It felt like I should leave a review, as I thought it deserves a better rating. The place is absolutely charming, coming from a different epoque, you don't expect something like that in this countryside and so close to a major airport! The staff was very welcoming and friendly too. Our room was spacious and convenient for the cheapest room category, all the rooms are actually unique, as it is indeed a historic manor. Taken the generally high price level of hotels in the UK, this one offered a great value for money in our case, in my opinion.

The wifi reception could definitely be better, the signal was very weak and not stable, in our room at least. The food could be better too, I would call it mediocre. While our shower worked alright, my mother staying in a different room complained her shower had almost no water pressure. While these things might seem like quite some flaws, the atmosphere of the place as a whole makes up for everything regardless.

Lovely room overlooking the pond, I really enjoyed being able to sit out on the balcony with my early morning coffee

I would have liked a usb charging point… my fault as I had forgotten my own plug, but I would have expected rooms to have charging points…..however the staff were very helpful in finding me one to borrow. I also couldn’t find any information about onsite electric vehicle charging facilities …. As an EV driver it would be a bonus to be given directions to the closet ones . This didn’t affect the quality of my stay in anyway of course. It’s a shame that I wasn’t able to spend some more time exploring the beautiful hotel and gardens

Absolutely fabulous stay. My flight was cancelled and I had to book last minute stay and I couldn't choose better. Wonderful location just 7 min from airport, beautiful gardens and Christmas decorations. It had feeling like from a movie Holidays and I loved every minute of it. Greatest thanks to Natalie from Guest Services and all reservation team for helping me out in amending my stay and lovely free upgrade, arrangement of taxi and warm welcomes during storm. I will definitely come back for longer stay, and all thanks to Natalie. Thank you to housekeeping and F&B and Kitchen tram for fabulous stay.

Everything was perfect. Room, service, amenities, wifi, location just super extra class.

Stunning heritage building with beautiful gardens. Very good location for Gatwick airport. Room and bathroom was a good size.

It’s only my opinion, but theDining room was not very atmospheric. The Decor was nice, but the lighting was too harsh. It needs to be softened and cosied up. It needs a professional interior designer to take away glare. This hotel is nearly a 10 but it needs to be given a nudge in the furnishing side. A few nice cushions in the lounges and some side lights… My husbands food was good. My fish pie was very dry.

The room was huge, in a separate building from the main hotel. The bed was large and comfortable, with nice bedding and pillows. The hotel and grounds are beautiful. There was a coffee machine in the room, a table and chairs and a lovely sofa. A fan was provided which was great, because the room was warm. The staff were all friendly from the lovely receptionist to the staff in the restaurant. Dinner was generally quite pleasant. Most of the dishes we had were nice.

The bathroom fittings need updating. The décor in there was fine. The shower was really hard to turn off, almost broken. The tap to the sink was full of limescale, so sprayed all over the place (not in sink). The wooden blind behind the bed does not block out sunlight coming through that window early in the morning. Better window covering required. Where we sat in the restaurant, we had a full view of the kitchen (the makeshift screen was in the wrong position) and we could hear a lot of shouting and noise going on from there throughout our meal which was quite distracting. The first two courses were great, but the coq au vin had an very salty sauce and tasted like bisto gravy with no wine taste at all. It took a long time to be served to us.

King room upgrade was excellent in both bed and bathroom were excellent life-savers after appalling train experiences journey with SWR-------only wish we'd had more time to enjoy them after our wonderful white-linen Mulberry restaurant dinner looking out at serene private lawns and trees! --------- but we'll be back again to rectify that ------ just NOT on an SWR train, 5 platform changes; and NOT taking advice to get off at one stop early rather than Gatwick as 'better' for taxis to hotels!!-----HUH!!!

Wasn't able to give them 11 out of 10 in this survey, which i almost never respond to unless 'above-and-beyond' standard.

This is a beautiful very old hotel, yet so near to Gatwick airport. A great combination for us. We stayed in one of the rooms which have been newly built in the grounds, but in keeping with the charming old world style on the outside, but fully modern and very spacious. We took afternoon tea in the garden, and were lucky to sit in the sun, it was charming. The staff were all lovely, and very helpful with any requests. We forgot to bring our dog bed back to our car and they carefully kept it in reception for us overnight. They surprised me with a beautifully decorated chocolate brownie at afternoon tea to mark my special birthday.

Small maintenance issues, the tap on our swanky designer sink sprayed water when you turned it on, outside the edge of the round bowl. The TV remote was quite shabby, looked like it needed a good clean. Very minor compared with all the positives.

The staff at Langshott Manor were wonderful. Adding breakfast for our final day wasn't a problem and they had vegetarian and gluten free options available. The absolute most comfiest bed we've slept in.

The heat was a bit overwhelming on the first night and with no option to turn down the radiator (due to age and historic style of property). We found cracking the windows open just a touch rectified this. I didn't quite master the shower temperature.

Last order for dinner was 20.30 at which time we booked our table. We arrived in Gatwick 20:15 and made it to the hotel at 20.45. A very serviceminded staff held the table and kept the Kitchen open for our arrival. The dinner was well prepared and of high standard. Room was beyond expectation. Grand king size bed, well decorated and bathroom with bathtub Manor stile. Breakfast was all good and tasty. Staff was plentiful, kind and attentive.

Not really anything ... so I can't really write 2 to 3 sentences about it, can I?

I booked langshott Manor quite late in the evening. I was due to book someone from Gatwick Airport at 7 am and I live more than 2 hours away so I was hoping to have a good night sleep. I arrived after mid night and the gentleman at reception had prepared the room for me :) He was friendly and warm in his manner and very kindly guided me to the room and he offered me a wake up call too . The room was absolutely spot on , clean and peaceful. I had a good night sleep and woke up refreshed. The wake up call was very helpful. The hotel staff were very nice .

Just a suggestion , it will be helpful if the hotel was signposted slightly in a better way . There is one sign post on the main road and afterwards it took me a bit of a guess work. Hotel itself was magical and perfect.