Everyone was friendly and welcoming. The room was clean and inviting.

Early morning breakfast there was no regular coffee. It was being made but we didn't know that and no one was around to ask. When the staff member appeared with the coffee and I said something like " oh there IS regular coffee" she was a bit snippy, She softened her tone by way of apology. Since she was the only one around I realize she really couldn't be in two places at once. I feel there should always be another person at the desk when another staff member is busy behind the scenes.

Good location, good facilities.

You SERIOUSLY need to get some hydraulic engineers in to fix your hot and cold water supply! The first time I used the cold water tap, I thought the supply lines were reversed. They were not, but the same thing happened every time. The cold water tap kept getting hotter and hotter. It made the shower unusable. And the water pressure was very unstable.

The staff made an accommodation for my arrival time because I was in the area to attend a funeral and I needed a shower after many hours of driving to reach the hotel. Staff was great! Breakfast was very good with a variety of foods, and the room was lovely. Pool was well maintained and heated, but only to the point where it was refreshing, rather than ice cold. All around a wonderful experience.

Nothing.

Good location, clean room, decent breakfast, comfortable lobby, swimming pool.

Our room, an end unit located conveniently right next to a side door, was loud due to door rattle whenever the outside door was used during the high wind Saturday night. Not a complaint. It just was. We will return.

The height of bed was good. Breakfast buffet was good. Check in clerk was very nice, down to earth and very helpful.

I thought it being a handicap room there would have been a higher toilet and ( or at the very least) handrails near the toilet. There was nothing but bare wall and a very low toilet. It was accessible for hearing impaired and that was it. I'm hoping that they can change this in the future and possibly make their handicap rooms all around handicap, not just certain features, as this was very misleading. On the breakfast buffet I would have appreciated plain scrambled eggs as they had onions and peppers in them and they don't agree with me and I couldn't enjoy them ...

Shuttle bus broke down. Hotel reimbursed guests for their Uber or Taxi rides. That's the way to do business!! Breakfast was excellent...well stocked up to the end!

Getting into the parking lot is quite interesting. There is no front entrance either.

It was clean and the breakfast was excellent!

There were several noises, perhaps some due to wind, that I heard throughout the night. It seemed like it was coming from the roof (I was on top floor), but mostly I liked this hotel.

This hotel was fairly new, very clean, friendly staff. The evening desk clerk recommended an excellent restaurant in Waterloo, where we found a great take out meal. The breakfast was wonderful, with lots of choices and fresh fruit.

Nothing

Not value for money but it was nice. Location is a bit out of the way but they had a shuttle bus to take us into town. Staff very friendly. Breakfast was good.

This was the most expensive hotel we stayed at out of 8 on our trip. Way too expensive for what it was. Maybe we hit an expensive weekend?

We came to visit Montezuma national wildlife refuge and stayed for 2 nights. We loved the hotel. Breakfast was incredible, large variety and hot food was different on different days. The common areas were really spacious and our room was really large with a huge window and bathroom. Staff was super friendly. We are really happy with our stay.

Very small thing but the smell in the hallway was a little chemical like some sort of bleach cleaner was used. Our room was fine.