This hotel is a gem. Simple, comfortable, pleasant. The housekeeping staff were pleasant and the room has fresh carafe of water by your bed. Location was excellent in regards to being in Chelsea. Down the street from Sloane Square Tube and just a few minutes walk to all the shopping and restaurants. Location had some noise, but not enough to impact my stay.

I enjoyed everything about this hotel. The staff could have been a bit more knowledgeable ( ex, I asked what time shops open and the front desk did not know). But that did not impact my stay!

I enjoyed the breakfast and staff were always helpful when required. The location was lovely and close to shops

It was rather upsetting that there was so much happening with roadworks and renovations and at times very noisy and I was unable to rest during the day. I had no internet connection and no television for the first two days which was very unfortunate as I had to go elsewhere for wifi connection. My son was alone in Australia and I needed to face time him regularly to check in as he is blind. After paying so much money for my stay I did find that very disappointing.

The location was great and the hotel has a nice feel. We used room service for breakfast and a snack when we arrived and it was excellent. The bed was large and very comfortable (pillows could have been better) and the air conditioning worked well as London was going through a hot spell. Sloane Square and the kings road are very close at hand and provide a huge selection of restaurants, shops, coffee shops and wine bars.

The room was a little small - adequate but could have done with being a little bigger. The same could be said of the bathroom.

The location was amazing just a 2’ walking distance from Sloane square and the Sloane square underground station, so we could get around really easy. The breakfast was tasty, and the breakfast area was nicely decorated. But the absolute bonus of this hotel was the friendliness of its staff, everyone was polite and attentive to our needs. Special thanks to Rovena for her politeness, her willingness to help us with any inquiries and some -to the point- suggestions of things to do and places to visit in London.

Dated room, in the not refurbished area of the hotel. No fridge in the room so he had to ask the (polite) staff to take our medication in and out of the hotel’s fridge twice a day.

Amazing location and a very cosy atmosphere overall! We enjoyed the upgraded room and the breakfast options were delicious. Very close to the underground and close to a lot of attractions.

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Staffs were very friendly and helpful. The room was very clean and room facilities were complete. Iron and hair drier are even available. We had an “a la carte” breakfast which was very great. The location is great for both shopping and access to metro station. Also very close to Victoria London which is a main hub that can get you to the Gatwick airport in 30 min. Quite a few bus stations around that can take you to attractive locations.

We stayed in the “cosy” room which is very small and is mainly suitable for one person. Therefore the bed is small and if you are above 175 your legs might not fit in the bed fully. This room was overpriced! The hotel is by the main street (can be good and bad) so many vehicles pass by during the night.

BREAKFAST WAS VERY NICE WITH A GOOD SELECTION. ROOMS VERY CLEAN. STAFF FRIENDLY AND HELPFUL ESPECIALLY THE CONCIERGE

MY SON WAS RUNNING THE LONDON MARATHON FOR CHARITY AND NEEDED TO EAT BEFORE BREAKFAST. HE JUST NEEDED TO BE ABLE TO EAT HIS PASTA AND HAVE SOME BAGELS TOASTED. HE WAS NOT ALLOWED TO TAKE HIS PASTA IN TO EAT. IT WAS A VERY SPECIAL EVENT AND I FELT THAT ON THIS OCCASION HE COULD HAVE BEEN ALLOWED IN TO EAT THE BREAKFAST THAT HE NEEDED AND ALSO HAVE A COFFEE IN COMFORT INSTEAD OF BEING BANISHED TO HS ROOM.

Very cosy room, comfy bed, very elegant decor but simple and functional, Molton Brown toiletries, *delicious* restaurant and bar in the hotel on ground floor, very nice and friendly staff - will definitely return. Great shopping around the corner on King's Road, very nice pilates studio at the corner, tube stop right there and also a short walk (15 mins) to Piccadilly with a direct tube to airport.

Heating didn't function the first night but as soon as I called staff it was repaired the 2nd night. Also the water pressure in the room is not great.

Comfortable room in a good location. Night staff were very friendly and helpful to my wife who's had some serious health problems recently.

Room a little small but makes good use of the space as far as possible. Only one toilet roll during our stay even after room being made up. We had to ask for a second. There was a lot of noise in the early hours one night...we couldn't see anything outside and wondered if it was something happening in the hotel. Some staff at reception ok but could possibly be a little more friendly and welcoming.

I was pleased that the facilties in the room were what I wanted. The shower controls were easy to understand, the air conditioning was very good and worked,! There was a kettle and tea bags and biscuits which I liked.

There wasn't anything I didn't like although the lighting in the corridor outside my room was a little dim.