The location and the amenities were fantastic. The lobby area, pools and grounds were immaculate. The staff were all friendly and very attentive. The beach was great as well as surrounding places to go for a drink or dinner.

The room we had was across the street in an “older” part of the resort. The room itself hadn’t been updated in quite some time. The carpet was very dirty and sticky, you had to wear saddles or some foot covering at all time. The bed was comfortable but the room itself was sub par. It’s in need of a make over!

The keyless entry was pretty cool and clean. Accessible parking

Didn’t have a mirror anywhere other than the bathroom and no ironing board

You can’t beat the location! Being that close to the beach is vital for our family. We love the option of multiple pools and there is plenty to keep the kids entertained. We also love having a kitchen in the room.

These aren’t negatives but something we talked about. The pillows were great but the “comforter” was lacking. You can tell they were old and thin. Adding plush down bedding would be a plus. Also, since housekeeping doesn’t do a full clean having a little broom/dustpan in each room would be nice given all the sand that follows us in. Lastly, I wish every room had a washer/dryer.

Our room in the Palms building was perfect. It was clean and we loved the Murphy bed - such a great idea.

toiletries were terrible but not a deal breaker - they are not mounted full size bottles like most places now have, they were just the tiny travel bottles. The first night they assigned us to the Dune Building - I do NOT recommend, that building and the first floor rooms are really gross compared to the rest of their properties and needs renovation very badly. the next morning, I went to the desk and they were more than happy to move us over to the Palm Building and it was BEYOND perfect

The location = Amazing from Breakers Sailfish Hotel The Room = Almost resembled a newly done room, Awesome. Bed= 2 full beds + a sofa bed + a flip down bed it was like 4 beds!!! Beach front view with balcony Pools= you can use any of the Breakers Hotel pools from any of their hotels so like five different Hotel pools which consist of slides ,lazy river, hot tubs,and kids water park area plus any of the regular indoor and out door pools Walk through gate to the beach. The room is humongous it was like an apartment I'm not kidding.full kitchen with electric glass top oven microwave coffee maker pots ,dishes ,utensils,dishwasher. Full size dinner table coffee table. 2 tvs.2 ac units.free airport shuttle and shuttle to any local attraction free. THIS IS LITERALLY ONE OF THE BEST HOTELS IVE EVER STAYED IN.

1.Tub backed up. Had to call maintenance the second night. 2.when other rooms flush the toilet you will loose water pressure and practically get burned if you are showering. 3.If you have kids in the rooms above you will hear them running. 4.Ice machine only on ground level. 5.Mattreses could definitely be upgraded to something softer. 6.When you exit the ground floor elevator you can smell the trash as it is located in a really bad spot within a walkway from the elevator to the check in desk. This should definitely be looked at and relocated elsewhere.

The location of the resort was great, and the facility was very clean. The room seemed to be updated. The staff was very nice and accommodating. Would use again, however, requesting a room on the higher floors.

We were in room 271 in the Paradise tower. Right above the pools, including the indoor one. Noise from people enjoying the facilities was loud at times. There was a constant mechanical sound of some sort in the background. Lastly, whenever you turned on the shower to a hotter setting, the noise from the pipes was very loud. You can also hear from neighbors when they showered.

Wow this place was amazing. Really nice place to stay super clean, staff was freaking so nice. We will stay there again next year, the parking is a little of a challenge but other than that highly recommend, oh the little restaurant they have Down in the lobby is a little on the high side but dang it’s good, that cook know what’s he is doing

Nothing it was all great The only thing I didn’t like the wife wanted to stay longer, but the hotel is so amazing that they were booked out so now we finish our two other nights at the Caribbean resort and let me tell you this hotel sucks compared to the breakers in

We loved the location and how beautiful the property is. We stayed in the palms and it was great. The pools are clean and there are always pool towels available. The housekeepers knock to make sure you have everything you need and if not they leave a bag full of clean towels on the door daily. Loved the DJ playing music during the day.

The hotel room seemed a little run down. The places on the floor was coming up and the stove would not close all the way. The walkways between the pools are very narrow which is scary with small children. Housekeeping never came in to change trash so you do that yourself. We asked for extra bags thankfully due to two adults and 2 toddlers always having trash. The lay out of the room is not the best. It’s 3 long separate rooms and the bed is at the door and not the balcony. Overall a good stay but needs lots of updates.

Good location with multiple pools indoor and outdoor.

Floors in room were not clean or swept. Glass shivers on floor and husband cut his foot.

Our trip was for my son 9th Bday and it was close to everything in walking distance!!! Custom service Willow (I think that’s what her name was Awesome ) check in was great. Great distance (Walk) to the beach the water slides even I got on them and had fun with the kids. I had to go to the front office to let them know about our stay the manager was awesome I didn’t get her name- we will be staying here again but this time I want to go to Paradise. The Palms were we stayed was renovated and nice as well.

Only thing I mean (1)only thing - one germ roach came out while in the kitchen other than that I didn’t see any more but it’s expected with water and food around!! Thank God I didn’t see more so I was glad of that!!!!