Excellent breakfast. Lovely room... superior double with kitchenette and living area. The desk was most important and it was good. Lighting also good. Really cute windows with curtains and small sofa. Bed had a dip but I got used to it. I actually got sick one day and missed breakfast... in bed all day. Hotel sent me a sandwich, extra water, hot chocolate and a get well note. Very kind. I also did a dry cleaning order which was fine. Only concern regarded the bathroom. The tub is very high and curved, so it took some getting used to over 6 days. Also, I couldn't figure out how to detach the spray wand...if it detaches at all and it's installed near the corner, so it was awkward to get the spray angle desired. Maybe my fault due to lack of understanding about how to properly use it. Also had to position the shower curtain to be sure the water didn't spray out onto the floor. Otherwise, the bathroom was large with a storage shelf and everything was sparklingly clean. I enjoyed me stay and recommend this hotel.

See above

Great location. Clean, spacious comfortable rooms. We had a lovely view of the river from our room. The mini fridge and hot drinks facility was welcomed. Good to have cold drinks as some nights were very warm. Loved that there was a decent size bath in the room. Staff very friendly and helpful. About 10/15 minutes away from Alexanderplatz TV tower. There are plenty of nice restaurants close by as well as a few supermarkets.

The room was very warm at night. There was a fan provided but no air conditioning. The window could be opened but late at night it can be loud on the street below.

The staff are helpful, polite and smiley. Its very neat And the location is good 20 minutes to alexebderplatz and 30-40 min to important sites by foot, 10 to the lovely Catherine to be honest, the u ban is less than 5 min and transportation is easy to use. There is cafe at the corner near the station that has variety for all meals plus two restaurants near by, and the river is 🤍 although of the snow while my stay

At the entrance there are few steps that bother who has heavy luggage, none to help! I had travelled around the world especially in Europe, I didn’t feel the hotel fits 4 stars, I asked for sleepers, there were no shampoo only hand soap till i ordered, no coffee machine which nowadays you may find it in a three stars hotel. A ceiling fell on my head at night in the bathroom, could be injured but god blessed The breakfast is expensive

The room has its own kitchen

When you shower the water won’t run through the drain, therefore you get ‘flooded’ in the shower and have to quickly finish.

Location was great. We walked to everything we wanted to see. It was nice to have complimentary beer and water in the refrigerator, as well as coffee and tea. I like that you will give money to charity if we don't have daily cleaning. Getting robes and slippers for our stay was great. Lots of channels to choose from on the tv. Water was hot and consistant.

The bathroom had a constant sound, like someone taking a shower in a windtunnel; a whooshing noise. The other thing was the noise outside. I know you can't manage construction work, but we were awakened early every morning by trucks and workers just below our window. I wish we had a room higher up or on the other side of the building.

The room was really good and nice and big for the price we paid and we were so close to Alexanderplatz which was amazing. Staff were super helpful too and let us keep our bags by reception after check-out! Would definitely recommend.

Our only drawback was the fact that the room had a window that faced inwards to the hotel, which meant that anyone walking in the reception or around the hotel could see into our room which wasn't great and not very private. It's sad we didnt get to see the view at all in that sense.

Great location to be based at, a walking distance to many of the Berlin's attractions but also next to a metro station, making travel to any part of the city very simple. It also felt safe walking around the area late at night. The hotel itself is clean and the rooms are spacious, our room had a great view as well.

I could not find how to control the air conditioning in the room, although it wasn't a major issue in the end as it was set to a comfortable temperature.

Good location close to public transport and many shops and restaurants (especially a very good italian restaurant right next to the hotel). The hotel is well maintained and clean and has a beautiful design, very elegant and luxurious. Our special request was taken into consideration and we received a room with a view on the back side of the hotel which was well isolated and didn't hear any noises from outside. Staff very friendly and helpful. Good breakfast with plenty of choices. Big spacious room as well. Free bottles of water and beer in the minibar which are a nice gift for the guests.

The pillows, very soft though not confortable for my taste

Excellent location, convenient access to the U. Elevator access to rooms. The room was clean, spacious, and thoughtfully designed. There was an electric kettle and sufficient shampoo, soap, and lotion. There was a street view from the room, but the double paned windows kept the noise level low. Reception staff were warm, friendly, and helpful.

There was a rather steep flight of stairs at the hotel entry way, and not always someone around to help with the luggage. It was not such a welcoming feature! The bathtub was a little high, and a larger screen would have been appreciated.

We were really happy with everything, first of all the location, only a couple of hundred meters from Museumsinsel, the subway Märkisches Museum is right next to the hotel. The room and bath was great and spacious. But most of all, we highly appreciated the hospitality of the entire staff, they were super friendly. After the check-out at eleven, we were able to store our luggage for two more hours at the reception, which allowed us to have a relaxed lunch before heading to the train station. All in all, we had a great stay at Berlin, and can only recommend the hotel based on our superb experience this weekend.