I loved the garden, such a calm & peaceful place. For dinner I ordered T-bone, it was tender & juicy, loved it. Loved also the omelette & bran muffin for breakfast. I stayed at room 4 upstairs, yoooh I loved that room🙌🙌👌a Spa inside the facility plus kids play area was a bonus

At first I was given room 9, horrible, mold smell, old decor. That room needs a serious revamp. Complained & was moved to room 4, the receptionist was a darling, great service. During checkout I was expected to carry my heavy bag downstairs because there are no porters, those stairs were scary, one mistake you can wake up in hospital, I refused & maintenance guy was called to assist. Overall my stay was excellent

I like that they upgraded me to a bridal suite when I complained about my inconvenience I experienced in the room I initially booked. The bridal suite was exceptional and breathtaking.

For the standard room, it just as an open view tv whereas on the property details it states that the TV has streaming properties. For someone that came to purely relax in the room just to reset i found that as in inconvenience. The wifi also is not strong that side

The telephone doesn't work. I tried to call the receptionist not working, and in the morning, they told me to dial 100, but still nothing. I requested the iron, and they didn't bring it. There was a lady with whom was rude to me when I tried to ask about deco organizations

1. Breakfast was nice 😋 2. Reception was friendly 3. Kitchen stuff they make you want to eat 😋 more they were friendly 4. The place was clean 5. Excellent location

The environment is quite and the rooms were clean. The spa was superb

Only the breakfast let me down cause the was a group that came before us..as a result only few was left

The fact that the TV and Phones were not useful at all. The phone was not functional and made it difficult to make enqueris whenever necessary. The TV had very limited channels which did not help us at all. Couldn't even watch the Rugby and Soccer matches!

Buffet breakfast is a much better option than having the waiter come as take your orders

2 pin plugs to be able to charge phones are needed.Maybe add an extra adapter to be able to charge phones and laptops without having to pull out the side tables and use the same plugs as the side lamps

The venue is beautiful,serene and tranquil..my stay was short but im keen to come back to experience the place more.. Our bed was big enough and comfortable,big enough shower

Nothing really... I didn't experience any of the comments I read from reviews like cold shower,noisy staff,dirty room etc Our room was just missing a fridge

The location is nice and quiet. The rooms are big and clean, the beds are comfy. The staff was friendly.

Breakfast was served rather late. When ordering lunch, a substitute on my meal was made without my knowledge or consent. Ideally, if something is unavailable, the customer should be notified and the substitute be discussed.

My mom and I enjoyed our room and quietness within the facility. The services from the staff was excellent from the receptionist, waitresses, waiters, therapist to the cleaners they made us feel welcomed. I won't hesitate to visit the hotel again.

Breakfast and dinner were just super!

The deluxe room just behind the breakfast kitchen needs to separate the bedroom from the toilet. There must be a door inbetween. You cant be doing your toilet business in the toilet with someone sleeping...the unpleasant odour should be closed away. The private verandas going outside in the deluxe rooms are not clean.