Great location, decent breakfast, and location is great, although only accessible from one direction. Overall, good experience, although some staff and pool were a let down

Staff was not on same page, one was downright rude when questioned about maid service. Despite the website claiming rooms are serviced daily, we were informed we had to request it after the first day they did not service, and although requested, it was not done again the second day. Not impressed. Pool was also down, although they said hot tub was working, and yet I could not get in to use it and desk clerk would not let me in.

The breakfast was well-prepared and the staff were extremely attentive when tending to the guests' needs!! I really liked the look of the lobby and decor when walking in, it felt welcoming. It was really cool how the indoor pool is open 24 hours. I also liked how the hotel provided soap dispensers in the shower and the shower jets. The staff was very helpful when I needed a hair dryer and they're quick to respond when calling down to the lobby!

The water pressure of the shower head... the main shower head didn't really work and was very low in pressure. The lack of hot chocolate for those who wanted something hot but not coffee/tea. The construction that was happening during our stay...there was water leaking in from the door leading to the stairway when the elevators were malfunctioning/taking too long to arrive

Breakfast is always wonderful! Lots of options! Always coffee and water! The little store is convenient as I forgot my toothpaste. Pool and spa are great and open for adults 24 hours which was nice for my husband and me. Shower is awesome! 6 showerheads! Quiet place and staff is diligent about keeping it safe! All doors are secure! We love to stay here when we are in town! The best value around and easy access to all major freeways! Lots of shopping and restaurants.

I can't think of anything I don't like about this place, that is why we always stay here!

The location, friendly staff, and nice smoke-free rooms. The rooms was worth the cost. It was not noisy even with young children on my floor. I did not hear any extra loudness in hallway or from adjacent room.

The breakfast was good, but it was the same choices each day. Could you offer a variety of alternate meat choices? Oh, yeah make sure you are on time for breakfast. The time should be readjusted from 6 AM-9 AM to a little later because that cook didn't play about that time. I had to ask and wait several times for towels. They had a hard time keeping up laundry I assume. But my family uses different towels for each bath (2x's day at minimum).

Hotel was Awesome! Room and hotel were very clean ( loved the clean scent they use after they clean the rooms), conveniently located, breakfast was great. Breakfast Staff was very friendly and efficient in restocking when anything got low. Registration staff was great. Especially, Lupe, she was courteous, friendly, professional and knowledgeable. All the staff made us feel welcome and at home, I would definitely recommend and stay again at this wonderful hotel!

I really loved all the people working in reception. All of them smiling 24/7. I came from Europe, so waking up at 4am 😀 I went to get tea and some snacks. I like that there is coffee and tea still available. Rooms are nice and clean Parking available around the hotel

Breakfast could be better. There's not much of fresh food and it was every day the same very limited selection. But it seems to be a standard for most of the smaller hotel in the area.

Comfortable-well maintained-staff were lovely-pool and exercise room available as well as laundry facilities. Good location for me at the time

Slight issue (no fault of hotel) of where the entrance is - due to change in roads. Also, bar never opened. Breakfast wasn’t brilliant but I bought my own food in. But otherwise it was fine.

Comfortable bed, cleanliness, quiet, breakfast, value for money

Weird controls for shower made it difficult to figure out how to get a hot shower. One morning there was no hot water. The entrance to the property was also odd and not very clear. But ok once I’d done it a couple of times.

Staff was amazing and did everything to make sure our stay was a good one. Nice gym and pool area. Breakfast was a plus. Thomas was the bartender, guest services, etc and he was beyond amazing. Will definitely be back!!

Hot water was out the first night but we were taken care of!

My boyfriend and I spent Labor Day Weekend at this hotel.I liked the feel of the lobby. My room was clean and spacious.My room had a nice sitting area, a sink, refrigerator and a microwave. There was a variety of foods available for breakfast. It was nice to be able to sleep in til 8am and still have time to get breakfast. Breakfast ends at 9am.The staff were friendly and courteous. I would recommend my family and friends to stay at this hotel.

It would be nice to have a sign at the entry way because so much construction is going on in that area that it is easy to miss the turn into the hotel.