Nice hotel, not far from the center.

I have to pay a fee, 50usd per day..Booking does not say that...it us not correct. The hotel charged that money witouht saying nothing in advannce, and they only return after the checkout...they day 2 or 3 bussiness days after. I left the hotel today, and now i have to wait for the refund , i hope everething goes well. How can i plan my trip if there is this unpleseant surprises.....

Staff very welcoming, friendly, and helpful. Room clean and comfortable.

We just needed a 2 night stay and there was a 3 night minimum for the dates we needed. Because we have stayed here before, really like this hotel, and it is in a great location for us, we paid for 3 nights even though we only stayed 2. We would like the option of just paying for a shorter stay, if that is what our need is.

Great location. Walkable. Good AC. Nice shuttle to local areas (2.5 miles). 9YO loved the play area.

No microwave in the room. Breakfast $15. Showers somewhat small (handles in way while washing). PM shuttle driver called in sick and left us stranded downtown. There needs to be a contingency plan for this…anyone could have jumped in the van and picked us up!

Free shuttle to Harvard so I could attend an event there, and a bus stop across the street from the hotel for easy access coming back. The staff is very friendly. Little market in the lobby. Comfortable bed. The ability to use BOTH heat and air conditioning. I get cold easily at night, so the fact that I could use the heat in May was a huge bonus for me, and during the day I'd have it on AC. One of the best heating/vooling systems I've seen in a hotel

Updates to the room, not that it wasn't clean but it was a bit worn down with rips at the bottom of the beds and chipped borders on the mirror

The property is located near the train which is great for going right into downtown Boston. it is a 10 min ride. The game room is nice for the kids especially when it was raining.

I think the property’s rugs either need conditioning or replacement. There was an old musty smell. I didn’t like that the shuttle was down my entire stay. The restaurant was not opened Saturday evening as the menu stated. They said it will close early Friday based on traffic this is an inconvenience.

My family and I reason for going to Boston is to reconnect with family living in Boston. Our stay was very pleasant, relaxing, and the staff especially those in the bar and dining area made us feel like family. Thank you for a wonderful seven days.

The only thing we did not like is that there was only one washer and one dryer in the entire building

Good location near T stops. Easy access to downtown. Neighborhood is semi-industrial but felt safe. Not a lot of options for food but the Tavern at the End of the World is only 2 blocks away and a nice pub-like atmosphere for a drink.

No complaints

Spacious room, very comfy beds and nice bedding. Friendly staff and good facilities in the hotel and the room. Breakfast buffet was a bonus - nothing fancy, but decent enough cooked breakfast options and cereal/ toast etc, too. Could probably do with some more fruit in the selection. Luggage storage was good - they had a big locked room and stored our bags the whole day for us as we didn't leave Boston until 6pm the day we checked out. Our son liked the leisure area - we didn't use the pool, but he played basketball and on the small climbing wall.

Nothing really. We used uber/lyft to get in and out of Boston though as we were only there a couple of days and the train stop wasn't very close to the hotel, so check that if you're planning to use public transport.

Clean, spacious, comfortable, great staff, good food.

The room was cold and only started to warm up at checkout the next day, and the hot water took forever... I had to run it for 5 min before I could get in the shower...

The property area, amenities, breakfast, service are all good. The shuttle service was really nice too.

Need to include more vegetarian/vegan options in breakfast and restaurant.