Close to the JR Kyoto Station, friendly staff, free welcome drink every night, free coffee, tea and cold water. Bigger (bath) rooms than other hotels in the same price range.

Drying machines need renovation, they simply don't work (clothing is hot but stays damp, even after 1,5h....). Breakfast needs to be booked way in advance. Can't be booked on the day itself or even on the day before. Always 'fully booked',no more room, even if it's a buffet and not all the tables are full. Very weird!

As an Irish traveller it was difficult to find a good breakfast in Japan. The breakfast in sakura at 1600 yen was very good and very similar to a breakfast at home if you wanted (sausage, scrambled eggs, bacon etc), it of course had more Japanese style food aswell which was also beautiful. At 1600 yen per person I could not fault it. The room was clean and had sound sleep each night. The public bath was well organised and was refreshing after a full day sightseeing. The complimentary drink each evening was also very appreciated (alcoholic or non). The staff were exceptional for a non Japanese speaker at any time of the day, there always seemed to be at least one staff member at reception with very good English even if the initial contact was not perfect (this is not a negative as it's my ignorance not knowing any Japanese but was highly appreciated). Was very close to kyoto station which would take you anywhere you wanted and was right beside Kujo station (literally seconds from front door) so as a comfortable Base it was perfect.

Breakfast seemed to be sold out when asking the person sitting the people but then at reception I was able to purchase breakfast. Extremely minor issue but was slightly confusing.

Location was excellent. Room size was good. All toiletries were included.

The carnage, due to the fact that the rooms are not open to access until 2pm. The lobby is crammed with people waiting to access their room. Really odd this process.

Next to Kujo underground station which connects with Kyoto Station which is great for travelling. Just one stop away. The staff where friendly, warm and helpful. The public baths excellent. Everything exceptionally clean. Kyoto Station is massive with lots of food and a high end department store. Sakura Terrace is one side of this and the Gion area the other side. Taxis are good value, no need to tip and will save you time and energy when visiting all the Shrines and Temples. It was very busy most places as tourism has increased. The buses and hop on bus are easy to use. I highly recommend and would like to thank everyone at Sakura Terrace for an excellent stay. The lobby was great for a free drink each night and the breakfast was excellent value for money.

Great for a longer stay and spacious for 2 people. The staff were friendly, the facilities were super clean, and they give you an outfit to wear to the onsen! Or can be used as pajamas. A tote bag and flip flops are also available for the facility. The female onsen is locked behind a key pad door for privacy and the bath was nice and hot. There’s even an area of the bath for those that struggle with getting up or sitting down (bars are in the water). The lounge area is nice and large for multiple guests to hang out. And you get one free drink a night per person from the bar (alcohol or non-alcoholic). There’s also coffee and tea areas for you to enjoy at your leisure. The bathroom was nice and spacious compared to other places we stayed. And there was room to leave out our luggage. The hotel is right next to the metro line (literally right outside the front door). Only downside was the WiFi. The connection was really terrible throughout the day and night, where the phones had a hard time staying connected. Just as a heads up for anyone that may need to conduct business or wish to unwind at the end of a long day out and this would be important.

Rooms are of decent size.some with balconies. Beds are large and comfortable.Ground floor sitting area is big and very convenient for groups sitting. Free massage chairs, a free complementary drink for guests and free tea/coffee facilities during day time was an surprising pleasant touch. The hotel also offers free laundry facilities and public bath opened erly ithe morning and in the evenings. Proximity to a subway station and only 600 meters to Kyoto station makes it easy to get to any side of Kyoto. Highly recommended hotel

The location was just great for a short walk from the station. The staff were very friendly and helpful. The free drink each afternoon was greatly appreciated. The breakfast was plentiful and delicious. Free tea, coffee and iced tea was available 24/7. The room was adequate although small by western standards. There were no English speaking programs on the tv and no Netflix, which is fine as you don't generally spend all day in your room when on holiday. This did not detract from our stay there. There was a public bath in the hotel but I didn't use it. Very safe for females as you have to use a pin number to get in to use it. I would highly recommend this hotel. There are plenty of places to eat out at. The Aeon Mall is a few blocks away and has four floors of shops/eateries there, plus a very well stocked supermarket on the ground floor.

Everything was just wonderful. Nothing disappointed us.

The hotel is just next to Kujo subway station and 700 m from Kyoto Station which is very convenient. The hotel provide coffee and soft drink every day from 10 a.m. to 10 p.m. and also have daily welcome drink including alcohol beverage. After a tired day, relax Onsen and good beverage can help to rejuvenate energy perfectly for the next day. The hotel is decorated with bright colour wood, make it very cozy atmosphere.

Staff English proficiency is not good. I have to use google translator to communicate with them regarding parking lot as we rent a car for 2 days. There is smoking room inside the hotel which make me very uncomfortable with smell when sitting and sipping beverage.

Great hotel, close to Kyoto station and subway. Great breakfast. Lovely bonus of free evening drink. Very pleasant and helpful staff.

A tip if you want to catch an early train, go down early for breakfast at least 15 mins before it opens as there was always a queue and a wait list for tables

Well, we got a cheap room, so I didn't expect it to be very spacious, It was as I expected and even a little better. Otherwise, I would like to say that the laundry service was free, and even so, there was almost always a washing machine available, detergent was also free, ice machine, etc. The public bathroom is very welcome after walking all day, and also we liked that one of the pools has cold water. We are not alcohol drinkers and we did not use the service, but I think that inviting us for a drink in the evening is also a service worth considering. It is close to the train and bus station, and therefore, close to a lot of transport options.

Well, for us, the hotel is basically for sleeping, we spent the whole day visiting the city, so with everything offered I think the hotel is more than enough. We have no complaints