Super clean and so very comfortable! Lots of great pillows, good duvet and a lovely mattress. I had a brilliant night's sleep.. Excellent thick black out curtains. A fab hairdryer. All very new and modern. Unbelievably good value ( I paid £115 last minute on a Sunday night) superb location. Staff at the other hotel for key collection where lovely, friendly and helpful.

There was a bar outside that was a bit noisy but only until 11pm. It is London so didn't bother me too much. You have to get the key from another hotel round the corner, but again not really a problem. No spoon for making tea!

I've stayed in a lot of London hotels and am rarely taken with the independent town house offerings, but this was really stood out. They've invested in tech, both with security and to give a smooth customer journey, the staff were so professional and kind, and they even give cute little gift bags of toiletries. The location is perfect, so close to both the leisure centre and the train station. Also, there's an amazing sushi place directly next door which I thoroughly recommend. The street has a low volume of traffic but is conveniently right near a main road so it benefits from being both an easy to access location and minimal street noise. There's a friendly pub a 2 minute walk down the street which does food, shows sports and has a good atmosphere. The room was notably spotlessly clean, there was a great (and new looking) coffee machine and tea making facilities. The bed was both comfortable and a good size. There was also a good sized and quality tv as well as free WiFi. There's opening windows for air flow (something a lot of London hotels lack) and a good air con system which doesn't make much noise. Overall I was very pleasantly surprised by this thoroughly professional and well equipped little gem of a place that I've found. I think I have myself a new regular hotel to stay in on my work trips

The normal for a hotel, the toilet paper 😀. Worth taking a decent one with you - but this is the case even in a lot of the brand name hotels

A bit disappointed to have to check in elsewhere- only found out after booking. TV remote missing ( reported) Dust under bed noticed while looking for remote However , good location and value for money and I would stay again

See above

Room and bathroom both clean, compact and sufficient. Ideal if your not planning on spending much time in your room. Location good for Victoria, Westminster, Buckingham Palace and Battersea Power Station. Breakfast at the nearby Wetherspoons (The Willow Walk) was a short walk away, plenty of other options close by. We travelled by car, I would recommend parking at Eccleston Sq (via the Just Park app) a couple of mins walk from the hotel.

Heavy, noisey doors, both the door on entry to the building and the door to the room. Like a lot of hotels that get a lot of use the general appearence of the building internally (decor and carpets) is looking tired (entrance, stairs and room), time for a refresh with a lick of paint and new carpets.

Area was close to train station. Next to eating places and a safe place to walk in the evening. They did allow me to store meds in their central refrigerator but it was a 5-10 walk to their location.

There was no refrigerator in the room to store meds or for drinks/food. Had to walk 5-10 minutes to get the code and key, and then walk to the room. After 18 hrs of travel and two hours of train transferring and travel it was just a bit more than we wanted. Five to ten may not sound like a lot but pulling suitcases after the walk from airport to train station, and train station to check in place and then to room was a lot. Ideally, if they would just provide the code so I did not have to get it from them it would have been nicer. No sitting area. Only a small narrow table attached to the wall for lap top and a hot water pot.

Really good location and value for money. So close to Victoria station! The staff were so polite and friendly and makes a massive difference the reception being open 24 hours. The bedroom was perfect for what we needed. Double bed, tea and coffee making facilities, shower and hair dryer. The room and bathroom we clean and plenty of towels aswell.

2 people from my group had a room facing towards the street and said it was noisy and could hear traffic all night. But I had a room at the back of the hotel and was fine. That’s our only complaints.

The room was clean, cozy, warm and large. The bathroom was clean and large too, with a lovely walk-in shower, and included everything needed for the stay (an appropriate number of towels per person, body wash, shampoo, conditioner and even a very well functioning hair dryer). There was a flat iron too. I have also loved the quiet at night and the strategic position, a few minutes walk from Victoria Station.

Location was great, just by Victoria train station and close to bars and restaurants. Room was clean and slightly larger than its sister hotel the Beverley. Hot and powerful shower. Would stay again

Had to pick up the key from another hotel around the corner although I was able to leave this in the room on check out so didn't bother me. The stairs are very tight if you have large or heavy luggage although I was fine with a cabin bag. Not sure if the air con was working/ very powerful

Great location near Victoria tube. Room size ok for 1 or 2 nights for 1 person. Great modern clean shower room with quality professional toiletries and effective shower. The room had everything you need for a night or 2. Comfy matrress and pillows. The room i had was surpsingly quiet and i had a good nights sleep.

I found the sister hotel difficult to find in the dark following google maps directions as the cut through or little side road was closed by builders. I should have looked at the map previously and left the phone in my bag and i think that way i would have found it much easier. Sometimes technology really does not help.

Excellent location very close to Victoria train & underground station. Lots of cafes, bars & restaurants close by as well as a Sainsbury's. Check in hotel was just round the corner. Room was a good size as was the bathroom. Great air conditioning, coffee machine as well as kettle, tea/coffee, ironing board & iron & hair dryer. Bed was very comfortable. Really enjoyed our stay here & will definitely be back.

WiFi wasn't great.