I stayed at this hotel at the beginning of April, and I honestly couldn’t have asked for a better experience! From the moment I arrived, the staff went above and beyond to make me feel welcome. Their kindness, warmth, and constant availability truly made a difference — they were always ready to help with a smile, whether it was for directions, local tips, or just a friendly chat. The breakfast was absolutely fantastic — rich, varied, and delicious, with something to satisfy every taste. It felt like the perfect way to start each day! The location is also super convenient, just a short walk from the metro and the train to the airport, which made getting around the city (and back home) incredibly easy and stress-free. I would 100% recommend this place and will definitely stay here again next time I’m in town. Thanks to the entire team for such a wonderful stay!

Location and restaurants around are very convenient. Hotel is very close to all variety of transportation, small supermarkets one opened also during Sunday. Breakfast were fine, but nearly no vegetable only cucumber :-(. Noise from street during night is fine if you are facing street not the bridge with S-Bahn (I cannot evaluate these rooms), but some more sensitive people may consider it as not quiet enough due to S-Bahn (train) proximity.

Parking is better outside of Hotel in park house (there are several around with 5min walk only) rather than using hotel. WiFi was very slow, but for emails and googling it was enough. To us very uncomfortable mattress (stiff and slippery), every morning a bit of back issue requiring a lot of stretching

The breakfast is good. As long as you are staying for a couple of days only. It doesn't change at all. Location is superb, maybe it would be a good idea to actually indicate which metro station is the closest and how to do it from the airport. We used three trains, hour and a half on trains and 10min walk to get there from the airport. On our way back, when we got to know where we are, one changeover and maybe one hour. Simple. S9 from the airport to Warszchauerstrasse, then U3 to Uhlandstrasse. Walk for 3min, one street. It would really help a lot, not only "subway access". Bar is open 24/7, which is great. A word of caution for men: shopping street is way to close :-)

People come with the baggage. A place to stow those? And somewhere to hang the towels. For three persons the room is on a bit on the small side.

Well located hotel. Comfortable room with full size sofa bed to accommodate our teenage son in our family room. Nice and clean, with excellent bathroom. Breakfast buffet was a highlight, with loads of choice, and plenty of space to sit.

Hotel is close to the rail line. Excellent for train links, but obviously can make it a bit noisy, if you have the window open. I’m sure we wouldn’t have been disturbed as much by train noise if we’d kept window closed, but our preference is always for fresh air over air con - not the hotel’s fault, just our choice!

Everything, location, great room, the buffet is vast and super spacious, the staff is amazing! Max, Sandra, the guy with the beautiful long curly hair. The location is super convenient. I love the Peloton bikes in the gym, that makes an outstanding difference from all the hotel gyms I’ve been. Thank you so much to the staff. I’ve been twice and I’ll keep staying here.

Everything! The colours of the buffet area are super nice and cosy.

Great location. 2 minutes walk from nearest metro and bus stations whereby you can reach airport with 2 vhcls within 50mins. Even you can walk to Pappilon and any other nice spots on foot. In just opposite street, there are several restaurants, bars like a open air passage. Very helpful staff, special thanks to Kristina… you will love the breakfast.

No refrigerator in the room, it was my first, was shocked. Imagine; you are resting in the balcony towards the sunset after a joyful walk through the happy people’s city of Berlin but your beer is hot :(( There was no complimentary water in the room upon arrival.

Location suited us really well for 4-night city break. Room was quiet, clean and comfortable with an excellent shower! Nice breakfast with a good hot/cold range. Friendly staff and overall a relaxed and welcoming vibe.

We had a room with a balcony and we felt this needs attention. The outdoor chairs are well worn and didn’t look safe to sit on and lots of weeds growing between the slabs. Also the door to the balcony was difficult to open/close.

super modern hotel. the rooms are modernly furnished with kettle and coffee and tea. nice bathroom. the breakfast buffet leaves nothing to be desired. large selection of bread, slices and also hot dishes. the scrambled egg tastes good. you can also make your own waffles. there could be more cheese. but that's complaining on a high level. the hotel also has a bar next to the reception that looks inviting. we had a drink there on the first evening. the location is great, right between kudamm and the zoological garden. 5min. walk to the spielbank and the ulandstrasse subway.

three things i didn't like so much: when checking in, the credit card is absolutely needed for authorization. although it was deposited with booking for the booking, it cannot simply be debited. at other hotels this works without any problems. the hotel is directly on the s-bahn line. you can't sleep at night with the windows open. but when the windows are closed you hear almost nothing. one lady at the reception doesn't seem to speak german. i find that strange. a hotel in berlin and the staff doesn't speak german? what do older people do at check-in who don't speak english?

Very clean hotel. Location good plenty bars restaurants shops in the area. 5 minute walk to nearest train station Transport in Berlin is fantastic. We got the S9 train from airport to the station near Hotel sorry cant remember name of it but it began with Zoo then Garten. Two small complaints the bed is very hard and the housekeeping didnt replenish our hankies or milk for tea/coffee. Would be nice to have a small fridge in room to keep water cold.

The location of the hotel was very good, central. Close to public transport, Berlin Zoo and shopping streets. The room was big enough, clean and the windows were facing the courtyard, so you could only hear the train a little. Since the window was closed at night, the train did not disturb sleep. Breakfast was delicious. The staff was very kind and responsive.

Nothing : ))). Since the window was closed, the sounds of the train did not disturb. Maybe on the other side of the hotel, it would be a bit disturbing at night.