Location and access to lobby, rooms and Ubers was all very good. Rooms were good, a little dated but did the job. The view of the hotel is excellent from outside due to the way the towers are lit up 👍

Main complaint was we were charged $USD35 per room x 2 as we left with explanation from hotel being that it was due to us going thru 3RD party agent (Booking.com)…that really blew the price out on what was seemingly a great deal. Must have been in the very fine print of booking.com as otherwise would have seen it. Not sure why Booking.com wouldn’t include it in the standard rate advertised ???

It was very clean and comfortable. I loved the mobile check-in, because the line looked long. I didn’t like that it didn’t have a fridge in the room.

everything was clean and everyone was helpful

the pool rules, not being able to bring in water was in convenient. also no visible times posted for the pool. we got kicked out in the afternoon because of lighting in the distance. we tried to return to swim in the morning at 9am and the pool was closed. my son was very upset he didn't get more pool time since that is his favorite part of vacation.

very nice hotel in Las Vegas, great Casino, good food court, room is big, beds are comfy

no fridge in the room

Rooms were clean and self-paid breakfast options from the restaurants upstairs had a great variety of choices. The restrooms and exit areas to the self-park garage had a smell when you walk through, but it was a good hotel for couples looking for a cheaper hotel price to stay in for Vegas. Paying separate tickets to attend the Tournament of Kings shows was worth it too.

You don't have to return your key cards back to the hotel when checking out because checking out is automatic. I wish the staff would tell you this when checking in or when doing the mobile check in. Because I needed my hotel key card to exit the parking structure and was slightly confused about how to exit if I had to return my key cards.

I liked how friendly and helpful the staff was while we arrived. We were asked multiple times if we needed help finding our room or if we wanted to see a show. All good. However…. That ONLY lasted for a couple hours. We never were helped after that. It was like they were quick to help because they knew we were checking in hoping to Upsell us on some show but never bothered with us once we declined or didnt look like were already staying there. So why bother. Right? Well we were lost and even tho it was obvious because my teen daughter and me were WONDERING in circles trying to find an exit NOBODY helped of offered to help. I know las vegas casinos are designed to keep you inside for as long as they can, BUT i had NEVER felt so sequestered in my life! And ive lived in vegas and walked the casinos and strip while Poop-faced- DRUNK!! lol

Love the theme, Vegas hotels now going in a different direction so it’s nice to still have hotels like this. We stayed in a Resort Tower Luxury Suite and it was spacious, clean and comfortable. Daily housekeeping ensured that it was kept fresh and that towels etc were changed. Food court was excellent as was the other restaurant choices. Our group also ate at Buca de Beppo and the food was very good and reasonably priced. The Casino has a great atmosphere, bar staff are friendly and when gambling the waiter service was frequent.

The Television had a very limited number of channels

The bed was so comfortable and the location is very convenient! The hotel design is unique as well.

The staff was not helpful. The hotel website for online payment was complicated and couldn’t charge my card. I had to install the app for a faster check in. Otherwise, you had to wait in a super long line if you want to pay by a physical card. Note that the main lobby smelled like smoke but thankfully our room is smoking free! The pool was closed when we visited because of the weather.

Quiet Rooms, lots of space in the rooms. Two double Queen beds in each room. We paid a little extra to have an interconnecting room with daughter. Large bathroom and shower. Not as busy as the other hotels in the strip. But it is part of the MGM group so there are walkways to New York New York and even a tram link to Luxor. Excellent location. It has the Big Bus Tour Bus Stop right outside - so this is ideal for hop on/hop off tours. Lovely pools. Good staff. A few suggestions for improvements but we’d definitely stay here again. Really easy check in and check out too.

Not a great choice of good food options/outlets. Very limited breakfast options in the hotel. The buffet had a wide range but quality wasn’t that great. The pool area needed more shade and umbrellas. You had to pay extra for padded sun beds. Also, the music being played at the pool was very loud and could be heard even with my sound cancelling headphones on. The pool area steps are crowded by people just hanging around and dubbed too close making it difficult to get in and out of the pool.

It is a good hotel, but age is showing. It is very clear MGM has it positioned as the ugly duckling of their portfolio. Yet, rooms are comfortable, facilities are aging but functional. A very practical choice in an ever more expensive Las Vegas.

The lady at the reception badly needed retraining in customer interaction. Curt, almost rude and barking commands, to the point I had to call her on her attitude. Limited dining options, with too much emphasis on fast food (confirming its positioning in my view). Just a place to sleep, while seeking Las Vegas thrills somewhere else.