Whenever I come to Lancaster for a quick weekend, stay by myself I usually stay at Event because of the cost. Because there’s no carpet in the room, it gives the illusion that the room is cleaner in my opinion. Bathroom is always clean, bed is comfortable in the location is perfect.

This may have been a one time thing, but I felt as though someone was trying to enter my room at 9 AM. Typically housekeeping will come in if it’s close to check out, but this was before. I was awoken from my sleep, and this person did have a key card. But the security measure on the door borrowed them from entry. I was very tired for my night so did not get up to investigate nor reported

I stayed at this hotel with my three young kids and we had a great experience overall. The room was clean and comfortable, and the staff were friendly and pleasant throughout our stay. The pool was a hit with the kids and added a lot of fun to our trip.

Our room faced a busy road, so there was a bit of noise from outside, but it wasn't too disruptive. One thing to note for families with young children: the hand soap, body wash, and shampoo dispensers in the bathroom are installed quite high, which made them hard for my kids to reach.

Breakfast was a great plus but that endless coffee open 24 hours was so good. Sometimes you just need an evening coffee and if I wanted it, I could get it to ground fresh Also, the lobby is so inviting. I love the checkerboard. We played cards there every night at the table very relaxing and clean.

No complaints the only thing that is a little disappointing is the bugs that come in this time of year we hit them last year at this place too. Luckily our room on the fourth floor had none but our friends on the third floor had lots but they are sweet and they didn’t complain. We were told the bugs are harmless and that sometimes they come up through the vent so of course we didn’t run our air conditioner or heat

special shoutout to Yaritza and Josie, who went above and beyond to ensure my stay was nothing short of phenomenal. Their attention to detail and genuine care for guests truly set this hotel apart. Whether it was providing recommendations for local attractions or helping with any requests I had, they were always ready to assist with a smile. The accommodations were top-notch, and the service was impeccable. I felt valued as a guest, and it’s clear that the staff takes pride in creating a memorable experience for everyone. If you're looking for a place to stay where you’ll be treated like family, look no further than AVID HOTEL Thank you, Yaritza and Josie, for making my trip so special! I can’t wait to return! IMMANUEL MALDONADO.

The breakfast had a pretty wide variety. The location was awesome, less than a half hour to anyplace we had planned to go. We really enjoyed the pool. The staff was amazing, very attentive and went above and beyond expectations. For example, the pool hours were posted as 9:00am to 10:00pm. There was a group gathered at pool well after 10:00pm, yet the staff was very accommodating, not only letting them stay longer, but even allowed others in after the timed system no longer allowed room key access. Over all, it was a great stay. We would definitely stay again.

We had a room with one king size bed. The room was a bit smaller than we expected and are accustomed to. We acclimated to the size of the room, however we were disappointed that there was no microwave oven in the room, nor was one available to be brought in. The bathroom and shower size was fine, however the shower had only a fixed position showerhead with no adjustable settings. A handheld showerhead would be much preferred. There were a wide variety of breakfast options, yet some days "veggie omelets" were the only egg option. All of the omelets were laced with peppers. Heads up, not everyone likes peppers. Plain or cheese omelets would have been a welcome option as well.

The location was great ,it was close to the outlets ,Dutch wonderland ,all kind of eateries. The hotel was very clean ,the pool was very nice.The beds were comfortable, the room itself was nice.There was also a small refrigerator in the room.The complementary breakfast was good,and the free coffee,tea,hot chocolate was a nice bonus(24/7)

The rooms do not have dressers,so there isn't any place to put your clothing. The bathroom doesn't have enough hooks/towel racks for towels.There are no microwaves in the rooms

This place had a modern/ new vibe; it had an Ikea decor vibe. The standard double was very comfortable and had a small refrigerator. It was unusual that there was no dresser for putting your clothes - which we didn't mind as we tend not to put our clean clothes in the drawers anyway. The bathroom was large and had an exhaust fan that wasn't super loud. The walk-in shower had a foot ledge, should you need to shave your legs or just to better able to wash your feet. The room and the overall facility was immaculate. Love that there was no carpeting in the room. The pool is small - but hey they have a pool and a really good gym. The breakfast was a self-serve full breakfast. There was 24/7 complimentary tea, coffee, hot chocolate station. They have a market with beverages, snacks, ice cream and some microwaveable meals in the lobby area. Overall good vibe. Would definitely recommend and would be a return guest.

Modern, good location, price Ok, friendly staff, decent breakfast, pool, gym, fast service.

😊I stayed last week. I previously shared that the room had a terrible body smell. This room had a small unpleasant smell, not as extreme as the previous room. But the bedding this time smelled pleasantly fresh. The floor near the bed was dirty with crumbs and unmopped stains. But overall, the room was nice. I did leave a tip last stay and this previous stay. I believe people should be tipped. I would like to share this about myself. I'm not a person who is a complainer. I understand cleaning. I used to clean commercial companies myself. I also travel a lot. I do feel that things should be pointed out so that your company is aware of them. I understand the shortage of help. But overall, I do plan to stay at your Avid. Thank You

WOW! Let me tell you, this hotel and staff is amazing! My husband and I have been traveling for 20+ years with at least 2 International trips per year and now when I travel I will be looking for Avid hotels. This hotel is better than some of the all inclusive resorts I have stayed at. The rooms and the bathrooms are spacious. Most hotels and resorts you have to constantly ask for wash cloths. Now I see why, "because Avid has all the washcloths" 😊 We had so many washcloths and towels to the point we didn't need all of them. The free breakfast here is amazing. I don't eat meat so I was surprised to see egg omelettes with vegetables. It was so good that my husband and I cancelled our plans to go to Ihop's that morning. The ENTIRE staff, day and night, the front desk workers, the ladies that put out the breakfast, EVERYBODY, is so polite and helpful.

I know some say that they didn't like the fact that there were no microwaves and the hotel response was that you all are a minimalist hotel but you all have a microwave in the lobby. Maybe the hotel, should put microwaves in the disability rooms because I know it may be an inconvenience for them to keep traveling downstairs.

Just 2 complaints, one being the toilet seat in the main bathroom off lobby was falling off in the women room, and worker came out before me going in and she never said a word. I am alittle handicap and almost fell off the toilet with no way of getting up. Went in the next day still wasn't fixed...this time I complained to 2 people. The original person and another. This was unacceptable. The second was the soccer team that was staying there were so disrespectful. They kept banging on our hotel room door and not just ours all on the 3rd floor. Finally my daughter caught them and put them in there place. With a scare of telling there coaches. We are booked for 2024 same time and if it happens again we will not be coming back.