Location was superb. Room had window which did face a church yard. Clock rang every hour but only from 8am till 10pm (I think!). All the amenities were good. Hotel felt like a Tardis!

We were at the end of the corridor so it was not too noisy and the guests were considerate however the sound proofing could have been better. Curtains were too long so ended up stepping on them. Not a problem in a bigger room but in central London when space is at premium, and hotel rooms are small, this small detail was a little annoying when trying to get round the bed. Carpet could have been hoovered a little more cleanly. It was clean but could have been a little cleaner. Same with the pad on the phone.

Clean,welcoming. location absolutely perfect from everything we needed including top musicals and transport like tubes,boats or buses.Service was tremendous, chocolates and fruit already in room.Full mini bar very comfortable beds and chair

All good loved everything

The hotel was amazing from start to finish. Our room was ready earlier than expected and the room was lovely. We had complimentary fruit in the room and the receptionist sent up some complimentary drinks and chocolates. They were so kind. My little girl drew them a picture and wrote a thank you note. When we checked out, they let us leave our bags to go explore london and when we returned for them gave us a gift bag of elemis treats and mini prosecco. Overall a fab stay. The heated bathroom floor was great in the cold. The mini bar was well stocked. I think the receptionist was Victoria? Apologies for not remembering but she was the best. Definitely deserves a bonus x

The hotel was a great find. Excellent position for West End shows. Room was lovely, very smart and great facilities. The complimentary fruit bowl was of excellent quality and very thoughtful. Staff were all lovely and helpful. Didn't use Gail's for breakfast but did go in there for coffee and a snack on the afternoon of arrival. The quality was very good but not what I personally would particularly like for to eat for breakfast. We did have a good deal on the room as we booked last minute. Wasn't cheap but was worth the money for such a lovely room and position. Would definitely use again.

Could hear sirens and traffic a bit at night as only had secondary glazing but the West End is a bit noisy at amy time. It did not stop me from sleeping.

The location was impeccable right at heart of Soho, Covent Gardens and Chinatown. The staff were all amazing, helpful and friendly. We loved the extra touch of complimentary drinks and snacks at the door as well as fresh fruit, bottle water, coffee and tea in our room. Despite the small size of the room, it was thoughtfully laid out in an efficient manner to maximize the space. It was a clean, safe, and very beautiful hotel.

The room was definitely a bit cramped for two people with a small double bed that was not the most comfortable. My brother and sister in law who we were travelling with were in the next room at the same price point and had a significantly larger room, so it seems the layout of the rooms is a bit of a lottery.

Location is perfect. Right in the center of everything .Location wise, it was just perfect. So easy to roam around, and get back to the hotel for a break, and then set off again. Shop what you need, drop it off in the hotel, and set off again. Theatres are just next door, if you are into musicals. Cheap food available as it is next to China town. Helps a lot if you don't like using public toilets, which is very limited in London.

Tiny rooms. I am not sure if 2 people would fit in the double room. Would recommend getting the bigger rooms if there are 2 people, esp if you are bringing multiple luggage. Then again, I opted for the smaller double rooms.

Lots to like here. The staff here are so helpful and friendly. All of them always smiling and ready to offer advice. We needed a few things for the room and we rang reception - delivered super quick and always with a smile.Thanks for your service👍 Beds are very comfortable. Room perfect for what we needed. We spent all day out seeing London and also took in a musical on shaftesbury avenue. Location superb for theatreland and places to eat/ coffee houses and pubs.. All within walking distance. Easy access to underground stations at Picadilly or Leicester Square. The sculptures ( from film) around Leicester Square are worth a visit - as is the Lego shop there! Plenty complimentary fruit, water , teas & (nice)coffees in the room . Also complimentary fruit drinks and water in reception- nice when you come in after a day being a tourist in London. Fab coffee shop right next door too!! Great value for money. Would definitely stay here again. Highly recommend.

Street noise - a little on the first night. My daughter did not notice it at all but I did. Next time I book I might ask for a room at the back if possible.

It’s a 5 minute walk to Piccadilly Circus & where you can access the Bakerloo & Piccadilly line. 2 minutes walk from the theatres . 10 minutes walk from Tottenham Court Road if you are coming from LHR and take the Elizabeth line it’s super direct. But apart from the amenities, the staff are all so lovely, friendly and welcoming. Planning to come again in September for a mates big birthday and we will definitely book Montcalm again. Hopefully I might get to try out the Spa 😊 I did see 1 negative review on Montcalm concerning Gail’s the cafe next door, I have to disagree, they had a lovely selection for breakfast and lovely little pastries and lunch options throughout the day and again the staff here are really friendly.

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The hotel is in a great location very close to Covent Garden, Soho, Oxford street. The hotel is spotlessly clean, staff are excellent, and rooms are modern and comfortable.

The breakfast area is quite small but the staff were very helpful.

Montcalm didn’t disappoint. They had up graded us as a surprise for my husband’s birthday, they had left birthday wishes, Prosecco and birthday cake. They had also decorated the bed beautifully! The staff were faultless. The area is brilliant for theatres, restaurants and sightseeing. Our big tip would be that, as you are staying in central London, common sense tells you that it could be noisy outside at night, so take earplugs, as we do whenever we are travelling. About 11 minutes walk away, there is great manned secure car parking, expensive but worth the peace of mind.