My granddaughter loved the slide. And we both LOVED the bed .. so comfy from the mattress to the sheets amazing!! The staff from checking in to staff in the halls if we had a question super nice and very helpful!!!

The pool would have been better if heated and the jacuzzi if all jets were working would have made that experience a lot more pleasant and enjoyable!

Most of the staff were fantastic. The kids loved the pool. The room was nice. Comfortable beds.

The chlorine smell at the pool was overpowering. It's was so strong we coughed for hours after leaving the pool. It's not the hotel's fault, but all the unsupervised kids running the halls and at the pool was crazy to me.

The location was great to be close to Winston Salem. The front desk staff was amazing helping with a booking issue and my daughter was even surprised at how nice and kind they were! my daughter loved the water slide and the room was very nice.

The only downfalls I could mention is the staff running breakfast that morning openly complained in front of guests about how long they had been working their shift and how tired they were and was not happy when things had to be restocked. Also,, make sure if you get a room that is directly beside the water slide you are prepared to hear giggling and squealing until ten pm. I myself wasn’t phased by it, I am awake until ten pm easily but some folks who like it more quiet may want a room on the opposite side.

Well I don't know were to start from the front desk staff , the regular staff, the young man at the pool area I was so blown away how they did there jobs with a giant smile and warm greeting I will definitely will return, please if I can only have the email to the owner to congratulate him and to see if there's a way to compensate the staff with at least a small bonus, thank you!! Sincerely.

Nothing there are awesome.

The amenities were fun for the family, could use updates, but overall good. Lots of chlorine in waterside/pool area. Rooms were clean, but could use more updating than just a coat of paint.

Bathroom shower head constant dripping

Everything was great. The breakfast was good, the facility was clean and easy to get to and the staff was exceptionally friendly. We also loved the amenities. Well done on the shampoo, conditioner and body wash supplied.it

The indoor pool area needs a hot tub.

Very clean and comfortable, I can’t remember the guys name who was working the front desk, but he was amazing! Went above and beyond to make sure everyone was taken care of and respectful! Even the lady in the morning was very nice and polite!

The breakfast was wonderful! There’s something for everyone.

Really no complaints except we had to go looking for pool towels a couple of times. But the pool area and slides were phenomenal!

The staff was amazing specifically the manager on duty, I didn’t get his name but he was awesome. Extremely helpful and professional. He was super busy and still remained polite and made sure we were taken care of.

They would only allow 10 people in the pool from my party (5 per room, I had 2 rooms). It was a sleepover so I had 10 children and I was the only adult allowed in. I definitely needed more adults in the pool area to help me keep an eye on everyone.

It was a AWSOME location! close as walking to several restaurants! Name grocery store ! Very nice area .You could feel safe . very well kept inside and out .clean friendly staff, helpful with questions.pool area was clean well stocked with towels, Our room was prefect,clean , soft bed and pillows.For the price it was great deal . We found great large public park . tangle wood we will return this fall and next year for sure. ..

n/a