Excellent location if you want to visit the town centre. Excellent swimming pool with nice furniture, great communal place at the lobby ( we like to play board games wit our family). Good free facilities such as tea, coffee, juice and water. Staff was VERY helpfull, always giving you a warm welcome, able to give you some good advice about visits, activities ... . A very, special and loud shoutout to Meme, a staff member who makes this hotel even the more remarkable. She embodies the warm heart of this place. Full of enthousiasm and a bucketload of good advice. Such a rare gem... to be treasured at all times!

The breakfast is good enough to give you a start...but tends to be 'boring' after a few days. This place has the facilities and abilities to offer a buffet.... or more variety.

We loved our stay at Asa hotel, we were here for 2 weeks and I wish we could have stayed longer! Our room was on the 3rd floor and we had a beautiful view of the sunset and mountains. The hotel is very clean and housekeeping would always refill the water when we left. All of the common spaces were very well maintained. The location is very conveniently located just a 15-20 minute near the gate. There are also some great coffee shops and bakeries located close by. The real standout is the staff though, they are incredibly friendly, warm and hospitable and are very knowledgeable with what is going on in the city on the day. Whilst all the staff were amazing with great English, we mostly spoke to mimi who is an absolute sweetheart! She is truly an asset to the hotel and we will miss her! When we are next in Chiangmai we will definitely visit again!

We liked everything

Our stay at Asa Hotel was exceptional! The spotless rooms and modern amenities made us feel right at home. Special mention to Mimi from the reception team, whose warm hospitality and attention to detail truly elevated our experience—she went above and beyond to ensure we had everything we needed. The central location was perfect for exploring the city, with major attractions nearby. We also loved the 24/7 complimentary snack bar, stocked with cookies, juices, water, coffee, and tea—a thoughtful touch that added great value to our stay. Highlights: Impeccable cleanliness throughout the property Mimi’s outstanding customer service (a true asset to the team!) Prime location near key landmarks Free daily snacks and beverages (water, juices, coffee and tea) Highly recommended for travelers seeking comfort, convenience, and genuine hospitality. We’ll definitely return!

The hotel is really value for money. For a small hotel, it has a decent size pool and the rooms are very spacious. The staff is super attentive and speaks good English, and will offer you ideas for sightseeing. The hotel also provides free drinking water, coffee, tea, and juices even if you are not buying breakfast from them. The location is just outside the old city perimeter, so you are able to walk to the old city if you want, but I will recommend a grab bike or car. Nearby is the Mae Kha Canal, which is busy with local food stalls and activities on Fridays and weekends. It is a very nice surprise and relatively unknown to tourists.

Modern, clean and comfy rooms. Our room was always cleaned promptly and to a high standard. Thoroughly enjoyed our stay here and it was great value for money. We also enjoyed the pool and in April we never struggled to get a seat when we wanted to go in late afternoon. Special shout out to Mimi on reception who was always so friendly, helpful and willing to go the extra mile.

The location is a little far out - about 15 minutes to be inside the city walls. However Grab is very cheap here and we enjoyed being in a quieter area for our final few days in Chiang Mai.

This Hotel is stunning .I loved my room, I was lucky enough to have doors on to the pool( the only room) The modern twist to the room and the comfort made it. There is free tea, Coffee, water and juices along with a cold water dispensers to fill up your own bottles. The two lovely receptionists were so sweet lovely and friendly, asking about your day and recommending places to visit and eat - offering the best hospitality I have received on my trip to Thailand. They are truly and asset to this hotel.

Nothing - maybe transfers.

Friendly, clean, bed soooo comfortable! A lot of beds in Thailand I find are too firm. Room gets made promptly each day. Complimentary water, juice, teas, coffee, ovaltine and small snacks. Great location for a more authentic stay. At a few places the staff help you to learn their language. Some really good local restaurants to explore. Coffee Waf has the BEST coffee and iced drinks less than 5 min walk. If Apple has baked banana cakes you’re in for a tasty treat. Walk to Old Town is only about a 12 min stroll. It’s nice to walk back to this area as it’s more peaceful than Old Town but still has a lot to offer. We got a Bolt (like Uber) from the Jing Jai market as the afternoon was quite hot. Cost 85baht. So cheap! Would’ve been around a 40min walk otherwise. Pool area great. There’s an undercover area with fans to chill or 8 sun lounges out in the sun. Towels provided. Shade would typically cover that area by 3.30pm. Special mention to staff Mimi - what a nugget of gold she is. Made us feel very welcome and willing to assist in any way. All staff were smiley and pleasant and made our stay very comfortable. Wouldn’t hesitate to come back.

Can’t fault.

It was an amazing stay in Chiang Mai! The staff is so friendly and always has recommendations for e.g. food, trips etc. We also rented a scooter arranged by them which was very convenient and the same price compared to others. The location is also very good, you can walk almost everywhere (~10 min to the old town). The pool is a nice add on to relax in the afternoon. The breakfast was also more than ok :)

You can hear e.g. neighbours talking and therefore it is a little bit noisy but it was not that bad, with some earplugs it was ok.

Its proximity to Old Chiang Mai City, the International Airport and most other tourist spots. The facilities are well-maintained and clean. There is a small pool but we didn’t use that. Eating area is a cosy setting. The staff were responsive, polite and helpful. Customer service was prompt in responding to my request through booking.com to change a double bed selection to a twin bed one. During our stay, the reception staff were helpful when asked for suggestions to good eating spots/ shopping centres. Breakfast was standard daily consisting of 2 eggs (choice of poached or omelet), some salad, chicken sausages, bread slices and watermelon slices together with a small portion of local dish of stir fried noodles and dessert. There was free flow of coffee and bottled plain water (beyond the standard 2 bottles/room daily) which meant we did not have to purchase extra bottles of drinking water from outside. The refrigerator was always stocked up. Really appreciative of that. A quiet neighbourhood, so we were able to sleep soundly.

The minimalist open design concept took a bit of getting used to. There were metal frames next to the bed and above the bed to hang clothes. The wash basin was next to the bed, outside the washroom and shower. We had to be careful not to have water splashed onto the floor while washing our face. My travel mates were uncomfortable having to pull open the heavy door after toilet use to wash their hands at the wash basin. As for breakfast, it’s good to indicate on the website what to expect so customers can decide whether to take the room + breakfast package.

We actually didn’t stay here because of the flooding the hotel was under repair. So they redirected us to their sisterhotel, Sathu Hotel. The rooms were smaller but we didn’t get a discount although we were offered free cancellation, but we were too tired by that stage to bother doing anything else. The staff were lovely. The pool was nice but it had vinyl planks around it so when you came out of the water it was extremely slippery, well I’m on the older side and I felt very unsafe. The common area was upstairs, which was nice to have a bit of space.

The final planks around the pool made it very slippery and I felt unsafe coming out of the pool.