Found out once we went to dinner there was a scaled down menu, one online had looked lovely, with same options for both lunch & dinner. When pre booking our dinner table was informed that earliest we could have a table was 7.40 as they were very busy, arrived to find only two other couples in restaurant. Apart from breakfast time restaurant seemed to be very under used. With so much competition in Edinburgh maybe that should be looked at. Do understand them going green but in 4* hotel wouldn't expect to have to ask to be provided with toiletries, it's part of what you pay for.

A 3 minute walk away from The Pleasance, the hotel is also just around the corner from many, many restaurant options and a short walk away from all the main Edinburgh sites, museums, and Waverly train station. The in-room wifi was extremely fast and reliable, and the flat screen TV had plenty of options. Room service delivered quickly and was high quality. The bar on the main floor was always open for espresso at any hour, and my room was quiet and bed comfortable. I would stay here again.

While my room had a small fridge, a microwave would have been a nice touch to reheat take-away food.

te location was wonderful, facing the University of Edinburgh in an active student neighborhood, and only a few minutes walk to the mid point of the road known as the Royal Mile that terminates at the Castle.The bathroom shower area was excellent, with large and thick towels, and instant hot water in the shower. And the breakfast was exceptional, not only including a range of fruits and cheeses and the usual breakfast offerings, but also including the option to request eggs cooked to order and cappuccino or flat white coffee if desired. All was provided in a choice of lovely dining areas staffed by ready and friendly staff.

The staff were so kind, from the moment we arrived until we left. They were welcoming and friendly, always had recommendations for us. The room was super comfortable and clean. Spacious and with nice beds. The TV is a bit too small for the large rooms but who cares! Location is perfect, we basically walked everywhere, except for a few points that were further away. The breakfast was great but I wish there was more variety for vegetarians. There are some vegetarian sausages and eggs but that’s about it protein wise. They make the coffee for you and you can make fresh pancakes, which is so fun. The food from the restaurant was also great. Shout out to Alex, who was so kind every morning during breakfast, with lots to talk about and always with a smile!

Nothing to report aside from the small TV and wishing for more vegetarian options for breakfast.

Clean, great location, cozy, lots of room.

Smart TV doesnt work (local tv only)

The receptionist was so helpful. I was not happy with the window-view room that was given when I entered the room. Looking out to a building with boarded up windows! I went and spoke to the receptionist who explained that as I requested a high floor in a quiet area with a view, the hotel could not meet all my requests.(Fair enough comments.) She did then offer two other rooms. One was perfect, with a beautiful view, but it was right next to the lift! Did I hear any internal noise, lifts opening and shutting, banging of doors, loud next door occupants? Not at all! I can honestly say one of the quietest rooms we have ever stayed in. My partner loved the fact we came out of the door and were near the lift, just perfect!

Double bed size was too small. Some hotels say double, but they have king-size. Saying that the room would have been tight with a king size to be fair. The heating was a little odd, hot at night and cool during the day, but overall it was ok.

I booked this hotel at the last minute, the original one having cancelled for emergency works. It wasn't in the area where I wanted to be, but turned out to be a happy find, especially since it was cheaper. There was plenty of space for a single room and everything was comfortable, well-arranged and spotlessly clean. The street outside was quiet, the bed was comfy and I slept like a log. I liked the efforts to be greener, including eco-friendly loo roll. There is an actual reception desk, rather than messing about with codes and keypads which feels unwelcoming.

The heating was full on when I arrived in late afternoon - unnecessary and wasteful and it took me some time to work out how to turn it off. It stayed off and the room remained perfectly warm.

The hotel is located at a 5 minute walk from some of the most iconic and historic places in Edinburgh's old town. The rooms were confortable and spacious and had lots of amenities that made the stay more confortable (the usual's lotions, soaps, shower caps, hair dryer, etc, but also coffee and tea and Scottish shortbread). The Hotel and the place was amazing, had a very reasonable rate, but most importantly, one of the best things about our stay was the staff. They were patient, helpful and incredibly nice and kind with us and solved all of our questions and concerns super efficiently.

It was all great.

Within walking distance to main attractions and bus stops and many outlets Free wifi which was easy to connect Lidl and Saisburys supermarket literally around corner and a kfc and other takeaways University, surgeon museum (small cost but amazing) literally next door and Scotland National museum 2 mins walk away. To walk to the royal mile it’s approximately 5-7 mins walk Hotel has a nice attractive foyer Shower over bath was ideal, toiletries and towels provided Iron, ironing board, hair dryer, kettle with hot choc, tea and biscuits provided Mugs, glasses also provided. The off set dressing table and chair was positioned in right place. Pull out flat screen Tv was fab. AC was spot on Luggage storage on checking out day was perfect and free

Fridge never got cold enough but I still managed Did no spoil my break away

Location was perfect for visiting various landmarks. We ate one night in the restaurant and the staff were very helpful and attentive. We were also very happy with our meals. The breakfast (additional cost) was worth paying for and again very helpful staff. Overall a lovely weekend and would use Ten Hill Place again

We went to the cafe linked to the hotel just around the corner for lunch after unpacking. That was disappointing. Lengthy wait to place an order and found the tables very close to each other and grubby. We did arrive at a busy lunchtime and they did appear to be understaffed.