Good central location, friendly staff, comfortable bed, en suite with a bath. Very useful to have the mini fridge and to be able to leave our luggage for no extra charge both pre and post check out. Good to have a kettle in the room (at first we thought there wasn't one but we found it hidden in a cupboard along with teabags etc). The dark heavy furniture may not be to everyone's taste but modern furniture probably wouldn't suit this Grade 2 listed building. We found the following website useful for exploring Durham by foot which included info about this hotel: https://www.thisisdurham.com/things-to-do/digital-walking-tour-of-durham-p1020131

A little noise from the road but not a big issue. Breakfast was too expensive when all we wanted was a light breakfast, so just booked 'room-only'.

Good selection of both cooked English breakfast and continental buffet style, cooked food nice and hot, could request an omelette or porridge to order, pleasant breakfast seating tables not too close together. Great central location right in centre of Durham with on site parking. Room comfy bed, spacious and warm possibly bit too warm, really helpful staff gave us local recommendations for evening meal which was spot on!

Rooms bit too warm, air conditioning didn’t work very well however quick call to housekeeping and they quickly brought us a standup air conditioning unit so that was great.

We asked for a room with a city view and this was provided as we could see the cathedral and some of the castle roofs. The room was quiet and very comfortable but at the back of this large hotel in a kind of annex, not a real problem. All staff were helpful and we had no problems other than a slowish wifi with no password security; I preferred not to use it therefore given we had a short stay. The breakfast room was very attractive and spacious indeed; breakfast was very appealing as were the helpful staff. The overall location was excellent being in sight of the centre and about 10 - 15 minutes walk from the station. I rated it GOOD but really I would prefer to assign VERY GOOD.

Nothing really - just a shame about the wifi. I would prefer password protection in an ideal world.

Right on the edge of the old city, the hotel is in a great location. My room was large, the bed very comfortable, and the shower excellent. The Nespresso machine was a nice touch in addition to the usual kettle. Really great and friendly staff in the dining room for breakfast, and good porridge, too.

I hadn't anticipated the roar of traffic outside (I was in a riverside room) - bear this in mind if you choose a room facing the river, as the more-or-less vehicle-free city centre means everyone surges around the road outside. (It's not loud at night, so it didn't keep me awake even with the window open.) And the hotel is huge and confusing - I got lost several times and met lots of other guests in the same boat. Better signage, please!

The Hotel has a great location for exploring Durham, the room was very clean, the staff are very helpful and friendly.

Rooms are looking dated, dark brown furniture very old fashioned, our biggest issue was with breakfast, on the first day we waited ten minutes to be seated, eventually we just walked in, the rest of the week was hit and miss as to someone sitting you down, the cost of the breakfast was £18, the choice was very limited and the food was always just tepid, on occasions we had to try and find a member of staff to top up items of food, I would suggest eating elsewhere at a lower price and far better quality.

Perfect location for tourist to old town. Staff were all above average in delivering professional service in a pleasant manner. Breakfast was self service with option of items being brought from kitchen. Everything was well cooked, in a relaxed atmosphere. On site parking at £11 per 24 hours which for the location I thought good value.

Room temperature had to be controlled by a combination of opening the window and using ventilation system (which wasn’t a problem as facing onto a quiet car park and it was cold outside). Might be an issue in summer, I don’t know. We had a meal in the dining room on the first evening and unfortunately we did not think curry dishes really worked however there was no problem exchanging for nice fish dish. Drinks were expensive.

Staff were friendly and helpful. We liked the furniture in the rooms, and they were well equipped too. Excellent location.

The breakfast was not too varied (no fresh vegetables, for example), and some dishes were not very tasty (scrambled eggs, sausage). When my card was charged, it was 150 pounds more than the price. This is because of the hotel holding 50 GBP/night for any spending we might do. This is fine, but we were not informed, so it was a bit of a hassle figuring this out with the receptionist (who was very nice and polite). As we did not spend any of it, it was duly returned to us, so no great issues, just the lack of information.

The location for Durham is excellent. Right in the centre for walks through the city , around the river and of course, around the cathedral and castle. Great little coffee shop , ‘Flat White Kitchen.’ Also good for breakfasts etc. The breakfast was good and staff were helpful.

Car parking was a little difficult at times and some inconsiderate driver managed to park us in , which delayed us seeing family and meant we had to get (and pay) for a taxi. The car park no longer belongs to the hotel apparently and anyone can park there.

Lovely location, just where we needed to be.close to the charms of the city centre, Cathedral and Castle within easy walking distance. We had a really spacious family room on the ground floor with two double beds, a living area with a bed settee and two large flat screen tv's. Bathroom with a shower over the bath and a fridge in cupboard under a tv. Very peaceful rooms, no trouble sleeping, air conditioning units in both rooms

Tv in the living area would turn itself off intermittently. The shower screen leaked water onto the bathroom floor, as seals were poorly fitted Beds were comfortable enough, but we did experience some back pain

The property was so comfortable and so very close to the centre of Durham. The standout for us was the excellent service of the staff. Every staff member we encountered went above and beyond to make our stay comfortable. They were so positive welcoming and responsive. We even received a Christmas stocking with sweet treats on our door on Christmas morning . Thank you Delta Hotels Marriott Durham Royal county for making our family Christmas in Durham so special and lovely.