The lady on the reception Checkout is 11am even though no client after us and she was rude and didn't allow me to use the bathroom and I wanted to pray plus no one to help in luggage.

Lovely lounge and bedroom. A small but useful kitchenette.

Bathroom very tired but functional. It’s an apartment, not a hotel. Therefore no breakfast.

It’s very clean, and roomy, decent, The staff are amazing, they let us check in earlier.. very polite and helpful. The location is very good, it’s near everything.. and there are lots of services and restaurants near by. Within walking distance to most of the tourists attractions.

The only bad thing is the noise. I can hear every one who uses the elevator. But I believe all the vintage buildings in London are like that.

We arrived early, before checking in, and Paul at the front desk was kind enough to allow us to drop off our bags before heading over to Shepard Market for coffee and lunch. He later called us to let us know we were able to check in (which was early) and took our bags up for us. We were excited to be on the top floor and enjoyed the lift coming and going to the room as this was a quaint addition to this historic and lovely building. Everything was clean and the apartment quite lovely. We loved the convenience of being so near to the underground station and walking distance to Green Park, Hyde Park and even Buckingham Palace. And the coffee shop next door was such a convenience for our early morning coffee and croissants. Clean towels and a straightening of the room occurred daily. While there was heat to the room, it was not on when we arrived but was soon remedied and we found we did need to use the fan that was in the closet to make it just right. We thought there was no microwave but have since read the oven can be converted, we just did not know this and probably would have only used it once anyway so not a huge inconvenience at all. But a quick tip on its use would have been helpful. All in all, an amazing and comfortable stay!

Maybe a quick review of the oven.

We were particularly impressed with the staff. Elena was consistently charming and helpful – clearly, eager to make our stay a superlative experience. And Paul, when we needed help to turn off a heater, came up to the apartment promptly and helped us make the necessary adjustment. On our final evening, Mohammed happened to be in the reception area and was very obliging, providing us what we needed for our last morning. The apartment was very comfortable and is in an especially good location. Thank you for a wonderful stay.

Excellent!!! Perfect location 5 min walk from subway Very warm and cozy. Very hot water in shower. A lot of cafes and restaurants in the vicinity. Very little noise from the street. Certainly will go back

In summer, maybe a problem since no AC

Location! Near to… - Shepherds Market - Green Park Tube Station (w/ elevator) - Great Coffee places and Restaurants - TESCO supermarket - Post Office (inside a convenience store) Staff was friendly and accommodating. Recycling & Compost trash cans inside apartment.

Great location - close to restaurants, cafes and public transport. I arrived a bit early but the room was ready and I could settle in immediately.

Fire alarm from cooking in another flat took some time to resolve though perhaps not surprising on a Saturday evening. Otherwise, nothing.

Location of the property is excellent. Surrounded by nice shops and restaurants. Very clean and comfortable. When you get in the flat you can find the silence of your own home. Friendly staff. Very spacious flat. Classic looks in the design which was making you feel that you are in London

Safe was not functioning which did not disturb me at all

Excellent location and staff love the place

…but staring to look tatty damaged furniture, stained carpet needs a spruce up.