The garden room was beautiful for a christening Room was clean Nice location

Breakfast was undercooked and poorly stocked Overheard staff complaining about guests on multiple occasions one of them being our table in the restaurant For ordering desserts as they wanted to go home A few staff members came across as quite rude The room was tiny and up in the rafters so even with both windows open at the end of october it was too hot too sleep .. the bed was so uncomfortable and small Bath in the room was tiny I'm 5ft 4 and could only sit up in it Shower was to powerful for the clip it was on so kept flying off around the bathroom .. made showering difficult The meal in the restaurant wasn't the best quality burger was over cooked and dry !

The hotel is in a good location, just on the outskirts of Grimsby. It was easy to find, with plenty of parking. We were able to get into our room earlier than the stated check-in time. The bed was comfortable and the room temperature was just right. The ensuite bathroom was very clean. Tea/coffee making facilities were provided in the room. Breakfast was partly self-serve (toast, coffee/tea, cereal) and cooked to order. The service was quick and efficient.

You either need a car or be prepared to pay for a taxi to get to and from the hotel as it is on the outskirts of Grimsby.

most of. the hotel staff were lovely and really friendly and very welcoming. the room was very clean. Breakfast the first day was a little disapointing it was not explained very well and we didnt really read the menu properly so the choice of buffet was not up to much but maybe our fault for not reading properly. breakfast the second morning was so much better the staff sorted a table for ten of us so that we could all sit together. They explained everything to us that If we wanted fruit and meat platters or anything that was not out on the breakfast bar were made to order and i must say what a difference to our first day breakfast. the food was 100%.

I booked several rooms but was a little dissapointed with the size of some the rooms I expected something a little bigger. breakfast the first day a little dissapointing

The location was perfect for us, it was peaceful, plenty of parking, the staff were very welcoming and polite, the room was warm and comfortable and the hotel itself is set in beautiful gardens. Breakfast was lovely too.

Our only criticism was that the large wall mirror and dressing table mirror could do with a light above them for us ladies that have to put a face on to look presentable, but apart from that, we enjoyed our stay and would definitely recommend.

Very friendly and helpful - was made very welcome and helped when asked to carry the bags and any any special requests were not a problem eg changing some of the items on the menu .

No longer offer daily room service , but will provide anything that you my need such as extra towels or changing the rubbish bins - did miss the usual daily room service , but responded when I asked for the bin to be emptiednte

Comfortable stay and great value for money. We arrived late, past midnight, but the staff was understanding and opened the (locked) main door promptly for us as soon I called the number on the main door.. We booked a room with breakfast and it was quite cheap considering the beautiful establishment. The full English breakfast was great. The restaurant was overlooking the beautiful spacious garden. It was a shame we were in a rush so didn't get to explore and admire the garden properly.

None.

Lovely period hotel , very well looked after , in large grounds , sheep grazing in the field/ grounds in front of the hotel - warm welcome , food excellent - very helpful , arranged a lovely tea for my guests on the day of arrival - very friendly staff , nothing too much trouble - really very comfortable plce to stay .

Very little - they do not have Classic FM on the TV , but my little transistor radio got good reception in my executive room .

The staff were so friendly at reception and accommodating to us with our toddler. They were very helpful and able to answer all questions. The room was well arranged although I initially didn't realise we had a kettle facility and was taking up cups of tea from downstairs! The beds were very comfortable and the grounds were lovely and the rooms were clean.

The hallways leading to the rooms could do with an update in terms of decor as the door to the room was slightly discoloured.

The breakfast was the best breakfast we’ve ever had. My wife and I had the smoked salmon 3 egg omelette an drink it was so delicious. My son had the full English and it was very delicious. We liked the fact all the cooked breakfast meals were not at all greasy. There was lots of variety of the non cooked foods. The bread, the little pain au chocolat and raisin were the softest and tastiest I’ve ever known. What we liked about the breakfast room as well is the music was not loud. The car park has lots of room and I’d located close to the front so it’s easy to unload all your luggage. We stayed in a family room where there was plenty of wardrobe space and the chairs at the table in the room where really comfy. The beds were so big (super king size) and mattress was so comfy and soft we fell asleep so quickly. We enjoyed it that much we booked another weeks stay six months later.would definitely recommend it to anyone.

The bins in the room were not really big.

A beautiful setting with SUPERB staff. Nothing was too much trouble, all of them were so friendly and helpful. The staff made the stay a very pleasant weekend.

Need taxis or car to get about, but late in the evening after a family wedding were not easy to book. But that did not actually have anything to do with the hotel itself. Rooms are lovely and very comfortable but could do with a little upgrade.