Excellent Location right in the heart of central Pattaya ,room was big .bonus of balcony with a decent view ,free bottled water daily ,free coffee n tea with a kettle . 2 bath 2 hand towels , shampoo ,shower gel n soap included .air con worked well. good window for breakfast 0700-1100 ( don't expect food to be replenished @ 1045 hrs like some people did ) massive choice of food hot and cold . more importantly all staff were excellent . from NOISE and co @ breakfast Gift and co @ reception and POJ and co on the cleaning .stayed a month enjoyed every min here. its Guest Friendly and reception very professional in all aspects, with your safety paramount . suitable for families , couples and solo travellers alike .many thanks to everyone

outdoor/rooftop pool on the small side with room for only 9/10 recliners . free towels for pool use included though

The pools . location excellent. room always tidy and sheets changed every day (thank you Rat) wasn't up in time for breakfast . The staff were helpful and cheerful day and night . thanks to Nat and chon and all the crew . Bell boys respectful and always smiling , highly recommend.

The beds were hard and uncomfortable unfortuneately .I found out too late that i could have requested a topper but i'll know better next time . I did have an issue with noise in my first room with street noise and the aircon motors outside on the veranda because there were several close together ,However as soon as i highlighted to the desk they found me another room which was much quieter and i had no problems after that.

This is my third stay this year. It is really a beautiful hotel with a very excellent location and close to the best lively places in Pattaya and the most famous shops. I encountered a malfunction in the bathroom exhaust fan, but Miss Pattoy was quick to deal with and solve the problem immediately

I do not like the hotel policy of early check-in and late check-out. The staff always do not want to cooperate in this matter and say that all the rooms are full. With all due respect to the Indian community, it is very noisy in the rooms and walking between the corridors of the rooms. Please consider the comfort of the resident

Location was great, near the beached and just beside pattaya central mall. Room was good and comfortable. Buffet breakfast was good too for us. i saw some pictures of breakfast from other review. It was exactly same. Staff were really helpful. Even they helped to get a van for my family to go to bangkok as van was not available in bolt apps. There is a 7-11 shop just opposite of hotel and also pharmacy which were very helpful.

If they could provide toothbrush and paste, it would be great as other hotel within this cost, provide brush and paste. Other than that everything was ok.

Love the checking staff was so quick and knew my name in 2 min especially staff member SIA at reception desk very kind and professional always with a smile good amount of different food available ots always my hotel of choice close to everything I didn't visit for over a year so all the staff is new but still keeps employed good new staff stayed for 5 nights from 02nd Oct to 07th and never had any issues well done also to the cleaner on the 12th floor very nice lady onces again thabk you SIA for the super quick check in

Only niggle was the hot water in room 2126 was hard to ajust but didn't complain as it was not too much of a problem

First time staying at this hotel but not the first time in Pattaya and did I wish I had found this place sooner. Great value for what I got and the staff was amazing, they took bags to the room, stored bags before and after arriving and leaving. Breakfast was included and the rooms were a good size for the price. The building seems old but well kept if that makes sense. I was only in town for one day but the location was good, just off the side road to the beach street but still within walking distance to the main strip. I’ll definitely stay here again.

It's a central, inexpensive, hotel option. Close to the "action" but not noisy (in my room at least). The bed was surprisingly comfy. It's no frills but my efficiency room still had a mini-fridge, separate shower, hot water, shower gel and shampoo, a nice towel, a kettle (and instant coffee), bedside reading lamp, and a closet and safe. Staff were nice, not overbearing, just efficient at their jobs. Also it has 3 swimming pools, which ya just can't beat (all small but all perfectly fine).

The TV basically got almost no channels (I just wanted some news before bed) but that's a small complaint. There was also just ONE bottle of drinking water provided. Also my windows looked out to basically nothing - one was a wall - but I didn't mind as I was just there to sleep. If you want a view, just go up to the 7th floor pool.

The location is good, close to the beach and other attractions. And the breakfast buffet menu is very nice & offers a large variety of options.

The noise from nearby clubs was so loud the hotel recommends using ear plugs to sleep. Some parts of the property, especially the elevator space near the lobby & pool stinks really bad.

Staff were great on songram last day when I arrived instead of me buying a water pistol they gave me one they had spare to use.. So lovely of them.. Coffe/tea and kettle in room, one bottle of water replaced everyday. They have some in drinks in fridge but chargeable. Breakfast was OK, 7/11 opposite hotel entrance. Max 10 mins walk to beach.

The key card to open door had to be swiped many times for door to open, the shower try flooded bathroom after shower.

We got what was promised: a beautiful sea view, good food, and pleasant staff.

As I am disabled, I found the bath/ shower a bit dangerous as there are no rails to enable getting in and out of the bath, or even standing steady under the shower. Even an elderly person not disabled would have the same problem of slipping. When soap or water gets under the 'non-slip' mat, it still slides around.