Our overall stay was pleasant. The room is on the smaller side, so need to be a little bit creative on organizing your luggage if they are big. The location is close to the metro though we didn't take it. We end up walking everywhere. Plenty of places to eat around the area and away from the central tourist area. The breakfast there was really great with a combination of Japanese and Western variety. There is a lounge area where you can sit and hangout. There is a spa for guests to use and it was really pleasant. They also have a coin operated laundry machine. Staff were very friendly and helpful. Overall it was a great stay and we would stay there again.

Coin laundry machines were a bit over used. My clothes didn't dry properly after thoroughly reading the instruction. I end up going out to the closest laundromat to do our last load.

Hotel was well located. A bit of a walk to Dotonburi (about 20min) if you don't like walking. Plenty of places to drink and eat locally though. Rooms are modern and clean. Bathroom has nice modern tapware etc. Bedding is firm just how I like it. Buttons for the lights in the room are easy to use and understand for once compared to every other hotel in the world. Ha ha

I was given a West facing room and as soon as I opened the door for the first time, the heat of the room just punched me in the face. I had to have the air-con on full blast at the lowest temp it could go to for HOURS to cool the room. Lack of space for suitcases. If you have a suitcase bigger than a carry-on, then expect to use your bed everytime you need to open it. Look at the photos for an idea. I travelled solo, so if you are a couple, than I suggest splashing out on a bigger room.

We stayed 5 nights and had a really good experience. It’s probably one of the best hotels we’ve stayed at overall. The staff were friendly and helpful, and the self-serve amenities station was a nice surprise — it had everything from face creams to masks and other essentials. Breakfast was good each morning, and the spa was clean and quiet. The location was perfect for us. It’s away from the busy Shinsaibashi area, so it felt a bit more calm, but still within walking distance to Shinsaibashi and Dotonbori. There are also plenty of great little restaurants and some excellent coffee shops nearby. The subway stations is a 7-min walk away and you can get to the airport and all the main sights from there.

The rooms are a bit small

Good location, walkable distance to several train lines even with a suitcase. Dotonbori is at 15mins walk too. Clean rooms, kept in a good condition. The rooms are small but functional. There's an onsen, which is a good to have after tough day exploring Osaka and Kyoto. Breakfast was very good, a lot of different offerings for each taste.

The onse could have external part and a sauna. Variety of the breakfast could be better for longer staying guests. There's no enough space to open a big suitcase, but that's normal for Japan. You can put the suitcase under the bed which is good.

Lovely hotel. It is located close to several stations that connect easily to the city center, Umeda and Namba station. If you're up for a small walk you can get to Dotonbori street in a 15 min walk as well! We booked a comfortable room which definitely seemed true to its description. A large comfortable bed with soft and hard pillows, a bit of extra space under the bed to leave suitcases and a magnificent view from the 11th floor. The breakfast was on the ground floor, which had plenty of options. There were also indications for products containing allergies, though some didn't specify where it was clear there were some. We liked how there was an AC unit right above the bed, making it a cool place to chill if the weather was a bit on the hotter side.

Nothing major. The ventilation system in the shower was full of dust, which was a bit sad. All in all, this was a great hotel.

Very nice, contemporary hotel. It offers all the services that the modern travelers needs: self check in/out, nice lounge with free drinks and microwave, well organized rooms.

The staff at the breakfast restaurant were rather pushy. I understand the space is limited but people are there to enjoy their holidays and this includes their meals too. I also found disappointing that some guests abused of the automatic laundry leaving their clothes there for hours after finishing the cleaning. Maybe disallowing the security code will force them to be more responsible and less self centered

Clean small room. With all you need and even more available at reception desk. Very cost and comfortable robe for bath. Wanted even to steel it (hi-hi) Public bath is awesome. Used it twice during my one night stay. Breakfast is local style and I liked it. Good choice of local pieces and international egg choice. Location is perfect in my opinion. Loved this tourist-less district. Less than 10 min to metro station.

Check in process. I arrived early in the morning and left my bag in the hotel. Then I was back one hour before check in. The room was ready but I was proposed to pay for early check in. They propose self checkin while the desk with stuff is available. And as the process is no easy they still need to help with self check in. Where is efficiency? :) I asked some questions via booking in advance regarding my arrival but received answers too late when I didn’t need them.

Such a beautiful boutique hotel right in a perfect location just north of Dotonbori! It's in a quieter area but is only a 5 minute walk to shopping streets and Hommachi metro station. The hotel has perfectly cleaned rooms with everything you need and both a restaurant and rooftop bar on the property. They even have an onsen on the 19th floor that's open late. It's the perfect way to close a long day of sightseeing. Great hotel!

The only things I didn't like were that the staff didn't seem to know what to do if you hadn't bought the breakfast in advance with your room reservation. They did allow you to pay, but they seemed confused why you'd be there if you hadn't booked it ahead. It should be easy to charge to the room, but they don't seem able to do that. The only other hiccup was that housekeeping left my door open one day, and I didn't discover it until I got back late. It was clearly a mistake, and nothing was stolen, but the front desk just apologized and shrugged it off. Otherwise, a great hotel!

We recently stayed at this hotel in Osaka and had a wonderful experience overall. The location is excellent, as it’s just a short walk from the nearest metro station, which made getting around the city incredibly easy. Whether we were exploring the vibrant streets of Osaka or heading out on day trips, the convenience of being so close to public transport really enhanced our stay. The area surrounding the hotel is also a huge plus. There are plenty of shops and restaurants nearby, so we never had to worry about where to eat or find something we needed. From cozy local eateries to international dining options, there was always something to suit our mood. And, of course, having convenience stores within walking distance made it easy to pick up snacks, drinks, or any essentials we forgot to pack. From the moment we arrived, the staff were welcoming and friendly. They were always available to assist with any questions we had, from restaurant recommendations to helping us navigate the city. Their warmth and professionalism made us feel right at home. The breakfast offered at the hotel was another highlight of our stay. There was a wide variety of choices, both Western and Japanese, and everything was fresh and delicious. We especially appreciated the ample selection, which ensured that we could try something different each morning. It was a great way to start the day before heading out to explore Osaka’s sights. Another plus was the hotel’s Wi-Fi – it was fast and reliable throughout our stay, which was really important for us as we needed to stay connected for work and to check maps and travel guides on our phones. We never experienced any issues with the connection, which made it easy to plan our daily activities. Although the hotel has an onsen on the top floor, we didn’t have the chance to try it during our stay. It looked inviting, though, and we would definitely make time for it on a future visit.

The facilities are modern. The common area for guests have complete amenities so we can enjoy eating for takeout food. The rooms also are okay with size but the interiors are modern and feel new. Very clean as well. The staff were very helpful when we had concerns. Very easy to communicate. Hopefully we can experience the onsen in the top floor next time.

Not much of an issue but it’s a bit of a hassle to take the elevator up to the lobby area.