Easy to find and a 10 min walk from Hammersmith tube station. Beds were comfortable. Had a large fan which was useful due to the good weather. Good TV that you can connect to your netflix. As we were top floor noise of other people was not an issue.

Room 17 (top floor) - lights did not work, had to shower with our phone torches but they were fixed the next day. Musty smell to room, shower tray had limescale build up which made it look grubby. No mattress protector, only top sheet. Room was very hot as it is the top floor so also a lot of stairs. Large fan very dusty so had a cough for a couple of mins after it started due to the dust being pushed around the air.

I was in London again with friends for a few days and since my hotel of choice, the Comfotel BLU, where I had stayed the previous two times, was already fully booked, this time I chose its "sister hotel" Comfotel GRN. Some of the existing reviews of this hotel are really appalling, which is why I would like to expressly say here that I CANNOT share these reviews, the complaints and the moaning in any way!! The hotels of the Comfotel group are run with so much passion, care, cleanliness and warmth towards the guests that you actually very rarely find. Super-friendly and courteous staff! The rooms were absolutely spacious enough for us and equipped with everything you need for a short trip. It is particularly worth mentioning that they are COMPLETELY cleaned every day, including bed linen, towels and even the vanity kit (small sealed bag with soap, shampoo, shower gel etc.). It won't be long before I visit there again, and not just because of the relatively low price! Thank you very much, guys! You are awesome! See you soon again!

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It was at a very nice location. We had our own bathroom. It was quite quiet. We had a good wi-fi. Everyday a lady came in to clean and to give us new towels.

We didn’t like the smell, so we bought a air freshner, we recommend it. The shower was okay, it wasn’t very strong and it was only from above, you can not handle the shower. It was getting really hot at night from the heating abd we didn’t understood how to lower it, but that was fine we slept with an open window. After all we spent an amazing stay, these things were not that big of a deal so we just went with it.

We were able to check in early, confirmed before arrival. Staff were kind and accommodating with queries. The room was clean and we were upgraded as a birthday gift! The hotel staff were kind enough to write my mum a card with best wishes! Comfortable beds and plenty of tea and coffee. Lovely floral aroma throughout our room! The room had a relaxing feel to it, it was extremely comfortable and pleasant. There’s plenty of places to dine and drink down both sides of the road. Location feels safe too which is important to us as we like to roam around and explore.

The windows were unfortunately very stiff which made them difficult to close. We slept well apart from road noise and noise from upper floors which is out of control of the hotel and their service.

Easy check-in. The personnel is very kind and assisted us to reserve uber as we had an issue with the app. We spent our two days in London mostly outside, but the accommodation was perfect place to go after a full day of sightseeing. GAILS bakery was just around the corner for nice breakfast. Tesco was also very close. Metro and bus stops at 5-10 minutes walking. It took us around 40 minutes to reach the city center. Very good value for its price. Would turn back again.

The hotel is fantastic: it is close to the public transport and to a lot of places where you can eat. The room is not enormous but it is really cozy and comfortable! Everything you need is provided by the staff.. which is amazing! They are ready to answer to all the question that you may have and to support you throughout your journey! It is more than what you can expect!

Amazing spot, close to everything, and close to a Tesco (you can buy anything there). Rooms are clean and comfortable. We're only there to sleep, but was very comfortable. We had a problem with one of the beds and (even if it was weekend) there were solved when we arrived.

Seems they're doing and upgrading, and things are a little messy, but it's only estetical.

Room location - excellent and room size and facilites were great.

2 things I did not like: 1. The room light is very dim 2. The room turned very hot at night - and there is no thermostat to reduce temperature. I opened the windows but the sound of cars and ambulances disturbed me till 3 in the morning, so I closed it again.

The rooms were cozy,but really small. The room service was exceptional we had clean towels and made beds everyday the blond cleaning lady was awesome and did an excellent job

Very small for 4 people and the beds extremely uncomfortable. No wardrobes, towels we had to ask for extra and the windows weren’t closing properly so we were a bit cold

Room was spacious , comfortable, very value for thr money we paid , was skeptical about staying after reading reviews , check in was very easy and staff were amazing ; room spacious amazing for a family of 4 , shower amazing and was a very comfortable and nice stay , will definitely be staying again as good location very easy to get to central

We liked everything