Excellent location near Kanda Station (close enough for it to be really convenient, but not close enough for you to hear every passing train), surprisingly spacious room by Tokyo standards, which was also very clean and intelligently designed, plus helpful and English-speaking staff. Plenty of free amenities available to collect at the reception.

To start with, the breakfast is terrible. Even though I had paid for breakfast throughout my stay, I started to get my own from a nearby convenience store from day 2. Book without, and it will not be an issue. Also, the room was spacious, but when the bill came, you also realised you paid for every extra square feet/meter. Still, a room this spacious in Tokyo would normally require a hotel with one or two additional stars, which can be felt additionally on the price tag. Cleaner also behaved a bit erratically at times, but reception staff quickly sorted it out.

Good location, about a 10 minute walk from the JR station. It's a quieter neighbourhood but still plenty of food options! Front desk staff were very helpful and friendly, check-in process was smooth and fast! The rooms are pretty standard in size for what you can get in Japan without paying big bucks. The bathroom was clean and the bidet is always a treat (we looked forward to warm toilet seats, and now miss it because we are home). We asked front desk for extra pillows and they brought it up to our room within 15 minutes. The amenities were also greatly appreciated- hair irons, curlers as well as, bath salts and razors etc.

Check in process was smooth. Wide range of amenities available in the lobby; toothbrush/toothpaste, bath sponge, combs, various teas, facial washes, and different bath powders. Friendly staff. Room was very clean, no smells or stains. The single room I booked was just nice for solo traveller, though it might be a little small for a couple. Great location. Near to multiple stations, both on the JR and subway lines. Plenty of food available at night. Great coffee place nearby. Also located right beside a 7-eleven, and a 2 minute walk to a FamilyMart.

The window in my room was tinted, and because it was located on a low floor, there wasn't a view anyway. However, not having a view (even of the opposite building's facade) makes the room feel a little claustrophobic.

I have no experience for comparison but according my investigation, it is a very good hotel for the price. The area is not a party area but it is strategically smart if you want to discover whole Tokio during several days. The room is very small but smartly arranged, as is typical. It was my first and last hotel I had in 3 weeks Japan. It has no restaurant or so, you are not there socializing with nobody. However, the staff is very very helpful and nice. They stored my luggage for 2 weeks between my two stays and received several items I order from amazon.jp in my name and when I showed up again, they immediately gave me all items. It is so incredible how Japanese can care for customers, and they are surely a good example. It is surely good for somebody like me who comes to Japan first time and has to learn a lot before he knows how things work. If you want to be close to the hotspots of Party than it is rather Shibuya and Shinyuku, cause Taxi is expensive and metro stops around midnight. I had some 20-30 minute walks to Ueno and Akhibara, that´s not so far, and it is also nice to check out. And the center is also not so far to the other side.

I think there is nothing I did not knew before because I investigated thoroughly.

The amenities (e.g. laundry, free toothbrush/soap) were good. The daily cleaning was well done. Cheap laundry (300 yen for wash, 100 yen/30mins dryer). 7/11 was right next to the hotel. Staff was very accommodating and nice. Shower was easy to use. The hotel was in a quiet part of Kanda so I fell asleep easily.

It was a 10-15 mins walk from the nearest station (JR Kanda station) so it was tedious to drag my luggage along the bumpy pavement. Other stations are a 15+ mins walk too. Laundry services were cheap but there was only 2 washing machines and 2 dryers, so I couldn't fully dry my clothes as other guests needed it. Small room, which was fine for a solo traveller but it might be too small for non-solo travellers.

The best thing about this hotel is convenience. As it is close to couple of stations like Kanda (Chuo, Ginza, Keihin-Tohoku, Yamanote lines), Iwamotocho (Shinjuku line), Kodemmacho (Hibiya line), Shin-Nihombashi (Sobu line), it is very easy to access different parts of Tokyo. It is in walking distance to interesting areas like Akihabara and Jimbocho. There are different konbini options around the hotel. There are two washing machines (300 yen) and two dryers (100 yen). At least one was always available to use. There are two vending machines (one for soft drinks, one for alcohol), an ice machine for cold drink lovers, and a microwave in the same area as the laundry. The lobby has necessities you might take whenever you want like coffee, tea bags, cotton pads, bath salts, etc. I stayed 12 nights, and the room would be cleaned at least every 3 days. I was satisfied with the cleanliness of the room. Wifi works great. There was no noise, and it was a comfortable stay.

If you are looking for a great view from your hotel room or even having morning sun waking you up, this is not the hotel for you. I knew this before deciding to stay here, however, at one point I would just get up and leave early just because I needed natural light to wake me up. Also, if you have more than one luggage and they are big, you need to keep your room organized to navigate easily. Rooms are relatively small as most are in Tokyo.

Good location - next to a 7/11 and walking distance to Kanda station. Close to main parts of Tokyo but still in a very quiet neighbourhood. Cute little area - do your research on cafe/restaurants in the area however still very limited if you don’t know what to look for. Staff were amazing and helpful. Super lovely gentleman on deck who welcomed me when I first arrived and helped me with sending my luggage off. Always happy to help out. Very very small room but it’s okay for a single traveler.

Rooms very very small - felt very claustrophobic when I first arrived but adjusted to my surroundings. Window opened however had a blocked out blurry screen to it which is fine but was limited on natural sunlight which didn’t help.

I loved my stay! The location was very convenient and there were many restaurants near the station, the Kanda station was only a few minutes from the hotel. The staff were kind and very helpful, the facilities were clean and the bed was very comfortable! I would stay here again!

There were 2 things I didn’t like about my stay: First was how there were only 2 washing machines and 2 dryers for the entire hotel and its many guests. I had to wait hours for my clothes to be dry because there were many people in line waiting to use it. Another thing I didn’t like was that they changed the breakfast menu from curry to a more “western breakfast”. I feel that the curry was more hearty and fulfilling than what they changed it to. Their new menu includes pan fried noodles and meat balls, and I didn’t enjoy it. I miss the curry menu.

The beds were the softest we had experienced in Japan, so that was a big bonus. So many beds were just far too firm to sleep comfortably. The layout of the room was well thought out. I loved that the window opened. There was a washing machine as well as a fridge with freezer. It had a very spacious bathroom & tub/shower combo that even had several different settings for the room which was separated from the sink & washing machine area. Loved all of the abient & diffusable lighting that was well placed near the beds. Overall, it was a very pleasant experience & the favorite of our lodgings in Japan.

The fridge & freezer didn't work at all. The bathroom sink wasn't draining well. There was no place to hang the drying rack. Two very minor things: the outlets for each bed should've been placed more in the center of the frame between beds rather than the center of the beds & the fabric was torn on the couch. There were some small areas that hadn't been cleaned or dusted before our arrival.

Sotetsu Fresa Inn offers everything you could want in a Tokyo stay: clean and comfortable rooms, outstanding service, and a fantastic location close to key landmarks. The staff were some of the friendliest and most helpful I've ever encountered. The location is ideal! It’s only a 15-minute walk to the vibrant Akihabara district, perfect for tech enthusiasts and anyone looking to explore the exciting shopping and anime scene. Plus, it's close to some of Tokyo's best sights like the Imperial Palace, Ueno Park, and the beautiful Senso-ji Temple in Asakusa. Everything was so accessible, either by foot or a short train ride.