The room size is great! Bigger than a lot of hotels in Japan. Especially the bathroom size, it’s really big, nice, modern and clean. It also has a big window and great view. Breakfast includes western food and traditional Japanese food, lots of choices.

The location is not so good, not many restaurants around, away from the station, but usually just cost $10 - $15 from the hotel to Kyoto station if you call a uber . They only fully clean the room every three days, but provide new towel every day. I feel Onsen is a little bit dirty cause I can see a lot of hair on the floor and barely see anyone clean it.

Lovely hotel with friendly staff. Our room was spacious, clean, and quiet. Staff were great and helped us move our luggage to Tokyo Breakfast was very good, lots of choice if you are willing to try different things. Location was good, we walk a lot so we did that most days, there is a bus stop to take you to Kyoto station and other area but we didn't use it The area around the station has many hidden restaurants and cafes down the narrow streets. .

Pillow was a bit odd, hard beans on one side and a softer bit on the other, it needed to be manipulated into shape to really support your head and I did have some neck pains from this.

We stayed at Kyoto Gojo Premium for three nights. The rooms were clean and well-organized. What truly impressed us were the thoughtful meal options for vegetarians, both for breakfast and dinner. The hospitality and integrity of the hotel staff were exceptional. A particular incident stands out - I mistakenly paid for my meal using a 10,000 Yen currency note instead of a 1000 Yen note and left. The hotel staff realized that I had overpaid and came looking for me, and they proactively returned the money. I hadn't realized that I had overpaid till that moment. I am so grateful for the honesty and integrity of the hotel staff!

The location of the hotel is approx. 15 minutes by the public transportation from the Kyoto station. In general, if you like to walk it is a good location towards the most major sightseeing spots in Kyoto and very well connected to other spots. The room was very spacious, clean, with a great bathroom and a large walk-in shower. Comfy beds and all necessary amenities included (Youtube also on TV). Variety of food and drinks for breakfast. Vending machine, coin laundry, spa also in the hotel.

The restaurant area is not that big to support all guests, especially larger families, but the waiting is not long.

The room was roomy compared to other hotels in Japan. Clean, comfortable place to get some rest and a shower with excellent water pressure. Second floor rooms may experience street noise from outside, but the the curtains do a decent job blocking out the noise and keeping the room dark to help you sleep. Staff was helpful with the basics, and check-in / check-out were easy. HVAC kept the room temperature comfortable with minimal noise.

Some street noise due to being on a lower floor. However, this is largely mitigated with the curtains. No USB-C ports for charging devices. Only one (1) USB-A port for normal charging (no fast charging). A bit far from the main tourist attractions in Kyoto, but this is easily overcome due to easy access to public transportation.

Great staff, very friendly cleaners, good work. They made my bed in the cutest way every by tucking the blanket to my toy Usapyon. We used takyubin (address delivery of luggage) in Japan and sent our suitcases all the way from our hotel in Tokyo to Urban Kyoto Premium. It is the only hotel that actually brought our luggage to the room before our arrival. Or probably it was because we upgraded to a premium room. Either way nice service. Speaking of onsen, I loved the lifting gel provided.

I originally found a room here on Booking by filtering by "soundproof rooms" "twin room". I made a booking of a twin room with two separate beds, which was confirmed on the pictures. However at the time of check in the staff informed us that we are getting a double king size bed. That was awfully unexpected. However by paying 14000 yen on top for three nights our room was upgraded to premium twin room with two separate beds. The location is not very convenient - 10 min walk from the subway station or 25 min walk from Kyoto station. Not horrible to me, but walking with suitcases on you is inconvenient.

5 stars breakfast, a variety of food there, locally produced food are available, which makes your stay more special. An organic Owaga coffee is a personal favorite of mine, having a wee peek at photo on its website of the hot spring inside the hotel doesn't do it justice, but it's got everything in there. Just poping in there actually gives me a taste of Japanese culture. As a sporty person, I was satisfied with a gym available.

Upon arrival, I spotted a ciggarette that wasn't clearly mine.

Very nice hotel, the artificial onsen was exactly what I needed after a long day in Kyoto. They also give cool japanese pajamas. But the best thing is that they have a vending machine which (for a normal price) sells these quick noodles you make with boiling water. This is the first hotel to be honest enough to not pretend like only rich sirs in suits stay there. But despite that, the hotel actually looks premium inside.

The road is a bit too loud at night

The hotel was very clean . Bathroom and toilet modern and decent size!! We booked connected bedrooms with 4 kids and it was absolutely perfect beds are really good size. It is 2 km from main Kyoto terminal and cost not much to take taxi, however lots of bus options available.

I really didn’t like how buffet was running . Staff was moving too fast making too much noise upon collecting or cleaning tables. I was getting an anxiety every time I had breakfast.

Spotless, very comfortable and beautiful rooms. Onsen was great, breakfast was very good - a good mix of Japanese and some Western options. I made an error during booking which was rectified by booking.com and the property after a couple of emails - thank you. Much appreciated. We rented bikes from hotel - what a wonderful way to see Kyoto.

A misunderstanding about buffet breakfast for my children: I thought the children’s breakfasts were included since we paid for 4 beds (2 adults and 2 children). The property did have a note that if the children sleep with their parent then the breakfast is not included. I assumed this meant that if children were sleeping in the same bed but this proved not to be the case. It is worth checking this detail if you are sharing a room with your child/children as buffet costs can add up. Whilst reception staff were in general capable and helpful this level of knowledge/ability was not consistent across staff.