onsen was open until late in the evening, too. The hotel was within a minute of a metro station, and within a short walk to ‘restaurant Central’, where there were some excellent eating places, as well as a shopping street, This was such a good find- I don’t think we could have found anything better in Osaka.

Nothing, it was just perfect for our needs.

Breakfast was awesome. Onsen and all other free things was also nice Just beside a subway station. Walking distance to Dotonbori and Kuromon market

Nothing

A ver vibrant hotel. Since it offers free ramen, ice cream, as well as a great variety of liquor(!) at night, there is always a great crowd at the lobby dining area at night. The hot spring facility was and. It too crowded.

The location is a bit harder to get to from the airport if you have a lot of luggages. The nearest train station does not have an elevator so will have to carry luggage up or go through another exit which is a further walk. There is a shuttle service available for a reasonable fee to take you to the airport but you have to book by 2pm the day before.

Children stays for free. My son loved the breakfast. Some people complain that its noisy and crowded in the eating area but if you are there with kids and family and a group of friends, its a nice cafeteria setting. No worrying about making too much noise. Location was close to transit which was great, and my son loved the onsen. Onsen and massage chairs got busy at night, but if you go in the morning, its very quiet and relaxing. Lego for borrowing for kids was a plus, and I like how they had all these kids items available.

We actually stayed in a twin room with two beds. It was a bit cramped because we had so much luggage for the three of us. The onsen was in a different building so you have to walk across a small alley way outside. It would get scary if I wasn't with my whole family and I would assume it would be cold during the winter. Wished the free flow alcohol would shift later into the evening like till 9pm as we were always busy during the day to return for the free alcohol. A lot of people would buy dinner and bring it back during free alcohol and the tables would all be taken. A lot of people eat peanuts with their beer, so if your kids have peanut allergy, you need to watch out.

I really enjoyed my stay.The friendly and helpful staff and the hot spring onsen is exceptional!! The breakfast has amazing variety, and the evening free alcohol and ramen/ice cream and soda cocktails for kids is great! The WiFi could be better, but maybe that was due to me staying on 17F. I stayed in a twin single with me and my 10 year old l. The room was really clean and cosy, the shower was great on both pressure and temperature. Perhaps a touch on the small side but it was great for what we needed. The beds were comfortable but I do prefer softer pillows. Over all a great stay thank you.

Good location to explore Osaka and for public transport links. Onsen facilities were great, massage chairs appreciated. Breakfast included and was nice but as we were there 6 nights we got bored of same each day so didn’t use every day. Free alcoholic and soft drinks and Ramen at night was really nice but have to say some guests took this too far so be prepared for a few intoxicated travellers and because it is a fairly large open space it feels overcrowded and could be rowdy at times. Staff all friendly and helpful.

Only negative was storage in the room - zero for a family of 4 staying 6 nights so had to put piles of clothing on the floor and live out of bags. All they need to do is add some wall shelves and hanging rods.

Location is great! Right next to a Station exit and across the street is a police station. It felt very safe. Supper was great too! There’s ramen every night with different soup bases to try. Room is comfortable, nice addition with the tatami Mats which was really nice. They had staff who were able to speak multiple languages which helped a lot

NIL. Everything was great.

Amazing staff! Very helpful with early checking. Ice cream for free is amazing, though the selection is small (vanilla and chocolate). Ramen from 9-10pm was great for our budget, though we then had the same dinner all of our nights. Juice, cocktails, and other drinks ready at all times. Breakfast was good, and included a broad selection. Beds amazingly comfy. Great amount of control for the lights. onsen was great, and it was easy to book a private room (though clothing is not permitted here). Close to a metro and train station. 13 minute walk from a train going directly to KIX airport.

Our first room (3 people) was the same size as our 2 person room with an added bed. it felt a bit small. the room also was all the way at the end of the hall, and therefore had a very weak connection to the wifi. We ended up in the Lounge often to accommodate our need for downloads and map searches. lack of flavor variety at all meals (they are free so not really complaining)

This was an excellent hotel, it was clean, in a great location to get everywhere and near the train station (if you are arriving via train take exit 2 and use the lift if you don't want to drag suitcases up the stairs and it's a short walk across the road). The room size was decent we stayed in a room with 3 single beds. The staff were friendly and the bonus was the nightly beer, ramen and ice cream. Close to combini such as 7 eleven and Lawson's. If you are a fan of using onsens, the hotel has one, separate for males and females. Great view of the area up on the Sky garden level 18. Would definitely stay here again.

Excellent value! The staff were excellent, they encouraged us to attend the lounge in the evening where you can get free drinks and free Raman... yes I said FREE to both, available every evening. The room was very tidy and comfortable bedding. Hot spring onsen baths, separate pools for men and women but private 2 or 4 person baths are available to book at a very reasonable rate. Convenient location for public transport with plenty of dining options nearby. Definitely would stay here again.