Excellent location, close to many restaurants, shops and bus routes. Fridge, coffee maker and microwave in room. Good pool and outdoor area. Quiet, limited street noise.

Room was too small, limited floorspace when the sofa bed was assembled. Housekeeping non-existent for the 4 nights we stayed. Overpriced.

I came for a visit with some family members. Upon arrival, I was told congratulations, as my husband had called ahead and let the staff know it was our wedding Anniversary. He unfortunately was unable to join me, but they arranged a bottle of wine to be left with chocolates in my room, and upgraded my room to a suite for the week. The room and view was perfect, with the added view of Camelback mountain. The space was perfect for my family to come and visit. The pool was heated and the Jacuzzi was perfect. "Snooze" was recommended as a breakfast place, and I went back a second time! I was able to walk to get anything I needed. I would highly recommend and hope to return!

The hotel is in a great location walking distance to nice stores and many restaurant options. The pool area is nice, the room was comfortable, the parking was adequate. The staff could have been friendlier but the rest of the experience was very good.

the staff was a little unprofessional, could not answer questions, sometimes hard to find-not at the front desk, but in the end it worked out and we had a pleasant stay

Very nice rooms. Clean and comfortable. Property was beautiful. The pool was heated and very nice. Staff was super friendly. the breakfast was good. I will be staying here again. location is amazing, next to a mall and many places to eat.

more breakfast items. A little hiccup checking in. charged my card too much but was handled quickly.

This is a well located, comfortable place to stay. Parking is easy and plentiful, and covered! )Very important for Phoenix, especially in the summer). It's an easy walk to multiple restaurants, shops, and grocery stores. For the price, this hotel is an excellent value.

We were overly impressed with the cleanliness and upscale feel of Sonesta. It was by far the nicest and cleanest we have stayed at in the Phoenix area. EVER! The pool and courtyard area were wonderful. While we did travel for work, it was nice that Sonesta was near our daughter's home and also conveniently located to eating establishments and other entertainment businesses. We will definitely look for other Sonesta's for future stays!

We were bummed that the hot tub was roped off and unavailable for use during our stay. The other thing I missed was having nice fresh, free coffee in the lobby. The little coffee makers in the room just don't cut it. Just a personal opinion.

The location was great. Lots of shops within walking distance. The price for 2 nights was very affordable. The bed was so comfortable!

There was a full-length mirror on the outside of the bathroom door, but it would have been nice to have a smaller mirror by the desk.

Coffee and morning sweets were available for purchase. Location was very good. Plenty of available restaurant choices, and very centrally located.

Internet service was poor

The location is great - Central Phoenix on the Camelback corridor! I didn't even know this place existed, and I have lived here 30 years. Very convenient for me. The staff was friendly and helpful (Dave and David at the front desk), though we had very little interaction. The covered parking is an excellent amenity. I also appreciated the security entrances.

Only two negatives come to mind. 1) The noisy A/C unit (typical of those wall-mounted types, so I really can't hold that against you). It did its job - kept the room comfortable. 2) Other guests nearby were quite noisy until 2 or 3 am on the night of my visit. Still, I'm sure that was just a matter of bad timing.

The flavor of the food was great and it had a good presentation.

The food is pre-packaged and not customizable; for example, asking for no cheese. But the flavor made up for this.