My friend had a medical emergency and ended up in hospital all weekend, the staff were amazing with late check in and accommodating. You can order pizza 24/7 Food is exceptional - breakfast and options - SUPERB. Best latte I’ve ever had. They offer free toiletries if you forget something Staff go above and beyond - customer service exceptional. Layout of the room and the bed oh my days … with everything going on the bed was amazing! So comfortable, you can even request to change pillows. Air con in the room- turned off as not needed but loved that they had this as a facility. If you want a lie in and don’t have room service for cleaners you can get extra towels from reception.

Room needed hoovering, glitter everywhere and floor was full of bits. Everywhere else was spotless apart from the floor, walking on the carpet, you got bits in your feet. The room was facing a bar that had loud music until midnight Friday and Saturday, which is not good if you’re on the first floor facing it and want a sleep and can’t sleep with noise. (Not the hotels fault) . Spent most the time in Glasgow hospital and came back to nap in the afternoons but was very noisy. Tv in the room didn’t work, it just didn’t turn on.

Location. Cleanliness. Quiet.

Breakfast very disappointing. Limited hot options, need more choice eg. hash browns,mushrooms,tomatoes, fried egg. Bacon was very chewy.

First time to Glasgow , went to a gig at the 02 academy, bit stressfull getting parked as we parked in the wrong car park , there are two NCP car parks on the same street which wasn't made clear and in doing so prob got a fine for driving in a bus lane which wasn't clear so if your driving be aware of this before you travel , hotel tho was spot on , really quite , slept really well and a well organised breakfast , around a 15 min walk to the academy and also into city center , Glasgow has allot to offer and the people are fantastic so will definitely return and prob use this hotel again , really cool bar next to the hotel called the Scotia, oldest pub in Glasgow with live music and well stocked with whisky 🥃,with lots of history including been billy Connelly local back in the day ..overall very happy with this hotel

Location was top notch. It was a brief walk from the train station (less than 10 mins). I did not have to book a taxi to arrive at the hotel. I just checked the map and chose to walk all of a sudden, I saw myself at the hotel. It was so close and I would love to stay there again on my next visit to Glasgow. Before I forget to mention, I was informed that they have a parking lot for guest. I was informed at the reception. They thought I had driven down to the hotel. Also, the hotel was close to the city centre or rather at the city centre. I walked to some attractions spots, went shoppings at different malls including eatries. All were a walking distance from the hotel (5 mins). Less hassle from transportation.

Less variety (breakfast) of options.

Very good receptionist on arrival—courteous and helpful. Room entry cards worked first go, which they don't always. Room spotless and well-organised. A lot of thought has gone into producing a standardised budget room that has effective basic facilities eg bright reading lights, easy to use clothes storage, pillows of different firmnesses, surfaces that are easily kept clean etc. Absolutely no frills, but nothing really irritating either. Good location a short walk from the city centre and stations.

Room heating is by an air conditioning unit that blasts warm air downwards onto the bed. It worked well to heat the room, but one side of the bed got too hot. Quite noisy, too. Lack of heating in the bathroom. Breakfast was adequate for the price but the serving area was a little cramped and got overcrowded.

The hotel is in the absolute perfect location for us, when we come to Glasgow to attend a charity event at the Clutha, just across the road! It also has wonderful river views, from the end of the corridors. We have come back for several years, now. The rooms are always spacious, lovely comfy kingsize bed, great shower room. Breakfast options are fabulous, and the staff are always friendly and helpful.

It would be useful to have a plug socket nearer the bed: when my phone alarm rang out, I had to get out of bed to silence it. Lighting could be a little stronger...

The staff are so welcoming and helpful. Receptionist was very cheerful and got us sorted out with parking. The bar tender was lovely and again very cheerful and helpful. Breakfast was really busy but the staff cleared a table quickly for us. Breakfast was good. Nice bread for toast and good bacon, sausage, eggs and tomatoes. Lots to choose from. Decent coffee Shower was good. Bed was comfy. We slept well. The hotel was quiet despite it being really busy. We were going to Barrowlands and this was a good location for going to the gig

Affordable and excellent location, definitely recommend. Can't comment on breakfast quality as didn't try it however will definitely be booking here from now when visiting the city as its so convenient and accommodating.

Beds/sofa beds are really uncomfortable, I normally don't include this as a downfall as I have a chronic illness and have no idea what comfort is lol but the others I stayed with also commented on how uncomfortable and restless their sleep was. Heating system could do with updating as very noisy and doesn't heat the room

We loved so many things: the room was spacious, clean and inviting; breakfast included was a treat; hotel overall felt very secure and in a great location BUT most of all we loved the staff. There was an immediate warmth to all the staff we dealt with and they were so willing to help us and very easy to communicate with prior to our arrival. Nothing was too much trouble. I mistakenly booked a twin instead of a double, we were travelling with bikes that needed storing during our stay and we arrived a bit early but none of these were an issue for the staff. They really made our stay special and hassle free. Many, many thanks.

Nothing, it was all good.

Location - easy to find, convenient to City Square and railway station- decent walk, got my steps moving Breakfast - broad choice of hot & cold food, perfectly acceptable. Very efficient “clearer upper”.

Lift - one of the two lifts was out of action for (at least) three day - not helpful in a five floor hotel. The stair-well was well used! Room - a bed- drawer would have been helpful. At other hotels I’ve been able to put my keys, loose change etc in a drawer where I can find it in the morning. As was, I spent the first hour making sure I had everything for the day ahead.