The breakfast buffet offered a good variety, and on one of the days, the à la carte menu was available which was great as well. The rooms matched the photos exactly; they were very clean, and the beds were comfortable. The beach is easily accessible, just a short walk from the hotel. There are also several nearby restaurants offering take-away options, as well as a pub just around the corner. The staff were exceptionally friendly and helpful throughout our stay. The spacious parking provided by the hotel was an added bonus.

As noted on the website, the property is undergoing refurbishment, and some of the furniture in the room was noticeably worn out and in need of an upgrade.

Location, sea view, food, staff, bar and overall a friendly atmosphere. The food was excellent and the drinks were not over priced.

A bit dated in some parts, but this is being addressed bit by bit. We had to take the very early ferry across on the Saturday, so we missed breakfast. I asked if we could have a discount on the Friday night dinner to compensate. But alas it was a no!! Not a deal breaker but would have been a nice touch. So we went to the excellent chippy across the road instead!!

Superb view of the bay. Room is a little tired, hence 9 stars but very clean and comfortable. Helpful staff. It exceeded my expectations as previously the food was definitely not the strongest point (far from it!) The food has improved dramatically and we had good breakfasts and two good dinners there. They offer a good range of Bushy's beers that are changed every few days. Hand pumped and in very good condition and at pub, rather than hotel prices.

Little refurbishment needed here but there but they are clearly working on it. I would stay there again.

First impressions were not good with scaffolding to adjoining property, but once inside everything was superb. The room’s are not standard Premier Inn style they’re larger, very comfortable, en suite, and with style and character. The one drawback for a 3 story building was that it doesn’t have a lift, as I have COPD that could have been a problem, but receptionist re-arranged her plans changed my room to a first floor near the stairs. Buffet breakfast was excellent, good choice for evening meals, and an excellent bar. But the lasting memory of this hotel has got to be the staff, really first class and everyone of them so friendly. I would not rate this a 5 star hotel, I would give it 6 stars.

Nothing

We stayed in a 2 bed apartment which was recently refurbished to a very good standard. The apartment was spotlessly clean, very well equiped, and had excellent wifi. Location was very central right in the heart of Port Erin, but still quiet. Lots of off street parking. Two minute walk to the beach, shops, restaurants and pubs. All the staff we encountered were very helpful and friendly. Would definitely stay again.

The main bedroom had a very small double bed which is a shame because the room is big enough to take a larger double or king bed.

Having read the previous poor reviews, I was a little apprehensive but we needed somewhere to stay at short notice. I’m not easily satisfied but every aspect of our stay was exceptional, even when the heating in our room failed, an oil filled radiator was soon supplied. All of the staff were brilliant, the bedding and bed was comfortable, towels were lovely and soft. The food was great and of course we ate too much😂

We had a lovely room, 37, it’s a bit of a hike but the view was worth it

Hotel undergoing extensive renovations by new current owner. Rooms a little dated but spotlessly clean, with change of bedding mid week, and clean towels when needed. Breakfast selection good as was the hotel evening dinner menu, reasonably priced. Toiletries provided together with plenty of tea and coffee. Free car park. Nothing was too much trouble for the hotel staff, often going above and beyond, very friendly and attentive.

Squeaky floorboards in room 12 but may be addressed during renovations. No lift, could be a problem for some people, but not for us. Windows, not sure if double glazing had ‘blown’ or windows just needed a good clean outside.

Well equipped apartment across the road from main hotel. Large car park outside. Modern furnishings, fully equipped kitchen inc washing machine full cooker microwave. Good bathroom with large shower. Didn't actually use main hotel so can't comment on that. Location close to beach, which is clean and safe. Shops nearby, heritage steam railway very close.

Port Errin nice quiet seaside town. Had done a little research before going and expected several restaurants nearby. Sadly most were closed. We went September may have been better in main season. Isle of Man very traditional,and beautiful countryside, but many roads are narrow, sometimes with passing places.

The property is located overlooking the beautiful Port Erin beach. Room and bathroom were clean and tidy. Breakfast and food was good.

The staff where helpful and friendly in the most part. One issue with time that breakfast was served to die guests and looking back we should have been given breakfast as still being served for paying public. Strange rule and not clearly noted in information provided in the room. The room was expensive but was probably “reasonably priced” considering it was TT week!. We weren’t advised of works being completed at the hotel but the upgrades will be of benefit to guests staying once works are completed.

Staff were exceptional and were very helpful and friendly. V comfortable bed and clean bathroom. Great cooked breakfast. John runs two v well stocked bars one open quite late for IoM which was great. Having read some extremely negative reviews, we were more than satisfied with our accommodation and surprised at the comments from others. Will definitely use this hotel again.

Feels a little jaded outside of public communal areas but work underway and this didn't impact on our stay