Modern and clean design. The floors had heating and very were comfortable. The kitchen facilities were great! Bathroom has a tub if you wish to soak. Washing machine is also available. The apartment has 2 toilets(one downstairs, one upstairs) which are both separate from the bathroom which is a big plus! Bedrooms were spacious and comfortable. Overall a great find, would love to stay again.

Apartment is a little far from Kyoto station, so you’d have to walk a distance/take a short bus ride. Not suitable for elderly due to stairs. Please be careful of the walls, they can be a little sharp!

Newly refurbished with big sunken lounge Keyless entry with sturdy security door Minimalist Japanese design Amazing shower and ofuro system New appliances 8 minute walk to local train station and 2 minutes from 24-hour mini mart Quiet residential neighbourhood Large rooms Comfortable beds Pretty much everything!

Inconvenient check-in process at a hostel 15 minutes away from property. The process felt like a waste of time as it was a keyless system! Also very rigid with the check-in time, if you’re early be prepared to wait on the street as the hostel is locked. Poor communication with the host. Messages were not always answered clearly or in good time. No safety railings on the stairs. If you’re there with little kids or just very clumsy, beware!

Nice sitting area, an entire apartment for a decent price. Great shower and bath.

Nothing. Everything was fine, great, or perfect! Especially for the price we paid.

Wonderful private and stylish home. Everything you need for a comfortable stay. Great beds.

Cold draft coming from under the front door, easy fix to block it with towels though.

It is very value for money and nice sleeping arrangement for 4 adults and 2 kids

The location and the lack of parking

The house was great with modern design and looks new.

The heater at living area was not functioned. In addition we can't understand wording on the remote control. No guidance in English was given.

To check in you had to go to a hostel a 12 minute walk away. They simply gave you a code to open the door and that was it. No checking passports or any type of confirmation. Inconvenient and a waste of time. Communication was non existent. The English translation of the Japanese check in details translated the in person face to face location incorrectly. I couldn’t find the given address on Google maps. I reached out to the property a week, a day, and the morning before I checked in and got no response so I had to aimlessly search for this mystery face to face check in location. I got an email with check in information the day after I had already checked in. The property was dusty and the shower, which was a main reason for me booking, was worn out with giant chunks of grout missing between the tiles, reeked of bleach, and moldy. There was no laundry detergent available even though there is laundry on site. The location was not as convenient as expected. Far away from main locations of interest because the transportation method to get out of the area is inconvenient.

The location was nice

They did not have any hot water…. No hot showers or for hand washing. Hot water did not work! I want a refund

Good location, central but calm. Floor heating was lovely when cold days hit. Nice and stylish.

Very minimalistic - no place to put your clothes anywhere in the room. Staff has two locations named Kyomachiya and can't tell them apart. We arrived to find luggage in the house, rushed over to the reception that was at a different hotel, but got reassured that it was just a misunderstanding, they'll send people over right away to clear it up and that no one else knows our door code. Fast forward to 8:30 and couple of strangers unlock the doors and demand we get out of their accomodation. No one answers on the help line, we rush to the reception (for the 3rd time that day) and finally get someone to come over to the house. Turns out someone from the staff actually managed to personally guide the strangers to the wrong location (our place) and check them in. Apparently 'it happens sometimes'. If they arrived later than 9, we would have had no way to get through to anyone and would need to spend the night like that. PLEASE triple check if you got your location right because the hotel can't be counted on to know it right. And if a stranger barges in on you, you know why.