The attentiveness of the staff. Being heard and accommodated in a timely fashion. No one was rude or disrespectful that worked for this company. ALSO a pigeon hung out on our balcony the entire time we were here. We named him Bartholomew.

The college kids taking over the balcony and dumping beer and mandarin oranges into the pool. They also insulted my partner and I asked the front desk to do something about this but I never heard anything back.

Staff always friendly

The Jamaica building it doesn't give the vibe as the other buildings it's about a block away from the main hotel it's in the cut just didn't give vacation vibes

The pool was nice and the grounds were kept up well. The location was good and felt safe to walk the neighborhood. The staff was nice but seemed tired from checking in.

The room smelled musty and the carpet needs cleaning. The check-in was very long and a better system could be created to assist with this matter.

The place had lots of space for 4 people. Beds were very comfy. Staff was accommodating. Location to everything was really good! Would book with Caribbean again.

The kitchen in the kitchenette could have been a little cleaner. There were no small appliances but a coffee maker was dropped off.

room was nice

i didn’t like how we paid $1000 for us to stay at the caribbean hotel and they sent us to jamaican in hotel doesn’t make sense when we booked at the Caribbean hotel

The property is really big & beautiful. I stayed in a 3 bedroom oceanfront (cayman tower) and the views were amazing. This location has so many pools and amenities to use! Kitchen had pots/pans/plates/cup. Washing machine & dryer. Very much kid friendly. My kids had a wonderful experience. Starbucks is right across the street. Even though the property is so big the elevators are not overcrowded and are fast. They give you cards for pool towels (you do have to return the towels or you will be charged) I absolutely LOVE THIS PROPERTY

Only thing I disliked was parking is located across the street. I prefer having the parking deck connected to the main building because it helps with unloaded and loading. When I arrived I actually arrived early around 2:00pm and was allowed check in, so that was great! However departing was so overcrowded we had to park on the main road and just throw our things in the truck because there just wasn’t enough room for all the cars.

Directly on the beach which was beautiful

The condo was a bit outdated, rust in washing machine and the dishwasher drawers were broken. Coach and chairs were worn.

I liked the place .. the location

They need to repair the pipes, dirty water was raised in the kitchen sink

I loved how clean and friendly the resort was. I loved the location of the resort. I loved all of the pools they had for my kids to play in. I loved the view and access to the beach.

I liked everything about the hotel. I have no complaints at all.

The staff was very helpful, the facility was clean, and its in a very good location. Furthermore, it's located far enough outside the chaotic part of the strip, but close enough to walk down there. Broadway on the beach is a straight shot. The parking garage also has Ben and Jerry's ice cream and Starbucks. The beach access and entire area outside was also extremely clean. Im a smoker , and I was actually amazed going outside to smoke that there was not one cigarette butt on the ground. It is a smoke free property, but even being a smoker, I enjoy that because It only takes 5 minutes to walk outside and the facilities are super clean.

The parking garage across the street for the hotel, has very tight parking spots, so if you have a large suv it is very difficult to get in and out of your vehicle , especially if handicapped.