The hotel was far better than I thought it would be. Central location in Victoria close to the coach and tube station; plus all the sights. The hotel was spotless and smelt very good. My room was spacious and clean. The bed was comfortable with plenty of plug sockets near the bed. I felt safe in the hotel too. All the staff at the hotel were very friendly and helpful. I got an upgrade from reception into a bigger room with a bigger bed which was fantastic. I have been in London and stayed in Victoria a number of times. Hands down this hotel has been the best I have stayed at.

N/A. I genuinely have nothing negative to say about the hotel.

Fabulous quiet location that was easy to access London’s best places. Staff were very kind and welcoming and the room was very clean and modern!

It’s was certainly a cozy space but well layed out to make the most. There were just a couple of odd placement of things in the bathroom that could easily be fixed (hand soap very high up like eye level, no hook for towel, shower gels etc on the cramped side of the shower.) Also the bedside table was very small and didn’t allow you to put much of anything on it. This could also be improved by maybe a larger vertical multi shelf bedside installation that would give enough space for the phone/teapot/remote as well as guests items like chargers, wallets, etc. Also room would greatly benefit from 1 additional outlet!

The location was really good. We only had to walk about 20 min to get to the Big Ben and 10 min to get to the next train/subway station. It was in a nice neighborhood with many restaurants around. The room was small but we only slept there so therefore it wasn't so bad

The stairs to our room were soo many and the last set of stairs (our room was on the top floor) was really narrow. We are young and had only backpacks and a small suitcase to carry but I only can imagine how difficult this must be for older adults.

Clean, comfortable, bijou room in an ideal location with friendly and helpful staff. Thick curtains that kept the room dark in the morning and a sash window that opened - nice to have the option of fresh air as well as the air con. Brilliant shower - powerful and hot!

The room was very small. I think it would have been too small for more than 1 or 2 nights but it was comfortable and nicely decorated.

The property is in a lovely part of London and near main transport. The staff were amazing and accommodating to our needs. Very comfortable beds and pillows. Big tv in the room. The room was very clean and the best part is the showers, the water pressure was amazing and the temperature was really hot.

We found nothing wrong with this property

It's a great location, everything is close, you can walk to Big Ben in 25 minutes in a leisurely pace. The staff is very kind, attentive, you feel safe in the hotel, as well as in the surroundings of the hotel. There are various pubs and cafes nearby. The rooms are soundproofed, we were perhaps lucky, but we didn't hear the neighbors at all. It was a very nice stay!

The staff were very helpful , manager amazing , very clean , very tidy , always someone to help.

At one point there was a mix up and we were told we would have to move for our last night. The next morning tho the manager told us we didn't need to move, apologised and gave my wife chocolates for her birthday. The rooms are a little small, but when you're used to using a caravan, it's no problem hahaha ,

It was a good location to walk to attractions. The staff was very pleasant. It was very clean.

We had a double bedroom. The room was extremely small but very clean. The bathroom was spacious and very clean. This could be the norm for London, but I'm totally not used to rooms with this little space. I'm still quite pleased with everything else.

Clean room, very good location.

Very small room, we didn’t have a place where to put our backpacks. If u travel with suitcase, you will need to leave it outside of the room, because it wont fit there.😅🫣 No closet, no drawers, no place where to put any stuff.

Good location near Victoria/Pimlico. Room was clean but very small with bed built in to an area next to the window and a wall at the top and bottom of the bed so one partner would need to climb over the other if on the Window side. Bed was extremely comfortable though. The bathroom was a reasonable size, nice & modern/clean and a very good shower. Whilst the room was small it was fine for a couple of nights as somewhere just to sleep.

There was no cupboard to hang any clothes just a few hooks. Tea making facility was good and well stocked except that the cable was not long enough to reach the socket and the kettle had to be sat on the bed to be plugged in which was not ideal.