Clean, good spot, nice staff

Valet service very expensive and not necessary Saw lots of open spots on the parking lot where we could park the car ourselves. Did not tip as I thought a bit abusive the price for no reason

From start to finish everything was fantastic! The location is perfect and everything is walking distance including the museums, wineries, and distilleries! The valet parking was a great touch to have and the guys working are very fast and also kept our truck out of the sun in the garage by request (we have a surf board and didn’t want the wax to melt everywhere)not to mention parking/valet was very well priced compared to other hotels we have stayed at! The room was very clean and very spacious offering a small kitchen with cookware we also had a pretty view over the water. Now let me brag about “Michelle”! Michelle is a genuine gem at this place! From checking in to the end of check out. Anytime we would pass through she would engage in conversation with us and we absolutely adored her! My boyfriend and I also enjoyed the pool and warming fire pit that is located by the dock on the water! Pool was heated so was a bonus! The entire hotel staff were amazingly friendly as well. We highly recommend this spot for families or couples such as ourselves.

N/A 😁

Excellent, clean updated facility. Friendly staff. Great breakfast with different hot options each morning. Attractive breakfast seating area with pretty view of the pool, river and boats. Room was spacious, bathrooms modern, bed super comfy etc. Very pleased - def recommend.

We don't mind walking so it didn't bother us - but main shopping/tourist area is about a half hour walk to the edge. And you need to walk another half hour to get to the other side of historic district. If you want to take your car in and out - valet parking and tipping can get a bit $$ if you do it several times a day. But it was efficient and friendly, and we expected this in an old historic city with little parking options.

Location was ok. Breakfast was ok. Room was large and accommodated our family of 6 nicely.

That I couldn't find anywhere on the website that I would be paying for parking at $25 a night. They blamed it on booking.com but I looked on the primary website as well. This left a bad impression that the price didn't include parking and I felt like it was deceptive. Everything else was fine but we were on a budget and parking wasn't included in that budget. I probably would have looked elsewhere if I had known parking wasn't included.

The location was convenient we walked to downtown. Also the property was kept nicely enjoyed the pool area and the outdoor breakfast seating I wish there were more cheers outside for the tables they're seem not to be enough with everyone eating outside.

More variety on breakfast would be good with the inclusion of waffles pancakes french toast or something else. Also, why was there mandatory valet parking when the entire lot was open? That was an extra that was not . A hot tub on the property would be very good and additional seating outside also in the room a larger couch that you can actually lay down on this was too short

Could be better… more selection.

Your add indicated free parking. We were charged $25.00 + tax for a total of 30.00

Nice hotel, nice property

The shampoo bottle provided was empty, they surprised us with the 25 dollar parking fee, as only valet parking was available, parking lot and garage were very large and convenient, we shoukd have been able to park ourselves. It was a hassle to wait for your car every time, even though it didn’t take that long. Parking your own car is much better. I won’t stay there again.

the property was in a good location for the price we wanted to pay and get to downtown as quick as possible. I loved our suite with a king in 1 room and couch/living space in the other. we were comfortable, it was clean, the pool was beautiful, the gym was well appointed and the breakfast was fantastic every day. Also, you now can login to Netflix and see the shows you like on your account and upon checking out, you are automatically logged out.

the parking rate of $25.00/night was a surprise. I wouldn’t have minded paying for it if I knew it was there. be prepared for that.

The size of the room was nice, I liked the desk, full fridge, and microwave. They decorated the hotel with a Christmas tree some holiday decorations and Free breakfast.

The valet parking was an additional cost and not necessary, but comparing the hotels and keeping this in mind, this hotel was cheaper than others near the historic St. Augustine downtown district.

The building is new. The employees were amazing, from the valet to the front desk and housekeepers. We came for a wedding and the staff did their best to keep our groups together.

Unfortunately, it wasn't their fault. There was some confusing construction happening near the entrenched. I understand that this is not an issue they can help.