Great stay breakfast was lovely no side plates, no spoon for cereal when cutlery handed out at door The breakfast area was very tight could be wider .

Stayed for 2 nights and room not made up so ran out of toilet paper and no tea tray filled up either .Do not disturb sign was same on both sides so no make up room sign available .Didn't get into pool last morning as was busy and was asked if we had booked kids Dissapointed .

My friend and I have stayed before in this hotel. It has quite spacious rooms, even the basic ones, and the pool with its facilities is very pleasant. These facilities, + the fact that we could get a twin room (not always available these days, double beds seem to be more popular) were some of the reasons we chose this hotel. The location of the hotel is very good, easy to reach by car and also by public transport. Staff are very friendly too, and helpful when asked about public transport.

The outside of the hotel is beginning to look a little tired, and the car park could also do with some tender loving care. The window in our room could do with replacement, catch half broken and the glas itself, well not very clear any more. Having said this, these things did not spoil our stay in the hotel.

Location- I was visiting family who live close to the hotel, communal areas were beautifully decorated

Arrived 45mins prior to check in time, rooms were ready but advised that we’d need to pay £15 per room to access before 3pm (most hotels I’ve stayed in will allow you to check in a little early if rooms are ready without charge but I understand this is at their discretion). Went to wait in bar area but, after 10mins had to go back to reception to ask if they could find a member of staff to serve us (took receptionist around 5 mins to find someone). However, all staff were exceptionally warm and friendly and, apart from delay provided excellent service and the food was fantastic.

This is an excellent hotel. As soon as you walk into reception you know that you have chosen a great place to stay. The decor & cleanliness of the entire building is of a very high standard, all the staff that we had dealings with were helpful, friendly & attentive. The breakfast is help yourself buffet style with plenty of choice & very good quality food. There is a pool, jacuzzi & well equipped gym that are all free to use by hotel guests, my partner made use of the pool & jacuzzi whilst we were there. We were visiting a friend in the area & will stay here again on our next visit.

There was nothing we did not like

the cleanliness, the food , breakfast choice was excellent and delicious . staff were so very friendly at reception and In the restaurant. we enjoyed our swim also

overall the staff were excellent although when trying to gain entry to our room after our swim we were unable as it was after 11am ( I had paid for late check out , explained this to one of the cleaners who was a little rude and reluctantly let us in to the room with their key) the bed was comfortable but on the smaller side my husband and I on the tall side and it didn't feel like a regular sized double bed so we felt a little squished , we laughed at the hunt the tea and coffee , eventually found out after thinking there was none. I'd had a long flight and needed a brew lol. I

We stayed a couple of nights, family of four. The hotel is not central but has a good location, it's only a few minutes drive to the city centre. The room was good sized, clean, and tidy. A swimming pool is available to use, which is a bonus. Breakfast was great. I have to specially mention Kenan, who was in the restaurant on both days we had breakfast. His positive and polite attitude towards everyone in the restaurant was great to see. This world definitely needs more people like Kenan. I hope his management appreciates the work he does. The hotel should be proud to have people like him to represent them. When in Aberdeen next time I will definitely stay at this hotel. Thank you

Staff welcoming in all areas, room spacious, good storage and amenities (including bath, ironing board & iron, tea/coffee-making facilities, replenished water on a daily basis, great big, comfy bed!) Quiet at night, good restaurant opening hours (we tend to eat late) and extended breakfast at weekends. Chef actually listened when I asked for my sea bass to be very lightly cooked, which, believe it or not, is rare - usually end up with dry, flavourless compressed cardboard. Food quality and choice very good, breakfast selection quite extensive (but would love to see Arbroath smokies as an option!) and smoked salmon wouldn't go amiss. Although on the outskirts, Aberdeen city centre is a short hop away (~10 minutes) from a bus stop about 150m from the hotel. Two buses an hour, buses run until maybe 23:00, so no need to take your car into the (expensive and unfair) LEZ. Also had a great meal in The Cove Bay Hotel, about a 20 minute walk in the other direction in the village of Cove.

Can't really fault anything. Maybe have an adults-only session at the pool for a couple of hours in the middle of the day, as well as the existing post-19:30 session?

Facilities Pool - young girl at pool very helpful and friendly. Restaurant staff efficient/ food good. Rooms good size. Good value for money . Location not far from city centre.

Full length mirror inside wardrobe door but door would not stay open ..wanted to close over ..difficult to see yourself. Partner had to hold it. Mirror on wall in lounge area would be better option. Asked for daily room clean . Two days in row only towels changed. Did not empty bin in room which was full or give us tiolet rolls as nearly out. We had to ask for this, which theses thing should be done routinely as part of housekeeping tasks.

All the staff from reception to bar and restaurant were all very lovely and helpful. Bed and pillows were very comfortable. The swimming pool was very warm and enjoyable. The food was lovely and that winter cheesecake with the raisins and honeycomb was the best cheesecake I have ever had!! Service was great and fast.

Nothing much to say apart from the shower is attached to wall so very tricky to rinse the soap on children or to managed good temperature of the water without it dripping on them. These are only suggestions: Maybe swimming could be a little longer than an hour. Maybe put hot chocolate in family room so parents can have tea coffee and children enjoy a warm hot chocolate.

Everyone was so welcoming and friendly. The bed was huge and very, very comfy. Breakfast was amazing. I complemented the chef and told him it was the best hotel breakfast we’d ever had. Evening meal food was a huge choice and superb. We were told how to get bus etc into the city - everyone went above and beyond to help. The pool was fantastic very clean and nice temperature. We always got in when we went. Very impressed - we will tell our friends and definitely be back. We were also very impressed with Aberdeen - never been - everyone so friendly and polite.

Nothing at all