Excellent brand new hotel in Kyoto with spacious rooms and comfortable beds (a rarity in Japan!). Our room was so big compared to every other hotel we stayed at, we even had a table and chairs which was perfect for those days where you just felt like a bit of convenience store dinner after a long day out in Kyoto. Excellent large bathroom space and area for suitcases in the front entrance. Ammenities were provided, there was laundry facilities, a luggage hold, and the staff all spoke English really well and were attentive and great.

Our window was frosted so we couldn’t see out or open it. It was ok but I would’ve preferred to not have frosted glass. The hotel did not have capability of sending luggage to next hotel or airport which meant lugging out suitcases to a nearby convenience store. For such a great modern hotel offering takuhaibin this would’ve been the icing on the cake.

- good size of the room and bathroom, with some storing spaces; which good for longer stays - nice quality cleaning products offered to customers (shampoo, etc) - good size and great central positioning of the TV (makes it a nice entertainment experience in bed, after a long day) - friendly staff, always smiling and happy to help - good location, close to restaurants, bars or supermarkets and just 20 min walking to Gion neighborhood - nice amenities: liked to have the possibility to get on our own new towels, tea, a vanity kit etc., from the hallway, close to our room, whenever needed - the sustainability focus of the hotel - cleanses standards were great

- internet experience could be improved (limited bandwidth and IP changing every few minutes are not offering the best digital experience) - No coffee available at this hotel (you have to go to another locations to buy coffee in the morning) - No beverages vending machines on the premises

Room design was modern, very spacious, clean and comfortable. Staff were very friendly. Hotel location was quiet (no sound pollution) so it was pleasant not to hear cars/busy street noise.

Not a huge issue, but there was no bottled water provided- however there is a vending machine in front of the hotel to buy water. It was a fair walk to/from the nearest train/subway station- I would probably stay elsewhere next time for a more convenient location.

We had the largest room type with a kitchenette and tub. By Japanese standards it's spacious, especially for two people (the room can hold up to 3 beds). Bed was comfortable and a great shower space. Modern and clean overall, great little gym and social space. Laundry worked well. Somethings were lacking such as no smart TV (luckily I had my own Roku stick), microwave is at the lobby only , cleaning is only every 4 days (garbage can be collected daily). Overall it is very good value, just 6min walk to the main street. Many eateries and convenient stores near by, also a couple of supermarkets.

The hotel itself is in a fantastic location, probably one of the best spots in Kyoto for a foreign tourist. The hotel lobby is cool and has lots of seating. The locker room for luggage is superbly clever. The room is well designed and comfortable.

During our stay there was constant construction going on next door between 8am-5pm including weekends. Our room faced the construction and there were workers immediately outside of our window. Although we did not expect a view or privacy exactly, it was still frustrating. Additionally the construction slowed us on the footpath and ruined our serenity. The hotel itself is fantastic, i only say this because it was a relatively expensive option and i would have expected a minor discount.

We enjoyed the area where the hotel is located close to the market and gion area, the staff members all friendly and helpful if needed, the comfort of the room with a kitchen corner very practical after a day busy here and there, the hotel style, the possibility to get clean new towels, tea bags, tooth brush, razor when needed without having to ask for it every time, the coffee lounge area to enjoy a breakfast, the umbrellas in numbers for the rainy days, the possibility to store luggage. The whole concept actually. everything was done smoothly and with respect. A BIG THANK YOU. Kind regards. Béatrice and Bernard

Honestly the place was great. Beautiful aesthetic, quite big for japanese standards (we had a triple room), and the fact that there was washing machine and drier across the corridor, was a game changer if you’re traveling with a 2 year old baby. Staff was very friendly and helpful. And it was super centric, very convenient to visit places without using public transport. Only downfall I would say is cleaning. They don’t clean daily, and even if we got a very good price, I think it should be included. Either way, very good value for money, considering it’s location in centre Kyoto. We would repeat!

Very large and comfortable room for Japan. We had a king sized bed, a table and chairs, plus room for two suitcase stands. The toilet and shower room was sleek, warm, and very clean. We liked that the sink was outside the toilet room and had a large countertop with a kettle, fridge, a cupboard and drawers. The laundry machines were extremely helpful to have, and there was a lot of space in the lobby and Swrl cafe to sit and eat or use your computer. Comfortable modern atmosphere. The Kabin app was worth downloading and made check-in and check-out extremely easy.

We were in room 101 and could smell cigarette smoke, likely from the smoking room somewhere on the same floor.

I would stay here again and I rarely say that. The reason, is its young staff and their enthusiasm and love in what they do and their drive to improve. I read a negative review prior to coming and I was very surprised to see that they had addressed every issue highlighted. If you're staying for 4 days, they organise the room cleaning halfway through your trip rather than their standard 3rd day. There is a coin machine for the washing machine-dryer in reception - the machines were very clean. Their amenities are perfect and the rooms are really nice and clean. Please keep this up ♡

- Clean and comfortable rooms: The rooms are well-maintained and provide a relaxing atmosphere. - Convenient amenities: Guests can enjoy unlimited access to towels, toothpastes, teas and etc. on each floor. - Central location: The hotel is ideally situated for exploring Kyoto's many attractions. - Friendly staff: The hotel staff is helpful and accommodating, ensuring a pleasant stay while they speak english very well. - Breakfast option: Guests can enjoy breakfast at the sister hotel, providing a convenient and delicious meal option. - Luggage storage: The hotel provides ample luggage storage with individual keys for each guest, ensuring the safety of personal belongings

While the elevator might be a bit warm for some guests, it's a minor inconvenience compared to the overall positive experience