The French Quarter location was absolutely perfect, specially during Mardi Gras - I could walk or take strategical public transportation to anywhere! We would have plenty of freedom inside the building. Good cookware and games were provided by the hostel. Extra: the fact that the staff would take us all to the parades and promote really great info and fun time was simply the best! I feel so grateful!

The building is very weird, enclosed and not well signed. The room would smell bad probably because there was poor ventilation and 12 beds full of people. The toilets weren't very clean. In the description, breakfast was included but at check in they said they don't provide it.

Shelby and Harley (my favs) along with Micha and Stratfort were awesome taking the guests all around the immediate area of City House to different venues was great fun. Shelby sorry for not always hearing you sometimes I just don’t listen. I also had a great time talking to them about life and current events. Location, location, location of City House is the biggest bonus if you want to people watch or just get sedated on Bourbon Street. The mini happy hour every night with the excursion afterwards helped to introduce every one that was interested.

Breakfast should be from 7-10:30am and maybe some oatmeal.

Friendly helpful staff, keen to encourage social atmosphere even when the place is quiet. Very good and extensive kitchen facilities, lounge area etc. Everything clean, AC and heaters to cover all NOLA weathers. Generally a good vibe.

Very handy location but downstairs entrance area is pretty unwelcoming. The place could do with some updating and renovations just to give it a lift. The response to us leaving bags after checkout seemed to be very strict and serious, which seemed odd particularly for a hostel. These are fairly minor issues considering everything that is good with the place.

Fantastic place! Once you enter a shady door and go up with the elevator, you will find a hidden gem! It was very cozy and the staff was super friendly and helpful anytime. I had a single room with a large comfortable bed, the bathrooms were common and in good condition. The common area was large, inviting and relaxing. I had good talks with fellow visitors and staff. Desks for work were available in a different area for more quietness. Since I had to work a lot during my trip, even at 3 o'clock in the night, this was a HUGE benefit! Overall I had relaxing time there beside my busy workdays (16 to 18 hours). I would come back any time and can highly recommend booking this place when going to New Orleans!

Nothing

The staff was very welcoming and professional. Patrons at the hostel were extremely friendly, suggesting places and activities to do. Another perk about the hostel is that it is a gem located in a central position, close to all the main attractions. Gender neutral, shared bathrooms were clean.

A better job could be made for breakfast. A persistent, non-pleasant smell (similar to the bathroom smell) welcomed us in the downstairs lobby where to take the elevator that brought us to the hostel (the smell was not present inside the hostel)

The location is great, in French Quarter. The staff was very helpful and friendly. The restrooms + showers were the best I've experienced so far. The toilet and shower are located in a spacious room, so you have plenty of privacy and space to put your clothes etc. Total there is about 9? of those rooms, so I've never had to wait. The hangout area is big and offers pool table, table football (soccer for US fellas:), couches and books. The breakfast was nice, you can choose from pancakes, waffles, donuts, with butter, maple syrup, jam, peanut butter and fruit. Also good tasting orange juice, not some watered down alternative. During evening's happy hour, you get to meet other travellers in the hangout area playing card games and such. For those 21+, you can also get a free beer or wine. Shoutout to Strat who took us to the Karaoke bar, as part of the hostel events.

The rooms don't have windows, at least the one I've stayed in, so it is easy to lose track of time and sleep more than you'd like (if you don't have alarm set). And therefore also the lack of natural light. During the first night, the AC inside the rooms was very cold, but after talking to the staff, the situation got much better the following night. The temperature seemed to be less cold and I've also received a thicker blanket. If you want to check in "after hours", be sure to ask them in which bed you are supposed to sleep in (they have them numbered). I thought it's first come, first serve, but that was not the case, and I didn't have that info beforehand (if it was mentioned somewhere in the communication and I overlooked it, my apologies).

I loved the staff, always available to help, and involved in the events. Shout out to Brandon who was the best English teacher and the best guide in the streets of NOLA! I loved the lobby which is a central place in the hostel which is perfect to meet new people and start the party! They provide towel, shower gel/shampoo, breakfast and blanket if needed. Location is perfect in the French Quarter : 2 min away from Bourbon Street, from streetcar and bus, 25 min away from Frenchmen street, all by walk.

Fact that there is no window, the air conditioning is too cold and there is no curtain for the beds.

I LOVED THE STAFF!!! EJ AND SHELBY ARE THE BEST HOST THAT IVE EVER ENCOUNTERED IN MORE THAN 30 YEARS OF TRAVELING SOLO. COULD NOT ASK FOR BETTER!!!!! THE LOCATION WAS A 2 MINUTE WALK FROM BOURBON STREET... THE PLACE WAS VERY CLEAN AND EVWN THE GUEST WERE AMAZING. I MET PEOPLE FROM ALL OVER THE WORLD AND WE HAD GREAT OUTINGS. WONDERFUL EXPERIENCE. IM DEFINITELY COMING BACK ASAP. MY FIRST TRIP TO NOLA AND YOULL MADE IR WORTH IT!!!!

There wasn't anything that I disliked.

Stayed 4 nights during Mardi Gras. Hostel was great value, and has good social feel. I think the management have learned from previous bad reviews. Staff were polite and helpful. They now allow you to wait in reception area - before and after your CheckIn/Out. Entrance area nicely decorated.

Lockers are relatively small and in the hall. Room was basic but OK. Could possibly do with privacy curtains (or similar)

The location is very convenient on the edge of the French Quarter but not in the thick of it. The staff are always there to help and although the free breakfast is basic, it gets you up to start your day. The free happy hour inclusion and little nightly tours are great too

My room had no window. So having a sense of the day or someone who is in the room who sleeps during the day and wants the lights off is quite annoying. It’s also cold in the room and you can’t change this (just rug up in your blanket)