Harmonie Embrassee was one of the best surprises of our trip to Japan. Just a short walk from Osaka Umeda Station, the location is incredibly convenient, yet it still feels tucked away and peaceful. Our room on the 21st floor had spectacular city views and a huge outdoor balcony—such a rare treat in a city hotel! The room itself was spacious, spotless, and thoughtfully stocked, with everything from hair clips to pajamas. This is a true modern luxury hotel, but with warmth and charm. The staff were kind and helpful, and the vibe felt more personal than corporate. A major highlight: the complimentary evening bar. We stopped by after dinner and ended up staying until 10:00, sipping sake, highballs, and even single malt whisky—much more than your typical hotel happy hour. Honestly, we kept asking ourselves if we just got lucky or if this really is a secret gem in Osaka. Either way, we’d absolutely stay here again.

While there were two beds in the room, the only other option for our 10 year old was a chaise lounge in our room. The hotel did provide bedding on request for her.

The Harmonie Embrassee is a boutique hotel extremely close to the train station and shops. It oozes luxury and the ‘welcome drinks’ upon arrival were a wonderful touch. The room was extremely spacious, bright and classy. The special touches to help us celebrate our 30th Wedding Anniversary, didn’t go unnoticed. Towels in the shape of swans forming a love heart and rose petals on the bed were an absolute surprise The mini bar was generously stocked for our complimentary consumption. The bathroom products were by Bulgari and the spa overlooking the city of Osaka was exquisite! The spectacular views from the balconies were breathtaking and the extreme kindness, generosity and respect shown to us by all the staff at the Harmonie Embrassee was humbling and greatly appreciated. We would highly recommend this beautiful hotel when staying in Osaka.

It was perfect!

this is by far the best hotel I've stayed at in Japan so far! I loved everything about this hotel. huge room with comfy beds, huge balcony (enjoying a drink while overlooking the city after a long day), huge bathroom (spent hours soaking in the massive tub) , courteous 24 hour staff, 7-eleven across the street, lawson's 2 blocks away, family mart about 3 blocks away, train station 6 minutes away, and don quijote 4 blocks away. there's an abundance of restaurants, izakayas, and bars in the area. don't feel like going out? enjoy the complementary alcohol in the lobby bar during certain hours. My friend and I were very happy with this hotel and would definitely recommend

nothing. everything was perfect

Very spacious room so our family of 3 could rest and do our own thing without bumping into each other. Great location. Close to great malls/department stores and cool stores. Walking distance from the subway. Delicious breakfast.

The windows Soundproofing could be better and the rooom decoration was outdated. Also found it a little weird to have only one key (the old-fashioned one) per room which had to be left in the reception every time we went out and had to talk to the staff to get the key when we came back.

close to Umeda station which suits me well for day trips to kyoto and arima onsen / kobe. large balcony with smoking which is rare in Japan. free cocktail from 3pm to 10pm very generous. room decoration is spot on for a 4 star property.

physical room key is outdated to be honest. you need to make sure not to forget to lock door. also for strange reasons housekeeping would not even make up the bed if you put a "eco" sign on door. i agree no need to change bed sheets etc but please tidy up the bed a bit for the guests!

An unexpected delight! This hotel was amazing for the money. The staff were very friendly and offered us a drink on arrival. The room was lovely and well appointed with comfy beds, spectacular view (with accessible balcony), and separate bathroom. The shower was the best we'd had in Japan. There is a lounge with free drinks and snacks which we used once. Even free alcohol which we thought was amazing even though we don't drink. We would stay here again.

It's not quite as close to the train station as I thought. Walking there in the heat with bags is a challenge, but once you know where you're going, it's OK. However, I think if it had been closer to the station, it would have been much more expensive.

The hotel was conveniently located to the major train stations, plenty of shops and food options. The staff was wonderful the room were spacious and clean. The view was great as well very romantic for couples. Enjoyed the breakfast that they served and the complimentary happy hour that they offered .

I liked everything this is very minor but didn’t understand why they did not have key card but instead gave us physical keys and had to return them every time we stepped out.

When I shipped my suitcases from another hotel to Harmonie, I phoned reception to find an enthusiastic male colleague who spoke fluent English, and reassured me that my 3 of my big 28 inch suitcases would be in my room by the time I got there. Communication in English is usually difficult in Japan hotels and the previous hotel I stayed at was a 5 star hotel (The Marriot) in Tenoji and even all of the staff members there couldn’t speak as fluently as this male staff at a mere 3 star hotel. He answered my questions on Booking.com immediately in detail, and when I called the hotel, he already knew I was the one who posted the question! So good to have the suitcases delivered to my massive room and to see them actually there! I was so relieved to see my luggage safe and sound. The room was large enough that I could lay flat all 4 of my large 28 inch suitcases and a carry on open with all my shopping in it. And there was still a lot of space to walk around. This was possible in the room 1405 I stayed in, not to mention this hotel is a thumbs up if you’re a smoker. The balcony was huge. You could literally have 2 big golden retrievers run around there! The hotel staff permitted me to smoke on the balcony with an ash tray on a small table with two comfy outdoor chairs to sit on. There were outdoor slippers too. For shopping’s sake in Umeda, I definitely will be back to this hotel and will extend my stay instead of staying at Hotel Hankyu Respire or Villa Fontaine Umeda in Osaka. Mainly because the beds are so comfy and the rooms are larger. They also make up your room from morning until 5pm! Perfect for people who sleep in.

No shampoo, conditioner and body wash inside the shower. They give you 2 “packets” each sealed in a plastic Ribena/Cool Aid drinking looking bag every day but I find that a bit scarce for a girl. The shower took time to get heated and there was no rainforest shower. The side table had a USB charger rectangular thing that was really dusty but otherwise the room was impeccably clean and comfortable. The female staff didn’t help me fill in the Yamato suitcase delivery paperwork, whereas other hotels I’ve stayed in Japan did. They also didn’t know how to speak moderately good English so it was hard to communicate.

This hotel was such a luxurious experience and everything just felt perfect from the moment we walked in! The rooms were HUGE, stunning, spotlessly clean, the view on the huge balcony was incredible! The beds were SO comfortable. They had so many fun things in the room that we enjoyed (robes, high quality bath products, coffee machine). They had a crib for our baby, with a personalized hand written note and baby bath products - so beyond thoughtful. Every night there was a choice of alcohol, snacks, drinks that we enjoyed so much! The staff were super helpful from the minute we checked in. The location was 10 minute walk from the train station (we took an airport shuttle directly from there!), 2-3 minute walk from restaurants, shopping area. We got SO much for the price we paid and it was such a great experience, we were so sad to leave!!!

We wish we could've stayed there longer! Everything was perfect.

Simply the best room we ever stayed in - very comfortable beds but the widest (10 metres plus ?) ceiling to floor almost all glass window giving spectacular city views especially at night time. Most friendly helpful staff and a special shout out to Satsuki who welcomed us so well and the staff who did our room so beautifully for or special anniversary and also to the friendly bar staff especially Irene (Irish spelling 😇)

Nothing