Went from the room to the pool and back. Pools were great. 3 pools, plenty of chairs and umbrellas. There is at least one large heated pool. The other pool we ventured into did not feel heated. I cannot vouch for the third. There is also a smaller kiddie pool and two hot tubs. There is a Publix supermarket very near by, about a ten minute walk (its literally across the street but the driveway to the resort is long), and the room has a minifridge. There are also plenty of food options in the resort and a mini-market.

Loved every amenities that’s was on the property. The nice Christmas Tree, decoration for Christmas, the amazing big gingerbread house(was our kiddos favorite), the food at restaurant and BREAKFAST BUFFET WAS SO GOOD. Waiter took the time to not only make sure we were good, but as well our 5 and 2 in half year old. Literally went beyond our expectations. This will be a forever place we stay at coming to Florida.

I want say this was a breaking point for us. But some of the restaurants wasn’t open the entire time of our stay such as sushi and hibachi place. It could have been because low on my staff. Because I did notice that every time we tried a new place there we seen some of the same waiters and workers but different places.(Even though they were working didn’t spot, They were friendly every time and remember us).

I like that it was conveniently located, anything you would need is on the property and plenty of space for everyone to enjoy the pools without being overwhelmed.

I didn't like that staff wasn't helpful as far as check-in. Instead of carrying by bags through the ballroom they could have directed me to the front of building to check in and unload. My shower could have been cleaned better. My sink was clogged. The beds need to be replaced as they are worn. Obviously it's a tourist spot so everything is priced double what it would usually cost. I was asked at check in king or double queen and I asked for king but ended up with double queen. Being that's what I initially booked I didn't say anything I just thought it was crazy to offer something and give them different.

Clean, comfortable, nice decor, and furnishings were in good condition. All the staff was extremely friendly and consistently greeted you, even just passing them by in hallways. The whole lobby, hallways, rooms, outdoors were all maintained well, clean, tidy, and looked cared for consistently. Plenty of onsite food options. Front desk staff was very polite and friendly. Linens were soft, clean, quality. Same with towels.

Showerhead dripped unless handle was cranked really hard to off. It was lame to have to pay for the fitness room given how much the daily room rate costs. The room thermostat is in a bad location being right under the A/C vent. The cold air would fall right down on the thermostat, stopping the A/C from running, so the room was warmer than the thermostat reading. The thermostat should be across the room.

One of the front desk staff was rude. I left and forgot something in the lobby. When I was already 45 minutes away I called and spoke to a woman from the front desk, I asked her if she could look if my bag was still on the chair in the lobby area and she said no it’s too busy I can’t walk away from the desk. I thought that was extremely rude and inconsiderate since I didn’t want to turn around and drive another 45 minutes if it wasn’t going to be there.

The stay was worth it. I had a great view from my room. My room was clean, and the bed was comfortable. It was a quick, efficient, and easy check-in process. Kevin, the manager at the Mexican/Tequila Restaurant, was amazing, and the gentleman who made the awesome homemade salsa was great. The food and drinks were excellent. The shuttle drivers were professional, very helpful, and patient. My experience at this property was Fantastic. I can't wait to stay again!

I needed more time at this property.

Amenities were great.

Room was outdated.

Excellent breakfast! This property is wonderful! What a beautiful place! We also found the location very good.

About the service. There is no luggage cart available for you to carry your own bags. And the service that is provided for this is terrible!! I used this service and waited for my bags to arrive in the room for more than 40 minutes. Because of this, I went down and got my bags. Terrible! Another thing, I asked for an extra blanket and it took more than 30 minutes for them to bring it.

Amazing places, big area and wonderful nature, first, little lake, have a three pool, you can choice quite places or with family. Good restaurants inside Hotel. Very nice customer service, Special thanks to Caroline at the reception, who worked the night of October 11, very nice, smiling, helped with all issues, special thanks to her! Overall, the hotel is very nice, huge in size, you feel comfortable, the rooms are cozy, clean, there is everything you need, the service is top notch! The hotel grounds are excellent!

Not

The hotel is in a great location. Close to everything we wanted! The hotel is big and beautiful with lots of amenities, shops, and restaurants. The grounds of Rosen Shingle Creek in Orlando are absolutely stunning. The pools are perfect! Plenty to do or just lounge and relax! We would come again for a friend's get-together, or just to relax. Highly recommend!

I can't say I didn't like anything. We loved our stay at Rosen Shingle Creek!